I ordered a free trial of Follinique hair growth treatment and some vitamins for 4.95 on the internet on Dec 4th. I never recieved the product so i called them back on Dec.10th to tell them i had not received my products. I told them i was no longer interested to please cancel my account and not put any more charges my debit card. They charged my card 64.95 any way. I called them back on Jan 4th to ask why and explained that I never got the free trial and what I had to do to get a refund. They said to call back when i got the product they charged me 64.95 and they would tell me how to get my money back. And cancelled my account for the second time. On Jan 9th I still never recieved any products. So i called back again to tell them I still havent got any products. They told me I would not be receiving any thing that the 64.95 was for the free trial because I never cancelled my account.. I asked to speak to a supervisor and the girl informed me that it didnt matter who i spoke to that the policy wasnt going to change. So i called my debit card co and filed a dispute which opend up a whole other set of problems. They cancelled that card because of the dispute. So I couldnt get a refund on that account even if they intended to give me one. I called them back again, on Jan 15 they refused to refund my money. I said thanks for nothing and hung up. She called me back and offered 30%. I said that was unacceptable and hung up again. She called back and offered 50 %. I told them i didnt think it was right to keep half of my money for a product I never recieved. It caused my card to get cancelled and i wouldnt give them any more of my card numbers even if they did intend to give my money back. I told them to just keep the money if it meant that much to them but i would be filing a report with Rippoff report and the BBB.
I attempted to try a product, by the time I reached the checkout another item had been added. I thought since it was just 4.95 it would be ok. But low and behold they turned around and charged my card after two weeks totaling 69.97 and 64.50. I attempted to communicate with them by phone in the course of a morning I spoke with 4 women who all hung up on me refusing to help. Then the 5 person promised a partial refund but did not provide any confirmation. I've attempted more called but they tell me the same. Major rip off company that should be put out of business.
Plaza Healthcare Reviews
I ordered a free trial of Follinique hair growth treatment and some vitamins for 4.95 on the internet on Dec 4th. I never recieved the product so i called them back on Dec.10th to tell them i had not received my products. I told them i was no longer interested to please cancel my account and not put any more charges my debit card. They charged my card 64.95 any way. I called them back on Jan 4th to ask why and explained that I never got the free trial and what I had to do to get a refund. They said to call back when i got the product they charged me 64.95 and they would tell me how to get my money back. And cancelled my account for the second time. On Jan 9th I still never recieved any products. So i called back again to tell them I still havent got any products. They told me I would not be receiving any thing that the 64.95 was for the free trial because I never cancelled my account.. I asked to speak to a supervisor and the girl informed me that it didnt matter who i spoke to that the policy wasnt going to change. So i called my debit card co and filed a dispute which opend up a whole other set of problems. They cancelled that card because of the dispute. So I couldnt get a refund on that account even if they intended to give me one. I called them back again, on Jan 15 they refused to refund my money. I said thanks for nothing and hung up. She called me back and offered 30%. I said that was unacceptable and hung up again. She called back and offered 50 %. I told them i didnt think it was right to keep half of my money for a product I never recieved. It caused my card to get cancelled and i wouldnt give them any more of my card numbers even if they did intend to give my money back. I told them to just keep the money if it meant that much to them but i would be filing a report with Rippoff report and the BBB.
I attempted to try a product, by the time I reached the checkout another item had been added. I thought since it was just 4.95 it would be ok. But low and behold they turned around and charged my card after two weeks totaling 69.97 and 64.50. I attempted to communicate with them by phone in the course of a morning I spoke with 4 women who all hung up on me refusing to help. Then the 5 person promised a partial refund but did not provide any confirmation. I've attempted more called but they tell me the same. Major rip off company that should be put out of business.