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report scam| Country | United States |
| State | Colorado |
| City | Indian Hills |
| Address | 5510 Parmalee Gulch PO Box 376 |
| Phone | (727) 443-2200 |
| Website | http://www.priorityoneclearing.com/ |
Priority One Clearing Services LLC Reviews
One day I started receiving magazines in the mail I didn't order. I of course got on the phone to call the magazines and find out why and cancel. The magazines directed me to these a**holes who apparently signed me up without my permission or knowing. I would never take out magazine subscriptions what a waste of money. So to cancel apparently I have to call the number for these people whom of course don't answer. Priority One Clearing are straight up scammers who need to be in jail. I just wonder what other ways they are scamming me and if my bank account or credit card info has been stolen. I'm sure it's the same type of people, if not the exact same people.
Received via USPS "Outside" magazine that we did not order, solicit, or authorize in any manner. Called Outside's Subscriber Services (800-678-1131) and was told that they could not cancel the subscription because it had been placed by a third party - Priority One Clearing Services, Inc. (727-443-2200) who does not answer their phone. Checked our credit cards and bank account and have not been billed yet.
The received address that this magazine came to is NOT our mailing address. We use caller-ID and voice-mail on our phones and NEVER accept or call back unknown numbers. We look up all unknown numbers to see if they are scam calls and find most are fraudulent. We shred all unsolicited mail without opening first.
All items with our names and addresses are shredded before disposal. We do not allow nor participate in door-to-door sales pitches, surveys, sweepstakes, and etc. All magazines we receive are ordered and paid for on the magazine's secure website. We work in the IT industry and understand that personal information provided to the wrong source can be used for illegal purposes.
Any reputable publication will allow you to cancel an unauthorized subscription by calling them directly or by using their secure website. "Outside" magazine did not do so.
The United States Postal Service (USPS) Inspectors website (https://postalinspectors.uspis.gov/investigations/MailFraud/fraudschemes/othertypes/UnsolicitedFraud.aspx) states that it is illegal to send merchandise to someone, unless that person has previously ordered or requested it.
These rules are codified in Title 39, United States Code, Section 3009. That section of the Postal Reorganization Act of 1970 incorporates these protections for American consumers and makes the mailing of unordered merchandise unfair methods of competition and unfair trade practices under the law.
Furthermore, it is illegal for a company that sends you unordered merchandise to follow the mailing with a bill or dunning communication.
If you are aware of violations of the federal law prohibiting the mailing of unordered merchandise, or if you have personally had difficulty with such items - especially if you are sent statements demanding payment for the merchandise - you should contact your local postmaster or the nearest Postal Inspector at (877-876-2455).
Below is the State of Florida's Consumer Protection FAQ (http://myfloridalegal.com/pages.nsf/main/cc08c6e2fa43fdf285256cc90060ae57!OpenDocument):
How to Protect Yourself: Unordered Merchandise
Source: The Florida Attorney General's Office
What are your rights and obligations when you receive merchandise through the mail that you did not order?
You have a legal right to consider it a free gift if a seller sends you any merchandise you did not order.
You are not required to return it and may keep it if you wish.
You have no obligation to notify the seller that you will keep the merchandise, but sending a letter stating your intention to keep the shipment as a free gift is an advisable precaution, which will help you establish later, if necessary, that you did not order the merchandise. You may wish to send the letter by certified mail and keep the return receipt and a copy of the letter. If you ever receive a bill or a letter saying you owe money for unordered merchandise, you can use the same approach, stating in your letter to the company that you never ordered the merchandise, and therefore have a legal right to keep it for free.
If you believe that the unordered merchandise is the result of an honest shipping error, contact the seller and offer to return the merchandise provided the seller pays for postage and handling. Give the seller a specific and reasonable amount of time, perhaps 30 days, in which to pick up the merchandise or arrange to have it returned at no expense to you. Inform the seller that after the specified period of time, you reserve the right to keep the merchandise or to dispose of it as you wish.
Shippers may send merchandise to you which you have not ordered if the merchandise is a free sample and marked as such. Address labels, decorative stamps and other merchandise mailed by charitable organizations asking for contributions may also legally be sent to you without your prior order. In either case, you may keep such shipments as free gifts.
