Presbyterian Infusion Center on Cedar SE, located in the professional building adjacent to Presbyterian Hospital, treats patients horribly.
While the individual nurses and members of clerical staff are typically very nice people, they cannot compensate for the poor way the facility is operated.
With an average anual profit of $120,000,000 coming out of this single facility (see Dunn & Bradstree), Presbyterian administrators and insurance representatives do whatever the operating board of the Infusion Center wants.
Operated by lawyers, clerks and a few token healthcare professionals, the Infusion Center is all about profit. If there is a dime to be saved by purchasing faulty supplies, patients can expect to endure the stress of malfunctions. I know, becuse over the course of three years of being treated there, I witnessed an endless series of down-grades to supplies and equipment. Pain and trauma for paitents meant nothing.
Employees, especially nursing staff, are constantly being pressured to make Presbyterian a large profit. Over-worked, under-staffed, ill-equipped, the nurses burn out pretty fast. Those who linger tend to be fairly poor nurses; the good ones find jobs elsewhere.
Operated by Dr. Arand Pierce, Medical Director, the Infusion Center is more like a factory than a healthcare facility. Dr. Piecre hides in a back office and dispenses medical opinions to nursing staff by speaker phone. The whole floor can hear him, and I've seen him blow off severe allergic reactions, symptoms of stroke and severe vomitting. The guy dismisses concerns nursing staff present, without even bothering to take a look at paitents. I, myself, have never met him, but he felt perfectly free to suddenly terminate my care one day---because he "didn't believe in it."
Colluding with his Presbyterian lawyers, Dr. Pierce did not actually deny my care in a formal way, in order to prevent me from appealing the decision. I know this, because one of these lawyers told me exactly this in a phone call one day, as she gloated over her brilliant strategy. This same strategy was used on a number of other patients at the same facility.
All of these patients have some things in common: all were benefitting from vitamin infusions, all were female and all were over age forty. The average wholesale cost of these infusions--for contents & supplies--is fifty dollars. Presbyterian Infsuion Center billed a little over $600, and was paid $200.
Compared to the profits chemotherapy drugs offer, this payment was too pitiful for Presbyterian. The patients they sent packing were not given any alternatives. I, personally, have now suffered for six months. I lost my mobility, my job and all quality of life as the shock of suddenly stopping treatments hit my stystem. Extreme pain now controls my life again; all progress made over the course three years of Infusion treatments has been eliminated. I was sent home to suffer and die.
All attempts to get the infusions started somewhere else in the Presbyterian system have been met with an odd inefficiency. Just today, I discovered that my primary care doctor lied repeatedly, saying he'd sent prior authorization requests to another provider. When confronted over the phone, he admitted it. He let me wait the past four months, knowing full well that nothing was ever coming. Not any kind of pain meds. No alternative treatments. Nothing.
Presbyterian Infusion Center willfully hurts patients out of simple greed, and the rest of Presbyterian goes along with it.
Presbyterian Infusion Center Reviews
Presbyterian Infusion Center on Cedar SE, located in the professional building adjacent to Presbyterian Hospital, treats patients horribly.
While the individual nurses and members of clerical staff are typically very nice people, they cannot compensate for the poor way the facility is operated.
With an average anual profit of $120,000,000 coming out of this single facility (see Dunn & Bradstree), Presbyterian administrators and insurance representatives do whatever the operating board of the Infusion Center wants.
Operated by lawyers, clerks and a few token healthcare professionals, the Infusion Center is all about profit. If there is a dime to be saved by purchasing faulty supplies, patients can expect to endure the stress of malfunctions. I know, becuse over the course of three years of being treated there, I witnessed an endless series of down-grades to supplies and equipment. Pain and trauma for paitents meant nothing.
Employees, especially nursing staff, are constantly being pressured to make Presbyterian a large profit. Over-worked, under-staffed, ill-equipped, the nurses burn out pretty fast. Those who linger tend to be fairly poor nurses; the good ones find jobs elsewhere.
Operated by Dr. Arand Pierce, Medical Director, the Infusion Center is more like a factory than a healthcare facility. Dr. Piecre hides in a back office and dispenses medical opinions to nursing staff by speaker phone. The whole floor can hear him, and I've seen him blow off severe allergic reactions, symptoms of stroke and severe vomitting. The guy dismisses concerns nursing staff present, without even bothering to take a look at paitents. I, myself, have never met him, but he felt perfectly free to suddenly terminate my care one day---because he "didn't believe in it."
Colluding with his Presbyterian lawyers, Dr. Pierce did not actually deny my care in a formal way, in order to prevent me from appealing the decision. I know this, because one of these lawyers told me exactly this in a phone call one day, as she gloated over her brilliant strategy. This same strategy was used on a number of other patients at the same facility.
All of these patients have some things in common: all were benefitting from vitamin infusions, all were female and all were over age forty. The average wholesale cost of these infusions--for contents & supplies--is fifty dollars. Presbyterian Infsuion Center billed a little over $600, and was paid $200.
Compared to the profits chemotherapy drugs offer, this payment was too pitiful for Presbyterian. The patients they sent packing were not given any alternatives. I, personally, have now suffered for six months. I lost my mobility, my job and all quality of life as the shock of suddenly stopping treatments hit my stystem. Extreme pain now controls my life again; all progress made over the course three years of Infusion treatments has been eliminated. I was sent home to suffer and die.
All attempts to get the infusions started somewhere else in the Presbyterian system have been met with an odd inefficiency. Just today, I discovered that my primary care doctor lied repeatedly, saying he'd sent prior authorization requests to another provider. When confronted over the phone, he admitted it. He let me wait the past four months, knowing full well that nothing was ever coming. Not any kind of pain meds. No alternative treatments. Nothing.
Presbyterian Infusion Center willfully hurts patients out of simple greed, and the rest of Presbyterian goes along with it.