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PhoneStars.com


Country United States
State Alabama
Website https://phonestars.com/
Most Useful Comment
  • Jan 20, 2018

Phonestars.com awesome

Phonestars is an amazing company to work for. Karen is an amazing person. She has done nothing but help me. The girls that are complaining need to realize that the 20 hours that they want you to work(which isn't a lot) has to be talk time. They expect you to put 6 hours in a day, but sometimes only 3 of the hours are talk time. You need to keep track of that on the website. But still, even if you don't make the 20 hours talk time, they still work with you because you put in the 6 hours a day. Karen wants to help you succeed. There were some weeks that I didnt make the hours because I was in the hospital and another week my brother passed away. I kept in contact with Karen, and she has been nothing but wonderful. She works with you if you work with her. She wants you to succeed. But you have to do the work. I am grateful for her. I love this job. I have never had problems getting paid. You can keep track of your hours on their site. They also have reward points you get everytime you work. I have gotten 100 dollar visa cards and 25 dollar amazon cards. They have lots of things you can get. Have a good attitude, do the 6 hours 6 days a week, and it works. You can do more hours if you want and can make tons of money. It's your choice. Its like any other job. Show up(be at home) and do your hours. Karen is great. Don't listen to the others.

Mark as Useful [12 votes]

PhoneStars.com Reviews

Most Useful Comment
  • Jul 8, 2018

phonestars girls

If you have been a victim of this bumping down hold time scam that this company is running, we should find each other. Where there is a will there is a way.

This company is shameful!

Mark as Useful [12 votes]
  • Oct 25, 2019

phonestars girls

I was working for phonestars.com since July 2019 my hold times got longer and I was doing very well my checks started coming in at over 500-600 in a week when the hang ups started coming in driving my hold times down where my payouts would get lowered to the point my checks went down to 200-250 I tried reaching them on the phone and would get no answer then when my call hours which must be at least 30 a week went down to 29 they canceled my contract without any notification I went to sign in and it would not let me sign in for 3 days I called and left messages for Karen and got no return call no answer when I called another extension to see if there was something wrong with the site I was told the site was fine and I needed to contact Karen if I was having trouble signing in and still no answers so I sent email to the contact us on the web page again no answers given I find this to be so unprofessional as it says in the contract a weeks notice would be given yet I did not get one. No notice what so ever and still cannot get an answer from anyone as to why or if I was canceled.

  • Nov 12, 2019

True

I worked for phonestars when they only required you to work 10 hours a week. It was a good second job. Then they raised it to 20 hours and now 30 hours a week. That’s basically a full time job with no benefits and poor pay. They definitely call and sit in silence to lower your rate of pay. It’s all a scam to line their pockets. Plus the bitch Karen is completely rude and nasty. All of their operators should find another company to work for. They are the worst and should be audited for a class action law suit.

  • Dec 7, 2018

Ugh

I’d love to find you girls that have had the same issues as me.

Mark as Useful [3 votes]
  • Dec 19, 2018

hey!

For all the women speaking on the hold time scam, email me at [email protected]. I would love to do a podcast and acquire enough numbers to cause the company to do better.

Mark as Useful [4 votes]
  • Jun 24, 2018

The women (Karen and Marcy, for starters) that are running this operation (not to mention Dave) are really doing some unsavory things to the PSO's that are working HARD for this barely 25 cents a minute!! When a girl will have her hold time up to where they want it (10 and above), they will INTENTIONALLY call and hold JUST long enough (most times, sitting in silence) to bump your hold time down to under 10 minutes. This is because they pay based on your hold time!! SOOOO you could have 4 25 minute phone calls that put you up in the 11-15 hold time area but because they are shady (AF!), you will suddenly, yet randomly, start getting a bunch of 'silent callers'. They sit there with their mute button on til it's long enough to register as an actual call. You'll be thinking it's a caller and you'll say "hello? hellooo?!" and in a few seconds: CLICK. There goes your hold time.

