Nightmare Company! This is by far the WORST service you could EVER ever imagine We built a new home just over a year and 1/2 ago and of 50+ trades that work on your home, clearly this was the absolutely worst. We spent close to $50k for our window and door package. Wrong door sizes, missing parts, missing screens, door handles falling off, big issues with several doors/ windows is a start. They must have a revolving door of staff since we've talked to close to a dozen staff / managers/ service people that are no longer there.
To sum it up:
- 40 plus calls chasing them to complete our contract
- 2 service calls fulfilled (but missing parts or didn't have the instructions to do the job)
- Still waiting for a missing door trim for 180+ days. This hinge side of the door jam is starting to swell. T
hey have gone silent. We call weekly. Zero Response.
Ply Gem Windows Reviews
Nightmare Company! This is by far the WORST service you could EVER ever imagine We built a new home just over a year and 1/2 ago and of 50+ trades that work on your home, clearly this was the absolutely worst. We spent close to $50k for our window and door package. Wrong door sizes, missing parts, missing screens, door handles falling off, big issues with several doors/ windows is a start. They must have a revolving door of staff since we've talked to close to a dozen staff / managers/ service people that are no longer there.
To sum it up:
- 40 plus calls chasing them to complete our contract
- 2 service calls fulfilled (but missing parts or didn't have the instructions to do the job)
- Still waiting for a missing door trim for 180+ days. This hinge side of the door jam is starting to swell. T
hey have gone silent. We call weekly. Zero Response.