My 89 year old mother ordered this product unbeknownst to me. After receiving the product and she not remembering placing an order, I proceeded to research the company and their history. I found a phone number in another compaint and called. I got nowhere.
The person was a call center employee and was unable to provide a proper number for this company or issue a refund. This particular company has been ripping people off since 2017. It is beyond time for them to be shutdown.
On December 2, 2019, I came across an online advertising for focus, memory, and energy dietary supplement GENBRAIN, Advanced Brain Formula, buy 2 get 1 free deal for $33.33/each bottle with 60 capsules. I ordered them from “thegen-brains.net”, but received an email confirmation from “[email protected]” stating that the charges on my credit card statement will appear as “Online Nutri Store 1-888-220-6604”...
On December 6, 2019, I received a package from EQUINOX, Sean Pratt, PO Box 1079, Pleasant Grove, UT 84062 with five bottles instead of three. The product label design was different from what I saw online, no GENBRAIN logo either. I checked my bank account and noticed that I was charged $198.00 by “Online Nutri Store 1-888-220-6604”.
Platinum Herbal Wellness, LLC. Reviews
My 89 year old mother ordered this product unbeknownst to me. After receiving the product and she not remembering placing an order, I proceeded to research the company and their history. I found a phone number in another compaint and called. I got nowhere.
The person was a call center employee and was unable to provide a proper number for this company or issue a refund. This particular company has been ripping people off since 2017. It is beyond time for them to be shutdown.
I had the same problem
What I received was twice the cost on line purchase. Be careful of this company.
On December 2, 2019, I came across an online advertising for focus, memory, and energy dietary supplement GENBRAIN, Advanced Brain Formula, buy 2 get 1 free deal for $33.33/each bottle with 60 capsules. I ordered them from “thegen-brains.net”, but received an email confirmation from “[email protected]” stating that the charges on my credit card statement will appear as “Online Nutri Store 1-888-220-6604”...
On December 6, 2019, I received a package from EQUINOX, Sean Pratt, PO Box 1079, Pleasant Grove, UT 84062 with five bottles instead of three. The product label design was different from what I saw online, no GENBRAIN logo either. I checked my bank account and noticed that I was charged $198.00 by “Online Nutri Store 1-888-220-6604”.