Be especially cautious when you are participating in sweepstakes, or ordering goods advertised as "free," or "trial" or at an unusually low price. Read the fine print to determine if you will be required to make purchases in the future, or to notify the shipper that you do not wish to purchase the merchandise, or continue with the "trial" arrangement. Keep a record of each product you agree to receive on a "free" or "trial" basis, and what your obligations are by doing so.
If you are having difficulty dealing with unordered merchandise problems, attempt to resolve the problem with the company.
If you are unsuccessful, you my contact your local U.S. Postal Inspector, the Division of Consumer Services, Mayo Building, Tallahassee, Florida 32399-0800, 1-800-435-7352, the Better Business Bureau in your area, the Direct Marketing Association, 6 East 43rd Street, New York, New York 10017, or the Federal Trade Commission, Correspondence Branch, Washington, D.C. 20580.
Due to the actions of Priority One Clearing, I recently received a copy of the December/January issue of Parenting Magazine via the US Postal Service. I did not subscribe to this magazine. I do not want to subscribe to this magazine.
When contacted, Parenting Magazine's subscription department told me that Priority One Clearing Service had initiated a two year subscription in my name. Parenting Magazine has agreed to send no more issues of Parenting to me.
I have been unable to contact any live staff at Priority One Clearing Services, however I left a recorded message regarding this unauthorized subscription on the company's answering machine.
I don't know where Priority One Clearing got my address, but I did not authorized the subscription and I do not want any magazines. I have requested that Priority One Clearing Services fix this error and that they remove my name and address from the company's lists.
I read an identical complaint filed in 2012. on this web site so obviously the practice continues.
This company evidently captures names and addresses and then signs the victim up for an uncolicited magazine subscription which in my case was US magazine. When we contacted US via chat the unhelpful person simply said they could not cancel the subscription but it had to be cancelled by Priority Clearing requiring a toll call or email. I refuse to make a toll call when we did not order the magagine and most likely we would be given another run-around.
This is an offensive and fraudulent activity which we have reported to the BBB and intend to notify the FL attorney general's office as well.
I believe that the magazines may even use Priority as a way to hide the fact they are the ones creating these bogus subscriptions hoping to frustrate the recipient into simply accepting the magazine rahter than spend the effort and time to get this fixed.
This is another invasion of privacy and criminal activity, although of such a minor cost many will just accept it which is no doubt what the magazine company hopes. They hope you won't bother to cancel and will end up renewing.
Very annoying and this practice should be shut down. I hope others will file complaints and get this company shut down.
I began receiving a magazine called NYLON for Guys a few months ago. At first, I thought that it was just some gimmic to get someone in the household to subscribe to it but, when I kept getting them I finally looked into it. I found that the company who writes this magazine had a subscription in my name until the year of 2016. When I wrote them and asked them to stop the subscription, they said that only the people who put in the subscription could do that which is this Priority One Clearing Service.
I'm very upset about this and I'm hoping that by filing a complaint, along with others like mine as I see, maybe we can stop this company from sending unsolicited subscriptions to magazines that we don't want.
Last week I received "Latina" magazine in the mail. The thing is, I haven't subscribed to "Latina", or any other magazines for that matter. When I checked out the magazine's website and entered the account number on the magazine label, sure enough, there was an account with my name and address claiming that I had a year-long subscription that was "paid and active".
I contacted the magazine's customer service to let them know I had not ordered, did not pay and would not pay for their mag and requested that they please stop sending me any more issues. Here is their reply:
"Your order was received from an independent sales agency; therefore, cancellations and refunds must be made through them.
We have suspended service on your record and are forwarding your correspondence to the agency listed below.
If you would like to contact Priority One Clearing Service directly, please call 727-443-2200.
We apologize for any inconvenience caused."
When I looked up Priority One Clearing Services online I saw many, many complaints against them on various websites for the same thing: unsolicited magazine orders. I also saw Priority repeatedly claim that they act purely as a middleman for other companies/agents selling magazines. If Priority One is just a middleman, then they need a much better verification process with their agents; otherwise, why are so many people receiving magazines they did not order and are being told by said magazines that they need to contact Priority One Clearing Services to sort things out, the very company that placed the orders directly with the magazines?
I've yet to get through to the customer service department for Priority One to find out who allegedly took an order for me and how the subscription was paid for. I'm dreading receiving some sort of bill or auto-renewal for this magazine or for any other magazines I might receive that I also did not order.