If you work for this company, dont' take my word for it. Start watching. Once your hold time is up there, you'll start mysteriously getting an influx of silent callers.

This company is shady AF and I feel sorry for the girls that work here. This job is NOT an easy effing job and to rape them financially after they're already being emotionally raped (yes, this job is THAT), just says this company lacks integrity.

Stick with the companies that say "NO HOLD TIME".

You're welcome.

Mark as Useful [8 votes]
  • Feb 14, 2019

Correct

Your right. I also worked for the company, and have noticed that. I feel this company is Sham.

Mark as Useful [4 votes]
  • Jul 7, 2019

Employment

I used to work for this company and I can tell you right now, you are dead wrong. Hate to tell you, but you're just not a very good pso. I worked for them for a couple of years and my hold tile was CONSISTENTLY over 13 minutes . Out of 2 yrs, I fell below the top Pay only a handful of times and even then I still fell into the second highest paying slot. I worked 50 hours a week and made a 1350.00 paycheck 99% of the time

If you are not a good actor, be all means you need to be with a company that doesn't have old times....that being said, those companies do not pay well at all.

However, if you are a good pso, phonesrsrs is the best company to work for. You shouldnt blast a company on the internet just because you werent good at the job.

Mark as Useful [5 votes]
  • Feb 14, 2019

Second Thoughts

Whoever you are you're full of it. You probably are being told to write your ass kiss review. I worked for them too. I've been with another company in the past. And this one is a rip off. They tell girls you can earn a 1,000 or more a week put in the hours of talk time. Working 50 hours + a week, with talk time 10m for short calls, most calls average 15 mins or more is lame. If you are only making pennies. 300 Weekly ,sounds shifty. Plus all of those slient calls. Yeah something is fishy going on. Time to go elsewhere. ..

Mark as Useful [6 votes]
  • Mar 8, 2019

Yikes

Do you have any working numbers or email addresses for them ? I think k sections need to take down their postings.

  • Aug 16, 2019

curious

Hey so what was your pay like working for them?

  • Oct 25, 2019

Second Thoughts

Hi I have had the same issue and they canceled my contract without warning for basically calling them to ask what is going on and why my calls have gotten so low. I went one week at 29 hours when the basic is 30 and they pulled my number I cant log in or contact them for 4 days now they will not answer or return my call not notice when the contract says one week just nothing I hope I get my last check. I was having 20-45 min hold times and then a bunch of hang ups

can you tell me a better company to work for

  • Nov 10, 2019

Follow up?

I just got started with this company and experience the same things. I wanted to know what you decided in regards to working with the company. I am supposed to be doing 30 hours but if this is a scam then I wont waste my time, thank you.

  • Jan 19, 2020

Whatevwr

You are dead wrong. I wasn't told what to say....I wrote it based on my experience. Matter of fact.....after dealing with some crappy things that forced me not to have time to work....I begged to get a contract with phonestars again, because they are by far one of the best companies to work for with the best pay. I am currently working for them again and I make over 1000.00 weekly.

Mark as Useful [1 vote]
  • Jun 3, 2020

Currently A PhoneStar

I have noticed the “silent” calls messing with my hold time, karen is ABSOLUTELY no help but I don’t think she’s a bad person. I have made $1,000 in a week and i’m on track for $2000 this week, she did not lie about the pay. If you start getting those weird calls, video tape it and message them. I also hang up and log back in. I’ve learned how to play the “game” and get paid. I have proof of my income if anyone wants to see it. I hope this helps ladies and i’m sorry you didn’t make what you deserved!

