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Priority Wrecker Service Inc


Country United States
State Illinois
City Batavia
Address 1375 Paramount Pkwy
Phone (847) 964-3005
Website https://prioritytowingnearme.com/

Priority Wrecker Service Inc Reviews

  • Feb 15, 2024

We had a car shipped to us from Florida. The driver accidentally had the car slip off the track as he unloaded it, so the car was suspended with the front wheels off the track of the hauler truck. We called this company "PRIORITY WRECKER SERVICE" and they send a boom wrecker truck. On the phone they told us they charge $750.00 per hour, which sounded outrageous to begin with. II called another company that was far less expensive but they told me their boom wrecker was out of service. I tried a few more but no luck so I was forced to use priority wrecker. The owner told me on the phone they are 20 miutes away, and the job should not take more than an hour. They arived 30 minutes later.

The operator tried a certain way but then abandoned that way and tried another way. It seemed he was taking his time, not in a rush at all. He took about one hour to get the car on the ground. THEN, he told us the cost would be $3500.00!!!. I was shocked to the core! He told me his boss gave that amount, and that their truck costs a million dollars thus they charge so much money. I called his boss and complained and after back and forth arguing he agreed to only charge for TWO HOURS, yet the job took an hour. He stated he is charging us for the time it took to get there PLUS the time it takes them to go back to their depot...whaaat? SINCE WHEN do you charge people for the drive time it took to get to you and get back to your depot afetr the job was done???

He threatened to not let the car off the chains unless we pay. THEN he stated he only wants CASH or ZELLE, and will not accept a credit card nor debit card, which left us scrambling on finding the way to do it as first, we don't just keep that amount of cash around ($2360.00) and cash machines will only allow $600.00 at a time, and also ZELLE only allows us $600.00 a time with our bank. The DRIVER of the car hauler was actually responsible for the bill, he was Mexican, did not speak English well and he own his company. He agreed to pay but also faced the dilemma of Priority wrecker NOT taking CC's or debit cards.

We all tried hard to come up with the money while the owner then loaded the car up on his wrecker truck ready to take it. We finally decided on using CASHAPP, and the Mexican driver paid us through PAYPAL, another pmt way, Priority Wrecker refused to take. He complained about Paypal fees. So we paid him through CASHAPP, and he stated he now wanted $2500.00 because of CASHAPP fees. We paid it, and he checked on his phone to see if he received it, Upon pamt confirmation he then turned to us say "I NEED ANOTHER $500.00 because I've been here for longer time waiting on you to pay me!!! In other words he refuses credit cards and debit cards and want US to pay a penalty for it, because he only accept CASH and ZELLE???

So he takes $2500.00 and then EXTORTED MORE MONEY from us right there, holding the car as ransom on his wrecker truck! I was about to call the police, as first WE were not responsible for his fee, the Mexican owner of the car hauler was, thus we could show the police it was our car, and his bill is with the Mexican carhauler owner. I just wanted the ordeal over with, and just GAVE it to him. The Mexican owner paid me back thankfully.

This Priority owner is a sheister, very immoral individual and have no shame charging these kind of fees with threats of taking your car of course. He extorted, the police would have told him to take our car of his wrecker as we already paid him what he wanted, and after that pmt he decided to EXTORT MORE money from us NOT agreed upon. This company should be put out of business, they are unethical. When he said okay 2 hours intead of 3 knowing they were just there for ONE hour, I felt nauseaous. I confronted him when he arrived on the scene and he became agressive saying he doesn't care what I have to say.

If I could get away with it I would have dropped him with an uppercut he would never have forgotten, as I am a skilled trained martial artist. He is a big bodied individual and use that of course to intimidate, little does he know. DO NOT USE THIS COMPANY, UNETHICAL outrageous charges, bold robbery. They are an abomination to mankind. Call Donelson wrecker service instead, they told me as well to never use Priority as Priority Wrecker gives all wrecker service companies a bad name.

  • Jul 29, 2022

I left work and found out my car wouldn't start. I figured it was a dead battery as there is a voltage leak somewhere in the vehicle I am driving. I searched on Google for a towing service to jump start my vehicle.

Don't use Google. You need to Vet all people and companies that provide any service for you. I didn't do that. So not only did I not get a reputable towing service, I called a service that was based in an area almost 40miles away from the orgin of the tow.

The towing company lied to me about the ETA. If they had told me honestly that it would take over three hours to arrive at my desination, I would have found a tow service closer to my location.

The dispather asked for my name and my credit card number and three digit code, so I am sure if I canceled the tow due to excessive wait time that I would have been charged for mileage and time the driver lost when underway to my location.

When the driver arrived, he asked for my license, and took photos of the front and back. Something no tow service has ever done. So know this company had my credit card number, name, DOB in their database leaving me vulnerable depending on how that information is stored, and who has access to that information.