In this age of rampant identity theft and monetary fraud, this unsolicted magazine problem is highly suspicious and seems like a scam designed to hold people financially responsible for products they did not order.
A shady looking guy came to our door trying to sell magazines for charities to get points. And this was at my family's house in another state. About a month or so ago a similar looking guy came to my house in my state trying to sell magazines. They both had the same tactics. The whole thing looks shady. On your website, the address for the offices on google maps shows some place in Colorado. That seems normal, but on street view it doesn't really look professional. And the website is registered to someone in Clearwater, FL. Every time I see or hear about the people you have selling magazines door to door, it's always a really shady looking individual who acts overly friendly, doesn't take no for an answer, demands to come inside, travels with other shady looking individuals in unprofessional vehicles. The individuals selling the magazines carry wrinkled flyers and seem nice but the moment they can't make a sale they immediately become disinterested, unkind, and try to leave before someone can find out more information. When the individual is questioned about legitimacy the person is directed to talk on the phone to their "higher up" which is just another unprofessional looking individual. When contacted, the charities in question have no idea who these people selling magazines are. It looks like a scam. It probably is a scam. Even if it wasn't, it's ugly business practice and you have terrible employees. Chase Springfield, Illinois
U.S.A.
I received 3 magazines subscriptions of which I did not sign up for. i THINK ITS TIME TO GOT TO THE FTC AND PUT A STOP TO THIS
Someone called us about getting a discount gas card, and the next thing you know, I - a Pastor's wife - am going to get my mail and out pops a PORNOGRAPHIC magazine. Not one, mind you, but TWO of them! One for 'gals' one for 'guys'. I am thoroughly disgusted and shocked because usually one of my two children usually get the mail! I can't imagine if they had today.
So I come home and call the magazine publishers, and they tell me that we 'ordered' the magazine through 'Priority One'. No, we did not! I could not even cancel the magazines, they said I had to call the 'agency' to cancel. (One 'agency' was Priority One, the other was Subco - I reported both to BBB). When I called Subco, I encountered a very unprofessional voice message telling me to leave a message and that someone would get back with me by the end of the day. We will see.
My husband had to contact his credit card company and tell them about it, and now I have to tell my mailcarrier to reject any more incoming PORN magazines. I am apalled! Isn't it a crime to charge someone for something that has neither verbal nor written contract?
Anyway, I hope this helps someone else. Please...contact BBB and tell them your experiences with companies like this.
I received a 2-year subscription to PARENTING magazine and when I called PARENTING customer service I was told that the subscription had been placed by Priority One Clearing and they gave me their phone number. When I called I got their answering machine. I left a complaint with my name and phone number and then got online to make a complaint to them and ask them to cancel this subscription immediately and call me to tell me how they got my information to place this subscription. I don't have kids, I'm not pregnant, and I don't anticipate having kids anytime in the near future so there's no way I'd order even a 1-year subscription to PARENTING magazine. These guys are real ripoffs and they should be put out of business. I'd like to know how they got my information to do this. This is fraud and there should be a class action lawsuit against them. I'm also going to file a report against them with the BBB.
Priority One Clearing House Indian Hills Colorado
A shady looking guy came to our door trying to sell magazines for charities to get points. And this was at my family's house in another state. About a month or so ago a similar looking guy came to my house in my state trying to sell magazines. They both had the same tactics. The whole thing looks shady. On your website, the address for the offices on google maps shows some place in Colorado. That seems normal, but on street view it doesn't really look professional. And the website is registered to someone in Clearwater, FL. Every time I see or hear about the people you have selling magazines door to door, it's always a really shady looking individual who acts overly friendly, doesn't take no for an answer, demands to come inside, travels with other shady looking individuals in unprofessional vehicles. The individuals selling the magazines carry wrinkled flyers and seem nice but the moment they can't make a sale they immediately become disinterested, unkind, and try to leave before someone can find out more information. When the individual is questioned about legitimacy the person is directed to talk on the phone to their "higher up" which is just another unprofessional looking individual. When contacted, the charities in question have no idea who these people selling magazines are. It looks like a scam. It probably is a scam. Even if it wasn't, it's ugly business practice and you have terrible employees. Chase Springfield, Illinois