Mark as Useful [1 vote]
  • Nov 21, 2018

I ❤️ phonestars

I've been with this company for 2 years. And I have never had a issue regarding lat payment or any of the team leaders to avoid me when I was in need of help. Last year I made 26,828.71, and 7,250 in Gift Cards while sitting on my rump on the couch, while caring for my husband and my ill mother... This year I've made 30k so far and climbing... Bought a brand NEW 2016 CAR, I support my household working for this company. Any girls let go, were done so for not following company rules. Your loss ladies. Stop the lies. Karla from ky

Mark as Useful [5 votes]
  • Dec 13, 2019

how can a 2016 car be new in the end of 2018 November lol

I sold cars they do have cars that are 2 yrs old and sold new seems to be a lot of pissed off people from his company on many sites and not a lot of new cars comments well only one lol.

  • Jul 8, 2018

this company sabotage's its girls

You won't get your hold time up, they have people specifically on payroll to call and hang up on you COUNTLESS TIMES, once you get your hold time up there. This is a SCANDALOUS company and until I see any TRUE AND GOOD reviews from customers AND/OR employees (besides the brown noser that commented) I will tell you all that this company is deplorable and fundamentally BANKRUPT! Treat their girls like dirt (see the secret site for the girls telling all!) and you will make VERY little with this company and be SPAMMED EVERY DAY ALL DAY TO SIGN IN AND WORK and as soon as you sign in, the hang up's begin. Once you're lucky enough (pure luck!) to get a long call, they'll get notified and you'll start getting the same hang up's back to back to back. Don't believe me? Try for yourself. Trash. Ya'll are trash, these women are working hard for their money and you are playing games behind the scenes. We have kids to feed.

PS...don't even THINK about emailing them ("email us if you have any problems") you'll never hear from them again and if you need them on the weekend, their voicemail does a lil dance with you that will frustrate you as much as the intentional hang-up's from mngment. Why not pay these girls good and help them be their best version so that you all can make more money off them. You have disposable girls so that people don't catch on to your game. The jig is up.

Mark as Useful [5 votes]
  • Oct 26, 2019

help PHONESTARS DID ME WRONG

I DIDNT EVEN GET A CALL JUST BLOCKED ON MY LOG IN FOR WORKING 29 INSTEAD OF 30 HOURS THEY WONT TAKE MY CALLS AND I AM NOT GETTING THE POINTS I WORKED HARD FOR AS WELL I HAVE LEFT SEVERAL MESSAGES AND CANT GET AN ANSWER ALSO HAVE HER LOOK AT HER CONTRACT IT REQUIRES ON WEEK NOTICE ON BOTH SIDES TO CANCEL THE CONTRACT I HAVE EMAILED CALLED FOR 4 DAYS NO ANSWER I NEED ANOTHER COMPANY TO WORK FOR BUT NOT SURE WHO IS GOOD I HAD MY HOLD TIMES UP TO 20-45 MINUTES AND HAD REGULARS WHO CALLED ME

  • Apr 25, 2019

Secret site?

I worked for Phonestars for 2 years. They treat their employees horribly. They use so many manipulation tactics, Karen especially.

Mark as Useful [4 votes]
  • Dec 7, 2018

Secret site?

I’d love to know the secret site. I’ve about had it with this company.

Mark as Useful [6 votes]
  • Aug 29, 2017

I had a friend who has been working for them for months now as a phone sex operator. I have known her to be so hardworking and religious in logging in and working the required minimum of 20 hours per week. Today, she just got a call that she got fired because according to Phonestars, she only worked 19 hours and 50 minutes last week. She always works a little bit over 20 hours and they would never listen. They just terminated her account right away. Now she can't even login to make a dispute or a plea.

Don't work for Phonestars at all!

