I am writing to file this complaint against Professional Coin Galleries (PCG), CEO James Garafalo, and VP Peter Fetherston regarding the extremely distressing and unsatisfactory experience I have had as their customer. It is crucial that this matter is addressed promptly to prevent others from falling victim to PCG's dubious practices.
I placed my initial order with PCG after multiple unsolicited phone calls, eventually entrusting them with over $400,000 in qualified funds to set up a gold IRA. However, PCG has failed to honor their lifetime guarantee, as only a fraction of my IRA order was received by the depository. Upon returning the incomplete order as instructed, I have not been adequately compensated for my significant investment. This breach of their commitment is deeply troubling and has left me empty-handed and at a financial loss.
To compound the issue, PCG sent me an unexpected shipment of coins that I never ordered, demanding an additional payment of $144,200. This attempt to extort more money from me is both unethical and unacceptable. I refuse to be coerced into paying for items I did not request nor intend to purchase.
Despite waiting for months and attempting to resolve this matter, PCG has shown no willingness to provide a satisfactory solution. Their lack of communication, accountability, and failure to address my concerns only reinforce the suspicion that PCG operates with ulterior motives.
Based on my experience, it is evident that PCG seems to engage in deceptive practices, misappropriation of funds, and disregard their own guarantees. Their actions raise concerns of potential involvement in a Ponzi scheme, which poses a serious threat to anyone seeking to invest in coins or precious metals.
Professional Coin Galleries New York Reviews
I am writing to file this complaint against Professional Coin Galleries (PCG), CEO James Garafalo, and VP Peter Fetherston regarding the extremely distressing and unsatisfactory experience I have had as their customer. It is crucial that this matter is addressed promptly to prevent others from falling victim to PCG's dubious practices.
I placed my initial order with PCG after multiple unsolicited phone calls, eventually entrusting them with over $400,000 in qualified funds to set up a gold IRA. However, PCG has failed to honor their lifetime guarantee, as only a fraction of my IRA order was received by the depository. Upon returning the incomplete order as instructed, I have not been adequately compensated for my significant investment. This breach of their commitment is deeply troubling and has left me empty-handed and at a financial loss.
To compound the issue, PCG sent me an unexpected shipment of coins that I never ordered, demanding an additional payment of $144,200. This attempt to extort more money from me is both unethical and unacceptable. I refuse to be coerced into paying for items I did not request nor intend to purchase.
Despite waiting for months and attempting to resolve this matter, PCG has shown no willingness to provide a satisfactory solution. Their lack of communication, accountability, and failure to address my concerns only reinforce the suspicion that PCG operates with ulterior motives.
Based on my experience, it is evident that PCG seems to engage in deceptive practices, misappropriation of funds, and disregard their own guarantees. Their actions raise concerns of potential involvement in a Ponzi scheme, which poses a serious threat to anyone seeking to invest in coins or precious metals.