Prestige Auto's response is ludicrous and disingenuous. They were preparing to sell me a vehicle without disclosing paint damage. They also noted that there was only minor mechanical damage that would be fixed with 1 - 2 weeks. I waited 2.5 months to purchase that vehicle. I was more than patient.
Prestige used Covid as an excuse for their inept service. While my sales person, Curtis, did fall ill with Covid during the transaction he did not communicate this to me, nor did he hand off my transaction while he was out sick. He simply vanished and failed to respond to my repeated calls & texts. I had to initiate contact with the GM David after I was ghosted by Curtis.
My purchase was never consummated because Prestige Autos could not figure out their own online purchasing system. After a stretch, they supposedly expedited the financing paperwork to me via mail, but it was never received. This happened twice! I still don't know who they ran my credit through as I never received any documentation.
David promised to fast-track the repairs and paint work on the vehicle, but he too ghosted me. I called, emailed, texted, and left repeated messages for David for over a month and he never once responded - despite the fact that his assistant told me he was in the office. I was in fact refunded my money, but not by choice or with notice given. They just sent me my money back without so much as a heads-up as to why.
They then re-posted the vehicle online with a couple days of refunding my money for a higher price. I believe they felt they could seller it for a better price than what I had purchased the vehicle at. Prestige Auto's is horrendous.
We purchased a car via this seller on Ebay. Completely mis-represented car as a non-smoking vehicle and tried to blame the shipper. Found previous report that he had done exactly the same thing, word for word, with a previous buyer!
He knows how to get around the system by contacting you through personal email and not Ebay emails so Ebay can't get him for feedback extortion.
Strung me along for weeks that a partial check was in the mail, etc.
Car arrived completely unsafe to drive and needed extensive repair in order to be safe.
I understand it's an AS IS / WHERE IS sale but he is lying and extorting good feedback in order to stay in business. I would caution anyone looking to purchase a car from him to have it inspected for yourself and do NOT TRUST this person.
Prestige Autos Reviews
Prestige Auto's response is ludicrous and disingenuous. They were preparing to sell me a vehicle without disclosing paint damage. They also noted that there was only minor mechanical damage that would be fixed with 1 - 2 weeks. I waited 2.5 months to purchase that vehicle. I was more than patient.
Prestige used Covid as an excuse for their inept service. While my sales person, Curtis, did fall ill with Covid during the transaction he did not communicate this to me, nor did he hand off my transaction while he was out sick. He simply vanished and failed to respond to my repeated calls & texts. I had to initiate contact with the GM David after I was ghosted by Curtis.
My purchase was never consummated because Prestige Autos could not figure out their own online purchasing system. After a stretch, they supposedly expedited the financing paperwork to me via mail, but it was never received. This happened twice! I still don't know who they ran my credit through as I never received any documentation.
David promised to fast-track the repairs and paint work on the vehicle, but he too ghosted me. I called, emailed, texted, and left repeated messages for David for over a month and he never once responded - despite the fact that his assistant told me he was in the office. I was in fact refunded my money, but not by choice or with notice given. They just sent me my money back without so much as a heads-up as to why.
They then re-posted the vehicle online with a couple days of refunding my money for a higher price. I believe they felt they could seller it for a better price than what I had purchased the vehicle at. Prestige Auto's is horrendous.
We purchased a car via this seller on Ebay. Completely mis-represented car as a non-smoking vehicle and tried to blame the shipper. Found previous report that he had done exactly the same thing, word for word, with a previous buyer!
He knows how to get around the system by contacting you through personal email and not Ebay emails so Ebay can't get him for feedback extortion.
Strung me along for weeks that a partial check was in the mail, etc.
Car arrived completely unsafe to drive and needed extensive repair in order to be safe.
I understand it's an AS IS / WHERE IS sale but he is lying and extorting good feedback in order to stay in business. I would caution anyone looking to purchase a car from him to have it inspected for yourself and do NOT TRUST this person.