We picked out a camper, applied for a loan and was approved. After PPL inspected the camper, we were told they would not sell it because of the massive amount of damage/problems (major fiberglass issues, battery fire, etc) the camper had. We did not see anything that we liked and asked the salesman, Craig, if he would get the commission if we bought from one of the other locations. He told us he would not and advised us that if we bought from one of the other locations, we would have to re-apply for the loan. Because we did not want another hard hit on our credit, we worked with Craig to find another camper at the Cleburne location. Craig told us the owner of that camper was no longer selling. We then discussed one and Craig did a walk through. He said he would get the contract written up and forward it to us the following day after his doctor's appointment. We did not hear from him the next day (Thursday). Friday, I reached out to him, and he stated the originally camper we chose, the one with all the problems, would be completely repaired and restored in a couple days. Even though they had refused to sell it two days before! Because of the many issues on the camper, we no longer wanted that camper.
Craig then told us that if we went with another camper we would have to run our credit again. None of this makes sense to us. We have bought several new and used campers over the years and have never had this kind of experience. Why would we be told PPL would not sell a camper because the condition it is in and then a couple day everything was fixed. If you company has multiple locations, why would a credit check at one location not be good at all the locations? And why would one location need a different credit check for different campers? This all seems like your company is running some kind of scam.
Craig used multiple reason on why he was not getting back with us when we had questions or were waiting on him for information or something he said he was going to do. We had to call him instead of him getting back with us. He is by far the worst salesperson we have ever had.
PPL Motor Homes Reviews
We picked out a camper, applied for a loan and was approved. After PPL inspected the camper, we were told they would not sell it because of the massive amount of damage/problems (major fiberglass issues, battery fire, etc) the camper had. We did not see anything that we liked and asked the salesman, Craig, if he would get the commission if we bought from one of the other locations. He told us he would not and advised us that if we bought from one of the other locations, we would have to re-apply for the loan. Because we did not want another hard hit on our credit, we worked with Craig to find another camper at the Cleburne location. Craig told us the owner of that camper was no longer selling. We then discussed one and Craig did a walk through. He said he would get the contract written up and forward it to us the following day after his doctor's appointment. We did not hear from him the next day (Thursday). Friday, I reached out to him, and he stated the originally camper we chose, the one with all the problems, would be completely repaired and restored in a couple days. Even though they had refused to sell it two days before! Because of the many issues on the camper, we no longer wanted that camper.
Craig then told us that if we went with another camper we would have to run our credit again. None of this makes sense to us. We have bought several new and used campers over the years and have never had this kind of experience. Why would we be told PPL would not sell a camper because the condition it is in and then a couple day everything was fixed. If you company has multiple locations, why would a credit check at one location not be good at all the locations? And why would one location need a different credit check for different campers? This all seems like your company is running some kind of scam.
Craig used multiple reason on why he was not getting back with us when we had questions or were waiting on him for information or something he said he was going to do. We had to call him instead of him getting back with us. He is by far the worst salesperson we have ever had.