Mark as Useful [5 votes]
Most Useful Comment
  • Jan 20, 2018

Phonestars.com awesome

Phonestars is an amazing company to work for. Karen is an amazing person. She has done nothing but help me. The girls that are complaining need to realize that the 20 hours that they want you to work(which isn't a lot) has to be talk time. They expect you to put 6 hours in a day, but sometimes only 3 of the hours are talk time. You need to keep track of that on the website. But still, even if you don't make the 20 hours talk time, they still work with you because you put in the 6 hours a day. Karen wants to help you succeed. There were some weeks that I didnt make the hours because I was in the hospital and another week my brother passed away. I kept in contact with Karen, and she has been nothing but wonderful. She works with you if you work with her. She wants you to succeed. But you have to do the work. I am grateful for her. I love this job. I have never had problems getting paid. You can keep track of your hours on their site. They also have reward points you get everytime you work. I have gotten 100 dollar visa cards and 25 dollar amazon cards. They have lots of things you can get. Have a good attitude, do the 6 hours 6 days a week, and it works. You can do more hours if you want and can make tons of money. It's your choice. Its like any other job. Show up(be at home) and do your hours. Karen is great. Don't listen to the others.

Mark as Useful [12 votes]
  • Jun 14, 2019

New

I literally just started like 3.5 hours ago lmao. So far I love it because I get a way better call volume than on independent listing sites like niteflirt or pillow-whisper, but I have had quite a few hang ups. The weird thing though was that after I had my first call, I got 3 hang ups in a row and my hold time kept going up (not down, huh?). It took about 5 more real calls before I even realized that on the dashboard there are blue and green bars making a sort of bar graph of hold times, and that the blue were the real ones and the green ones I am not getting credit for. The other weird thing is that it was like 30 seconds from hearing the tag until the hang up click, but almost all of the little green bars say 2-just under 4 minutes.

They have literally no manual. I did ask if it was a no taboo line, which companies like SinCats and a billion others advertise. I don't know exactly what is off limits, though. I also have cammed and I sell clips. Some platforms do allow things, like talking about pee play as long as its not consumed, and others barr it entirely. I'm just trying my best to redirect or word things appropriately so I can get the money from the call without messing up and being terminated my first day. This is my first phone sex job like this one, so maybe its on me that I don't understand my dashboard. I do know what a hold time is, that's a given, but I don't know what efficiency is or understand my rating... somehow its 137.55 and my rank is 13? I suppose that's just for who's on now?

They aren't in on the weekends they state (also, its now a 30 hour minimum, I see some talking about 20 hours). If anyone sees this and can help me understand my dashboard (particularly, efficiency, I don't understand what that means in terms of phone sex lol. It's not like I can be much more efficient than sitting at my phone and answering the calls that come in? And, what the pay scale? I was told so briefly and I was expecting it to be clearly written somewhere.

Overall, though, so far I'm sold. I like it. I put 3 stars only to make it a neutral review because I can't find anywhere else to ask and don't have much business rating at this point in time

Mark as Useful [4 votes]
  • Jul 9, 2019

Efficiency

Has anyone explained it to you yet?

  • Nov 10, 2019

Follow up?

I just got started with this company and experience the same things. I wanted to know what you decided in regards to working with the company. I am supposed to be doing 30 hours but if this is a scam then I wont waste my time, thank you.

  • Sep 17, 2019

New hire as well

I just posted about getting hired today as well (September 2019). I’m sold too. They explained everything in detail but the efficiency is probably just your average callers and call time over a months time or weeks time idk how they will determine but probably weekly since the pay is weekly.

Mark as Useful [1 vote]
  • May 30, 2019

Shady from the start

The application on the website already wants your DOB and SSN right away before you've even interviewed or spoken with anyone??? NOT GOOD. That's a good way for identity theft to start, especially on a phone porn site. These wonderful reviews on here are obviously fake, like every other site does to pump up their reputation. I was going to sign on here, but not giving my SSN or DOB immediately on an application. No way.

