I booked a hotel room this moring for my two days Totonto trip this weekend, and I was very sure that there was a free cancellation policy and I choosed. After I received the comfirmation email, I find it is all in US Dollar, and then I just want to cancelled it.
I got the cancellation email, and then realized that I was charged one night stay of the reservation. I chat with the customer service to see if they can keep my reservation back, they told me no.
And I try to find why I was charged with the cancellation, following are what they told me." you book a hotel on Nov 18, 2015 for a two night stay, you need to cancel it on Nov 17, 2015 before noon in order to have no extra charge for your reservation."
How do I do that? Can anyone tell me how can you make a cancellation before you even make a reservation?
PRICELINE.COM, IS A TOTAL RIPOFF, CHEATING BUSINESS.
My wife pre-paid Priceline for a Hertz rental car in Tampa for 11/11/15: her father died the afternoon she was to depart. I contacted Priceline inquiring about refunding the payment to us as a result of these extenuating circumstances. Priceline’s shameful reply was to cite corporate policy via email and hide in cyberspace offering only on-line interaction and providing no recourse to speak with a representative or supervisor about her situation. Do companies in this country no longer have bereavement policies? Do they actually care that much more about the “all might dollar” than in possibly easing the pain of one of their customers? Do they think people, going thru these kinds of traumatic situations, don’t need a little sympathy, empathy and support wherever they might find it? Priceline and Hertz made 100% profit on my wife’s loss and they gladly will do the same to the next unsuspecting soul. It’s extremely disappointing to see that genuine customer service and satisfaction is not part of the Priceline or Hertz vernacular. I strongly recommend individuals avoid patronizing Priceline and Hertz until they change parts of their customer service policies. There are plenty of other companies to choose from for your travel needs and maybe even a few that put the customer’s needs first before profits. Before making any kind of travel plans, with any company, ask what their bereavement policy is. If they say they don’t have one; ask them why not and when will they have one in place! Though I would never wish my wife’s unfortunate scenario on anyone, you might find yourself in the same situation one day. Take steps now to make Priceline and the rest of corporate America take notice and so some compassion in those hours of need.
There was a glitch in the system and it changed airports and when I requested to cancel the reservation they charged me 200 dollars and never told me they were charging me that much to cancel the flight Priceline a ripp off Nationwide
I made a reservation to st marteeen from LAX to st marteeen and somehow the flight changed to Florida instead of Los angeles. The flight changed destination. I called them to change and all of the suden they charged me 200 dollars to cancel the trip without telling me
I booked a room on Priceline.com last night but before I booked it, there was a caption on the front page that said "Free Cancellation". So I thought that if I booked and I didn't like it I could cancel it and I would not be billed for it. Stupid me and I didn't see that it was for certain rooms until I called to try to call and cancel the reservation a couple of hours later.
The customer service agent, Andrew, informed me that this " Free Cancellaton" is for certain rooms. That you had to "LOOK" for it. Where are you supposed to look for it? In small letters in the contract at the bottom of the contract there it is. So beware when you go to book a room at Priceline.com, if it says "Free Cancellation", it doesn't really mean "Free Cancellation". That's how they get you to book a room.
I'm out $183.00. I've was on the phone for over 40 minutes and go nowhere with them. I told them this was mispresentation and they told me that I needed to read the contract better. I am never using Priceline ever again.
We purchased a room through Priceline on Aug. 13, 2015 for one night for Aug.14,2015 at the Howard Johnson Inn, 336 Odlin Road I-95, Bangor, ME.
We were charged C.$141.81 plus C$11.41 for a total of C$154.22 on MasterCard.
The bill appeared on our email after the trip. The price was higher then the one on which we based our decission. For further information a room at the Howard Johnson Inn, Bangor is advertised today at US $52.00. Even if you convert this price to Canadian $plus the tax of 11.41 we feel we have been ripped off. What do you think?
I made resevations through Priceline.com to stay at the Best Western Chieftian Inn for the night of Saturday, August 22rd. I canceled the reservation on August 19th.
Pricline has a cancelation policy that if you cancel within 3 days of the reservation, that you forfeit the first nights stay (you have to pay for the first night).
I feel that I am getting ripped off because I am at the 3 day limit, but not within that time period. I should get a full refund.
Priceline does not honor the price Guarantee that they advertise. We clearly got a better price booking airfare to Cancun via American Airlines then what Priceline charged us. The difference for the entire family was approximately $800.
We wrote Priceline twice. Once they denied our claim for some obscure reason. The second inquiry they promised to look into it and said they would repond within 48 hours, another lie. I
In my opinion Priceline should not be trusted to handle your travel arrangements. Use a reputable travel agent and do not believe anything Priceline tells you.
