Watch carefully as Pinnacle Nissan will bamboozle you with bewildering paperwork. I believe Pinnacle Nissan systematically charges customers for unwanted, undisclosed, and undelivered items, burying them within undecipherable documents or not listing them at all.
In a high-pressure, late-night, used-vehicle sale, Pinnacle Nissan charged me for four such items, totaling $1,614. After many months and letters, Pinnacle Nissan offered to refund me in full for its fraudulent charges in exchange for a non-disclosure agreement. To me, that is an admission of guilt—and a demand to buy my silence so that these fraudulent charges can continue with other customers. I declined to sign in order to preserve my right to publicize this underhanded business practice.
In my case, the items were:
• $325 for “Door edge guards” - not installed
• $595 for “Window tinting” - CARFAX shows was done for car’s first owner
• $399 for “Zaktek” - appears to be obligatory (boldly pre-printed on contract)
• $295 for “Nitrogen kit” - not mentioned or explained.
$1614 total
Except for a bold line item for Zaktek, none of these items appeared on the contract. I found them later in tiny print called “dealer added accessories” only on an early rough estimate of car payments which I was told to ignore.
After I filed a complaint with the Attorney General, Pinnacle Nissan offered to refund the full $1,614 — but required that I sign an NDA. I refused but offered to sign a release for payment in full.
Pinnacle Nissan owes me $1,614; the company must pay without requiring anything from me. If I want to warn potential customers based upon my experience, I preserve that right and will not “sell” it for $1,614.
This would be a good class action law suit if only I could find others with the same situation.
Pinnacle Nissan Reviews
Watch carefully as Pinnacle Nissan will bamboozle you with bewildering paperwork. I believe Pinnacle Nissan systematically charges customers for unwanted, undisclosed, and undelivered items, burying them within undecipherable documents or not listing them at all.
In a high-pressure, late-night, used-vehicle sale, Pinnacle Nissan charged me for four such items, totaling $1,614. After many months and letters, Pinnacle Nissan offered to refund me in full for its fraudulent charges in exchange for a non-disclosure agreement. To me, that is an admission of guilt—and a demand to buy my silence so that these fraudulent charges can continue with other customers. I declined to sign in order to preserve my right to publicize this underhanded business practice.
In my case, the items were:
• $325 for “Door edge guards” - not installed
• $595 for “Window tinting” - CARFAX shows was done for car’s first owner
• $399 for “Zaktek” - appears to be obligatory (boldly pre-printed on contract)
• $295 for “Nitrogen kit” - not mentioned or explained.
$1614 total
Except for a bold line item for Zaktek, none of these items appeared on the contract. I found them later in tiny print called “dealer added accessories” only on an early rough estimate of car payments which I was told to ignore.
After I filed a complaint with the Attorney General, Pinnacle Nissan offered to refund the full $1,614 — but required that I sign an NDA. I refused but offered to sign a release for payment in full.
Pinnacle Nissan owes me $1,614; the company must pay without requiring anything from me. If I want to warn potential customers based upon my experience, I preserve that right and will not “sell” it for $1,614.
This would be a good class action law suit if only I could find others with the same situation.