Mark as Useful [4 votes]
  • Aug 18, 2020

StarPlayer

I agree with you that's why I didn't finish it either

  • May 29, 2017

I WORK FOR THIS COMPANY FOR NINE DAYS AND I WAS INFORMED BY MONICA THAT THEY WILL PAY ME ADDITIONAL $450 FOR WORKING FULL TIME AND KEEPING MY OBLICATION TO WORK 8 HOURS A DAY 6 DAYS A WEEK. I TOLD HER I WOULD WORK MONDAY THROUGH SATURDAY kAND OFF ON SUNDAY. KAREN TOLD ME THAT SHE WOULD SEND ME MY FIRST CHECK AND MY NEXT CHECK WOULD GO TO MY ACCOUNT. I STARTED ON MAY 15TH AND NOW ITS MAY 28TH I HAVE NOT RECIEVED ANY MONEY FROM THIS COMPANY. i HAVRE CHECKED MY P.O. BOX AND MY ACCOUNT AND I HAVE NOT RECIEVED ANYTHING. i CALLED MONICA AND KAREN 3XS AND NO ONE HAS RETURNED MY CALL.

Mark as Useful [4 votes]
  • Jan 8, 2019

I gave them my ss number, photo of license and other identifiable info for work and have not received a call

From reading comments and my own I am thinking this is more to do with identify theft than any else

Mark as Useful [3 votes]
  • Mar 8, 2019

They are hard to get in contact with

Can’t seem to find a working number. The 800 number is just a voicemail box. Can someone please post an email and phone number that works so I can get in contact they sent a W9 but can’t have direct contact? Weird asf. Unfortunately so do I . Did you get any info back regarding employment?

Mark as Useful [1 vote]
  • Mar 9, 2019

Have you heard

Have you heard anything back ?

Mark as Useful [1 vote]
  • Jun 22, 2018

Phonestars

Sounds like the exact company Brownwood use to run back in 2002. Bitchy supervisors for little pay

Mark as Useful [3 votes]
  • Jun 3, 2018

This company hires people left and right - never pays them. Gives false promises of maing huge and big money also. This company needs to be shut down asap

Mark as Useful [3 votes]
  • Jan 1, 2020

The Real Deal

I have worked for PhoneStars for about 6 years now. When I first started, it was A.O.S. ( American Operator Services) the required log in time was only 10 hours and they CONSTANTLY had bonuses. Back then it was called Flash Cash, which was 2 hours for $20 to $30. They upped the bonuses to 4 hours for $40 to $50. This was in addition to your pay per minute rate and you had to fulfill your weekly commitment of 10 hours a week on top of completing the bonus hours. They also had Midnight Madness which placed you on a list to be available from 12 am (pst) to 7 am (pst) and paid you $30 for 2 hours (I think). It was so easy to be a top agent ( 10 min hold time or more) with only a 10-hour weekly commitment. It was easy to make a lot of money with all the bonuses. They changed things though. They upped the weekly commitment to 20 hours a week and got rid of the flash cash bonuses. They only offered the Midnight Madness and it was now 4 hours for $60. Again, in order to get the bonus money, you had to fulfill your weekly commitment of 20 hours on top of the bonus hours. Now, here is when I noticed the change. They changed their platform and name to PhoneStars. It was about the same time as Tele-pay USA went down. I personally think they bought their numbers because I recognized a couple of callers voices that use to call me on Tele-Pay USA's phone lines when I worked for them, but this is only my opinion. When the new platform was in place, they incorporated the Reward system where you could get points based on your minutes, 1 min = 1 point.. At times they would advertize 5x minutes or 10x minutes when it would get busy. The calls started to suck. It became harder to get a good hold time. The hang ups started, just like when I was with Tele-Pay USA. I thought that part of the problem may be in advertizing "Get the first minute free" or something similar. It also could be linked to a commercial that would hit and a bunch of callers would call in at once. I have worked for a company years ago that had issues like that, again, I am speculating. It was weird how the change happened when they changed platforms, which I am assuming is a new client. The "supervisor" back then was Gary, then it switched to Karen. When Karen took over, she is all about business and making money. I really feel like they are the owners and they are all about their money! It's all work, work work now! Now they have upped the hours to 30 a week. That is alot of hours if you are on the list for Midnight Madness. To get the bonuses, you have to work about 50 to 60 hours a week. It is so easy to get burned out working that much!! When you get burned out, the callers can hear it and you get more hang ups! IT IS FRUSTRATING! Sometimes you are on fire, alot of times it's touch and go. Sundays seem to be the day where there are alot of hang ups. I have wondered if they were sabatoging averages on that day with the back to back hang ups honestly, or it could be that so many girls are logged in trying to get their time crammed in at the last minute and the callers are looking for a specific girl. I am not sure but yeah, it's weird and I have wondered what is going on. The bottom line is, you can make money at this job! If you couldn't then I would not still be working here. I have received $1000.00 a week only about 5 times in 6 years. Most of the time, with the bonus hours, I average between $600-$800 a week. Without the bonus hours, $300-$500 a week. Now that is the real deal about PhoneStars!