Priceline.com LLC Reviews
I made an offer on Priceline.com and it was accepted at the price of 438.00 each ticket with taxes and fees at $59.00 and processing fee of $10.40
purchase date:jan.11th 2016.
after they accepted this offer the charges had changed to:$69.40 per ticket/each and not just 59.00 total
the initial offer total was $2600.....the incorrect total they gave after I bought the tickets was:$3,044.40 a
difference of:$444.00
They refuse to acknowldge their non agreed/Fraudulant price change
I want my refund ,I will be filing a claim with my credit card company
I booked a hotel room this moring for my two days Totonto trip this weekend, and I was very sure that there was a free cancellation policy and I choosed. After I received the comfirmation email, I find it is all in US Dollar, and then I just want to cancelled it.
I got the cancellation email, and then realized that I was charged one night stay of the reservation. I chat with the customer service to see if they can keep my reservation back, they told me no.
And I try to find why I was charged with the cancellation, following are what they told me." you book a hotel on Nov 18, 2015 for a two night stay, you need to cancel it on Nov 17, 2015 before noon in order to have no extra charge for your reservation."
How do I do that? Can anyone tell me how can you make a cancellation before you even make a reservation?
PRICELINE.COM, IS A TOTAL RIPOFF, CHEATING BUSINESS.
My wife pre-paid Priceline for a Hertz rental car in Tampa for 11/11/15: her father died the afternoon she was to depart. I contacted Priceline inquiring about refunding the payment to us as a result of these extenuating circumstances. Priceline’s shameful reply was to cite corporate policy via email and hide in cyberspace offering only on-line interaction and providing no recourse to speak with a representative or supervisor about her situation. Do companies in this country no longer have bereavement policies? Do they actually care that much more about the “all might dollar” than in possibly easing the pain of one of their customers? Do they think people, going thru these kinds of traumatic situations, don’t need a little sympathy, empathy and support wherever they might find it? Priceline and Hertz made 100% profit on my wife’s loss and they gladly will do the same to the next unsuspecting soul. It’s extremely disappointing to see that genuine customer service and satisfaction is not part of the Priceline or Hertz vernacular. I strongly recommend individuals avoid patronizing Priceline and Hertz until they change parts of their customer service policies. There are plenty of other companies to choose from for your travel needs and maybe even a few that put the customer’s needs first before profits. Before making any kind of travel plans, with any company, ask what their bereavement policy is. If they say they don’t have one; ask them why not and when will they have one in place! Though I would never wish my wife’s unfortunate scenario on anyone, you might find yourself in the same situation one day. Take steps now to make Priceline and the rest of corporate America take notice and so some compassion in those hours of need.
There was a glitch in the system and it changed airports and when I requested to cancel the reservation they charged me 200 dollars and never told me they were charging me that much to cancel the flight Priceline a ripp off Nationwide
I made a reservation to st marteeen from LAX to st marteeen and somehow the flight changed to Florida instead of Los angeles. The flight changed destination. I called them to change and all of the suden they charged me 200 dollars to cancel the trip without telling me
I booked a room on Priceline.com last night but before I booked it, there was a caption on the front page that said "Free Cancellation". So I thought that if I booked and I didn't like it I could cancel it and I would not be billed for it. Stupid me and I didn't see that it was for certain rooms until I called to try to call and cancel the reservation a couple of hours later.
The customer service agent, Andrew, informed me that this " Free Cancellaton" is for certain rooms. That you had to "LOOK" for it. Where are you supposed to look for it? In small letters in the contract at the bottom of the contract there it is. So beware when you go to book a room at Priceline.com, if it says "Free Cancellation", it doesn't really mean "Free Cancellation". That's how they get you to book a room.
I'm out $183.00. I've was on the phone for over 40 minutes and go nowhere with them. I told them this was mispresentation and they told me that I needed to read the contract better. I am never using Priceline ever again.
We purchased a room through Priceline on Aug. 13, 2015 for one night for Aug.14,2015 at the Howard Johnson Inn, 336 Odlin Road I-95, Bangor, ME.
We were charged C.$141.81 plus C$11.41 for a total of C$154.22 on MasterCard.
The bill appeared on our email after the trip. The price was higher then the one on which we based our decission. For further information a room at the Howard Johnson Inn, Bangor is advertised today at US $52.00. Even if you convert this price to Canadian $plus the tax of 11.41 we feel we have been ripped off. What do you think?
I made resevations through Priceline.com to stay at the Best Western Chieftian Inn for the night of Saturday, August 22rd. I canceled the reservation on August 19th.
Pricline has a cancelation policy that if you cancel within 3 days of the reservation, that you forfeit the first nights stay (you have to pay for the first night).
I feel that I am getting ripped off because I am at the 3 day limit, but not within that time period. I should get a full refund.
Priceline does not honor the price Guarantee that they advertise. We clearly got a better price booking airfare to Cancun via American Airlines then what Priceline charged us. The difference for the entire family was approximately $800.
We wrote Priceline twice. Once they denied our claim for some obscure reason. The second inquiry they promised to look into it and said they would repond within 48 hours, another lie. I
In my opinion Priceline should not be trusted to handle your travel arrangements. Use a reputable travel agent and do not believe anything Priceline tells you.