Company underpays staff by not paying the employees there proper amount of tips and promised commission on packages they sell . We are forced and pressured to upsell every customer even when they just purchased a $900 laser hair removal package . Customers are mislead and promised "lifetime warranty" on all packages . After buying the first package the customer is pressured into buying maintenance packages at a lower price than the first one that's what they call there lifetime warranty . We as employees are told prices to give for packages and to let the customer know that this is a special deal of the day and prices will go up ,it's always the same price (just a sale tactic to get the customer to buy right now ) . The machines are old and outdated from 2004 to be exact , constantly overheat and have issues . Shortage on sheets at all locations and have to reuse dirty used sheets at times . Also refunds don't happen , customers have complained about not getting refunded when they no longer can use there package
Prime Laser Center Houston Galleria Reviews
Company underpays staff by not paying the employees there proper amount of tips and promised commission on packages they sell . We are forced and pressured to upsell every customer even when they just purchased a $900 laser hair removal package . Customers are mislead and promised "lifetime warranty" on all packages . After buying the first package the customer is pressured into buying maintenance packages at a lower price than the first one that's what they call there lifetime warranty . We as employees are told prices to give for packages and to let the customer know that this is a special deal of the day and prices will go up ,it's always the same price (just a sale tactic to get the customer to buy right now ) . The machines are old and outdated from 2004 to be exact , constantly overheat and have issues . Shortage on sheets at all locations and have to reuse dirty used sheets at times . Also refunds don't happen , customers have complained about not getting refunded when they no longer can use there package