I searched for the brand and item and online and a paid google add with the actual brands image was used to direct me to their site with the exact colors and images as the brands. I purchased the product and received a product of very poor quality that is useless. When I requested to return the product they aplogized and said they whipped the wrong product but could only offer me a 20% refund.
eMail
Dear customer,
We are so sorry that our back office sent the wrong item to you.
We have consulted with the warehouse to figure out this issue.
Sorry for our items not meeting your expectations.
Because this is an international purchase, we do not provide shipping labels for the returning package .So sorry about it.
According to our policy, please return back the items which you have received if exchanged or refund in full. In order to solve this issue quickly, we advise you to keep it and then we will refund you 20% to your original payment method.Can you accept it?
We hope you can accept it and we are looking forward to hearing from you.
Once again, we apologize for not meeting your expectations.
Pikisale.com Reviews
I searched for the brand and item and online and a paid google add with the actual brands image was used to direct me to their site with the exact colors and images as the brands. I purchased the product and received a product of very poor quality that is useless. When I requested to return the product they aplogized and said they whipped the wrong product but could only offer me a 20% refund.
eMail
Dear customer,
We are so sorry that our back office sent the wrong item to you.
We have consulted with the warehouse to figure out this issue.
Sorry for our items not meeting your expectations.
Because this is an international purchase, we do not provide shipping labels for the returning package .So sorry about it.
According to our policy, please return back the items which you have received if exchanged or refund in full. In order to solve this issue quickly, we advise you to keep it and then we will refund you 20% to your original payment method.Can you accept it?
We hope you can accept it and we are looking forward to hearing from you.
Once again, we apologize for not meeting your expectations.
Best Regards
Sylvia