Mark as Useful [2 votes]
  • Nov 12, 2019

class action lawsuit

This company should be investigated for a class action lawsuit. I’m sure they are sabotaging calls to lowers your rate of pay. That’s why they do “line checks” it’s a complete joke. Those 5 star ratings and good replies are from someone in the company lol. There are better PSO companies with better pay and honest management. Anyone login in working 20 + hours a week is just making pennies and wasting their time.

Mark as Useful [1 vote]
  • Jul 22, 2019

Work

I have worked for this company off and on for a few years ...I have NEVER had issues with hold times. I make between 900 and 1400 A WEEK....that is nothing to sneeze at. If you cant get your hold times up...its because you arent very good at gift of gab. Karen is amazing and works hard to keep Pso's happy.

Quit knocking a company just because you cant do the job.

Mark as Useful [1 vote]
  • Sep 20, 2019

Off & On?

You are banking that much & don't have the problems the rest of us do ...Yet, You ONLY WORK IT OFF & ON??? SURE!!! WE ARE ALL STUPID ENOUGH TO BELIEVE YOU...NOT!!!

  • Nov 1, 2019

Thumbs Down

How much bonus do you receive for posting such garbage?

  • Mar 22, 2023

I worked for this company in 2019. Then I applied this year (2023) and I was offered a job again but I declined. Here's why:

I wish I would've recorded the "interview" with Candace Sinclaire. (I DO NOT think that is her real name. She uses a fake name.) I agree with the other reviews, I'm sure they use your personal information for other things unrelated to the job and that's scary to think about.

During the 15 minute phone interview, I was bubbly, upbeat, and professional. I work in Corporate America and my goal was to make more money to pay for school. So, I was expecting a professional interview.

Each question that "Candace" asked, I responded positively and with the mission in mind (which is to keep callers on the phone). Every answer that I gave, Candace said the exact opposite in the most condescending tone. I maintained upbeat because as a PSO you have to not seemed disturbed by the things people say during calls.

For example, she asked "What has your PSO experience been like?" I said something like, "Previously, I've enjoyed playing submissive roles because I've been really successful with keeping callers on the phone for 30 minutes to an hour. But I'm open to playing different personas." She responded "Anytime someone says they enjoyed being submissive it just means that they aren't confident and need to do more." That was her being "nice".

Everything after that was mean, rude, condescending to the point that I really thought she was just teasing me to see how calm and "lovely" I would stay. Then she said that I had a really nice voice and I needed to complete the w9 within 24 hours. The interview was on a Monday morning. (Any job that rushes an immediate 24 hour response during the interview is NEVER good.) After the interview she called and emailed from another email ([email protected]) to rush me to complete the paperwork so that I could start to "make money quickly". The same day. She made it seem like an emergency. She then called the next morning, Tuesday morning. Same thing "hurry up". I didn't answer because I was busy. I emailed saying I would complete the paperwork by Tuesday afternoon. About 30 hours after I had interviewed. Literally the next day.

