First, we scheduled the pick up for Monday the the 15th. Then they called on the 13th stating they were coming on the 14th, which completely messed up the plans I had and made me have to rush to pack the rest of my stuff. During the whole planning of the move, Ethan had given me his number and stated he would personally be helping me and any problems I had all I had to do was text him.
Well the 14th came and two younger guys came with an enterprise truck. One guy didn’t speak any English. I immediately called Ethan and of course got no answer. I then called the company number and left a voicemail. They finally called me back and stated that they couldn’t fit their truck down my street so they were going to bring it to their facility and then put it on their truck.
It then took over 30 minutes for them to figure out how to pull the truck in the driveway so they could load it. The loading went quick and fine. They stated that the truck would be leaving with my stuff on Tuesday the 16th.
They stated it would take approximately 3 days to drive the truck down meaning the 19th. I called them on the drive down. No answer. I reached Houston and called again. No answer. Finally on Friday the 19th they finally answered and advised me that they were just loading the truck due to bad weather. I became very angry due to the fact that I was not notified about anything and was expecting my stuff that day. I would not have been mad if they had just called ahead of time and told me what was going on. They then stated it would be another 3-4 days until my stuff arrived. I have called them everyday, leaving numerous voicemails. I have texted Ethan with no answers at all.
The last person that answered was someone named Alex from customer service, on the 19th, who stated he would personally find out what was going on and what he could do. Never received a call back nor do they answer at all. I moved down to Houston with what I could fit in my pick up truck. No furniture. No interview clothes. Nothing else.
Presidential Moving Reviews
First, we scheduled the pick up for Monday the the 15th. Then they called on the 13th stating they were coming on the 14th, which completely messed up the plans I had and made me have to rush to pack the rest of my stuff. During the whole planning of the move, Ethan had given me his number and stated he would personally be helping me and any problems I had all I had to do was text him.
Well the 14th came and two younger guys came with an enterprise truck. One guy didn’t speak any English. I immediately called Ethan and of course got no answer. I then called the company number and left a voicemail. They finally called me back and stated that they couldn’t fit their truck down my street so they were going to bring it to their facility and then put it on their truck.
It then took over 30 minutes for them to figure out how to pull the truck in the driveway so they could load it. The loading went quick and fine. They stated that the truck would be leaving with my stuff on Tuesday the 16th.
They stated it would take approximately 3 days to drive the truck down meaning the 19th. I called them on the drive down. No answer. I reached Houston and called again. No answer. Finally on Friday the 19th they finally answered and advised me that they were just loading the truck due to bad weather. I became very angry due to the fact that I was not notified about anything and was expecting my stuff that day. I would not have been mad if they had just called ahead of time and told me what was going on. They then stated it would be another 3-4 days until my stuff arrived. I have called them everyday, leaving numerous voicemails. I have texted Ethan with no answers at all.
The last person that answered was someone named Alex from customer service, on the 19th, who stated he would personally find out what was going on and what he could do. Never received a call back nor do they answer at all. I moved down to Houston with what I could fit in my pick up truck. No furniture. No interview clothes. Nothing else.