My son is in jail and i went to set up an account online so that I could talk to him over the phone.
I typed in ICSolutions and it came up as the first entry in my search. I clicked on it and signed up to pay for calls for the first 6 months. Little did I know until a few hours later that this is not the website. It took me to a place instead called PrisonCallSolutions.com where it should have been ICSolutions.com.
I found their phone number and argued with the guy for about 10 minutes. The phone call didn't sound like it went to a legitimate business. I could hear children running around in the background yelling and screaming.
Anyway, the guy said that they could not issue a refund since the service was already provided. I told him that no service has been provided yet since we haven't done anything with it.
I asked to talk to a manager and he said that he is the only one that I could talk to. We went around in circles but I could not get anywhere with him! I'm so frustrated! I spent about 95.00 for nothing!
My husband is in prison and needed cheap prison calls I I pick prison call solution for some reason and they provided me wit an unlimited phone plan that never worked and took 51.00 from my bank account
Prison Call Solutions, LLC. Reviews
My son is in jail and i went to set up an account online so that I could talk to him over the phone.
I typed in ICSolutions and it came up as the first entry in my search. I clicked on it and signed up to pay for calls for the first 6 months. Little did I know until a few hours later that this is not the website. It took me to a place instead called PrisonCallSolutions.com where it should have been ICSolutions.com.
I found their phone number and argued with the guy for about 10 minutes. The phone call didn't sound like it went to a legitimate business. I could hear children running around in the background yelling and screaming.
Anyway, the guy said that they could not issue a refund since the service was already provided. I told him that no service has been provided yet since we haven't done anything with it.
I asked to talk to a manager and he said that he is the only one that I could talk to. We went around in circles but I could not get anywhere with him! I'm so frustrated! I spent about 95.00 for nothing!
My husband is in prison and needed cheap prison calls I I pick prison call solution for some reason and they provided me wit an unlimited phone plan that never worked and took 51.00 from my bank account