It took three minutes to jump start my vehicle. And I was then presented with a $239 bill. I was incensed with the charge. I had a vehicle towed over 50 miles to my home last year and it cost me $250. This was a jump start. I told the manager dispather that the charge was absorbanant, and said that half that amount seemed realistic.

They offerd a 40 reduction to $195. I just accepted the fact that I was duped and moved on to payment. They then told me their credit card system was down and that they accepted only Chase pay, Venmo and cash as payment. I asked then why did you ask me for my credit card number? Why can't I use it for payment?

The driver said, I would have to go to a cash station and pay with cash. I got in my car thinking the driver would follow me th the cash station location. and the driver immediately started using his vehicle to block me from leaving. I got out of my vehicle to ask why he couldn't follow me, and he said either you get in my truck and we go to the cash station together, or I hook your car and take it to our inpound yard" So the driver wouldn't let me leave, and threateddned to TAKE MY VEHICLE WITHOUT MY CONSENT.

This is illegal in Illinois and most states. I agreed to the charge as I was never not going to pay. I resented the agressive blocking manuever and threat that they would take my vehicle. Mind you, it wasn't loaded on the truck at the time.

The driver took me in his truck to the nearest cash station and waited for me to return with funds. He took me back to my car. I paid him, and he left. Nothing about this company seems legitimate. Stay away from them.

Hindsight is Twenty-Twenty:

The play is Call your insurance company, AAA for roadside assistance for a reputable towing service. Do not use Google. Have an emergency kit in your vehicle. I have two Halo Bolt portable car jump staters, but I didn't have them charged and in my vehicle at the time.

Have a charged battery jump stater in your vehicle as part of your emergency kit in your vehicle. Never let yourself become a sheep as I was that day.

  • Apr 1, 2022

Priority Towing Illinois Lic Number 223838, IDOT LIC, 3162139, JOHNATHAN MAYE, ZACHARY WILSON 370 E 17TH ST, LOMBARD ILLINOIS 60148 Priority Wrecker Service Inc. , Jonnys (DBA) ,Countrywide towing and Recovery, All country towing and recovery, maye-way towing & recovery.

BEWARE of this tow company they only accept cash and they stall on telling you the tow price until its time to let your vehicle down they charged $475.00 for a 9 mile tow. my insurance company warned me not to use Priority Wrecker Service , ZACHARY C. WILSON OWNER, JOHNATHAN MAYE, OWNER, I am a woman, I was with with my 4 year old child and the tow company showed up first so against the insurance company wishes I went with Priority wrecker Service, and I immediatley regret it.

Obviously this is a scam that they use on women. both my son and I were traveling along a well traveled interstate in illinois, interstate 55, somthing droped of a semi and I accidently ran over the item, at that pooint my vehicle tire light went off and it let me know that I needed to pull over because the tire was low. Once I pulled over I discoverd that I indeed had a flat tire, so I called my insurance company, Nationwide, who inturn contacted priority wrecker service Inc.

After the call the insurance company called me back to say that they canceled Priority Wrecker Service because she did not realize that that company was Banned from doing business with theme, I asked why and she said it was because of customer complaints and damages to vehicles I stated to the insurance company that I would wait for another company, so the insurance company contacted another company, I was instructed not to use Priority Wrecker Service. how ever they showed up first within a hour and a half.

Now keep in mind the insurance company gave the tow company the to, and from towing location and Priority Wrecker Service new this how ever they never quoted a price until we made it too our destination they said the fee for a 9 mile ride would be $475.00 ,I was shocked and I asked to speak with the drivers boss, Johnathan Maye, or Zachary c Wilson, That did not go well as his boss begain to use profanity and tell me that I should of listedned to my insurance company and that he will not release the vehicle unless I pay Cash.

The whole ordeal led me to call the police in order for me to get my vehicle released in my driveway . $475.00 was paid immediatly and priority wrecker service refused to release my vehicle until the police threatened to arrest the tow truck driver for auto theft . the driver told the police I needed to sign a release, the police told the driver of the tow truck to rerlease my vehicle or risk being arrested.

this whole ordeal was not made any better because the person I assumned to be the owner was even more disrespectfull than the tow truck driver, priority wrecker service goes by 6 different business names and I see why. they are nothing short of CROOKS and SCAMMERS, Mothers and Daughters beware do not use this company because they will scam you out of your hard earned money and in this day and age it seems that everyone is trying to take advantage of woman and children .

Also they refuse to provide a receipt so that I can forward a copy to my insurance company. This towing company from hell needs to be OUT OUT OF BUSINESS ASAP, I HAVE LOOKED THEM UP BY THERE LIC NUMBER AND THE STATE OF ILLINOIS HAS 100S OF COMPLAINTS ABOUT THIS COMPANY.

Illinois Lic Number 223838, IDOT LIC, 3162139.

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