Beware Community Associations (HOAs), stay away from hiring this company: Pinnacle Community Association Managment. They were our worst nightmare. In the six months we hired them to manage our Association, they regularly paid our revolving bills late, they overpaid two vendors over $11,000. dollars: the water district and a camera surveillance installer. They never realized they were missing six additional boxes of Association records, then after 5 months the previous company simply dropped them off at their door. After five months of having our account, they were notified by the previous managment company that a bank account with almost $10,000. was still open and had not been moved over under Pinnacle Community Association Management.
Members/Owners would call to get their account balance and even after five months of having our account, they could not give the owner an answer. In some cases the owner had to keep calling to get their account statement sheets.
When asked to get bids for a project, they were regularly two times or more, higher than when I called for a bid.
When confronted with a discrepancy, they made up stories why it happened or why the bills didn't get paid on time, or why in six months they never got a Demand letter from any of the different Title companies when sales happened (about 16 of them during those six months), so of course what happened to the fees Pinnacle Community Association Managament was suppose to be collecting on behalf of the Association?
Pinnacle Community Association Reviews
Beware Community Associations (HOAs), stay away from hiring this company: Pinnacle Community Association Managment. They were our worst nightmare. In the six months we hired them to manage our Association, they regularly paid our revolving bills late, they overpaid two vendors over $11,000. dollars: the water district and a camera surveillance installer. They never realized they were missing six additional boxes of Association records, then after 5 months the previous company simply dropped them off at their door. After five months of having our account, they were notified by the previous managment company that a bank account with almost $10,000. was still open and had not been moved over under Pinnacle Community Association Management.
Members/Owners would call to get their account balance and even after five months of having our account, they could not give the owner an answer. In some cases the owner had to keep calling to get their account statement sheets.
When asked to get bids for a project, they were regularly two times or more, higher than when I called for a bid.
When confronted with a discrepancy, they made up stories why it happened or why the bills didn't get paid on time, or why in six months they never got a Demand letter from any of the different Title companies when sales happened (about 16 of them during those six months), so of course what happened to the fees Pinnacle Community Association Managament was suppose to be collecting on behalf of the Association?