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Presbyterian Healthcare Services


Country United States
State New Mexico
City Albuquerque
Address 9521 San Mateo Blvd. NE
Phone (505) 923-5700
Website https://www.phs.org/

Presbyterian Healthcare Services Reviews

  • Jul 22, 2017

Dr. Chandrahasa Annem, a newly-minted doctor at Presbyterian Healthcare's High Resort Rheumatology, is one of the worst excuses for a doctor I've ever encountered. She was rude, unprofessional and utterly clueless.

After waiting a long time in the little cubicle/exam room, I finally saw Dr. Annem. Huffing with some kind of weird anger, she demanded to know why I was there.

As one who has lived with severe joint and bone pain for 45 years, I have seen a lot of doctors. Too many, in fact, because most of them have been sort of unpleasant to visit. Dr. Annem, however, puts them all to shame in the Nightmare Doctor category. A clear winner in the arena of incompetence and incivility, Dr. Annem was the worst doctor I've ever seen.

She spent the entire encounter flipping her mouse and looking at a computer screen. She laughed, quite heartily, as I tearfully described my health history---which includes having survived cancer at a very young age and decades of subsequent suffering from extreme pain. You might think this would be of concern to my new doctor, but, no. She thought is was funny.

When I asked if she planned to help me, she glared at me and threw open the door, gesturing for me to leave.

When I reported this experience to Presbyterian Healthcare, via the appropriate grievance process, I was subjected to even more abuse. Once again, my traumatic health history evoked amusement. Mocking my predicimant in a letter which also claimed that Dr. Annem had delivered satisfactory healthcare to me that day, The Quality Review Team--otherwise nameless and faceless--made sport of my health history in a letter written to dismiss my concederns.

Dr. Annem has no business in healthcare. None. She treated me like garbage.

Just to top it all off, she also speaks poor English. Accustomed to international travel, I found it easy enough to figure out what she was trying to say. Dr. Annem, however, frequently struggled to understand what I was saying. She demanded that I repeat myself many times and still seemed unaware of what I was saying. It was so strange that it might have been funny, if I had not gone there for serious reasons.

Since I did go because I wa--and still am, thanks to no treatment even eight months after this appointment--extremely sick, it is not at all amiusing.

Dr. Annem is paid more than $250K a year in base salary, and she gets bonuses from Presbyterian Healthplan for keeping costs of patient care as low as possible. I, the patient, get nothing. No care, no treatment, nothing. Presbyterian feels that Dr. Annem's services that day were all I need. Ever.

Having lost all of my previous Rheumatology records, Presbyterian is now saying I don't merit healthcare, and they use Dr. Annem's opinion as an excuse.

Dr. Annem isn't qualified to be a doctor. Of any kind. Presbyterian Healthcare harms patients by sheltering bad doctors.

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