They sent a text saying they're going to assume I'm not interested and remove me from the roster because I didn't complete the w9 in 24 hours.

Now, when I worked for the company previously, 98% of my calls were men who talked about their fantasies as a pedophile and incest with their daughters and infants. PSOs were told to keep callers on the phone no matter what and listen to their pedophile stories about infants. SICKENING!

I NEVER want to hear any of that again. Other companies may allow PSOs to set boundaries and not be reprimanded for not wanting to listen to all of those subjects.

  • Jul 5, 2020

Former worker

I worked for phone stars as an employee!!

I can verify that they do use 2 men and possibly more to call and hang up to lower call times.

#1 this is normally for people not reaching 30 hrs of phone time.

#2 The callers are charged based on which selection they choose to talk on. For example-

If a caller wants to talk to a milf its $1.99 per minute and if they want to talk to a bearly legal it costs the customer $3.99 per minute. They also charge a connection fee as high as $17.99 for some selections.

I say this to tell you that if you get an average call time of 13 minutes and get the .55 a minute and make $800 that week you can bet the company made around $4000 off of your calls.

I'll give you a little secret. Tell your callers your hot box name and tell them to get back in touch on there its a guaranteed way to keep your customers. Don't let the hang ups get you up set just log out and wait a few minutes.

Tips-

Don't work on Mondays. The reason is Monday is there busiest day and there will be an extremely high number of hangup. This is an honest review. Ill leave you with this. YES you can make $500-$1500 a week but you will have to put in 40-60 hrs and YES the company is a little shady but once you have a proven track record with getting longer calls the hangup will stop. Last thing your hot box needs to be sexy and hot but just enough to make the customer want to connect.

  • Jul 1, 2020

Dropped calls true story

The "dropped" calls complaints are legit. I was at .55 a minute and making about $200 a day my first 2 days them bam, one hang up call after the next. 30+ minute hold time down to 9 minutes. If your call is going too good/long, they will drop your call. With that being said, there is still money to be made.

  • Jun 16, 2020

PhoneStars...pros and cons

I worked for PhoneStars for about two months. I had never done this type of work before and they don’t provide training, but they did give me an opportunity...in fact they gave me two chances thanks to Karen. PhoneStars was easy for me to find online and it was easy to call to sign up. First, I would say it is important to come into this with an open mind and no inhibitions. If you are not familiar with different types of fetishes and role play, do the research before trying this job. I did not so I got off to a very slow start and low pay. Once I learned the ropes I was able to get my hold times up...I actually made it to .55/min, but I was usually at .40/min, $24.00 an hour. I also earned $250 in Visa gift cards..2 $100 gift cards and 1 $50 gift card and a $20 Amazon card. There were times when I experienced hang ups after the time clock started, but if I had 2 in a row, I learned to hang up and wait about 15 minutes then log back in. I had no problem talking with the “perverts” because I viewed it all as fantasy and role play.

My 3 biggest Issues. There is no training or mentoring and it is difficult to get in touch with staff members. I think it would be beneficial for them to hire a couple of trainers and troubleshooters who would be available to PSOs. Two, PSOs should be allowed to have regulars. It seemed as though the top 2 or 3 agents must have been allowed to have regulars because the ratings they had were always extremely high which means their hold times were high. I have no proof of this of course. It was frustrating when I built a relationship with customers got them to stay on the line the full time allowed...about 45 min and they could not get back in touch with me even if they called right back. I don’t understand the time limits...if the client wants to talk to me for 3 hours then why aren’t they allowed to press some button and extend. Some of these callers are regulars so why can’t they have a vip package and talk as long as they want...more money for the company and more money for me. I feel the cutoff time has something to do with wanting to cap the hold times. Lastly and most importantly for me is the amount of time required. If this is your full time job then working 30 hours is more than reasonable, but for me I was looking for a part time job and the time requirements were too much. I am dedicated and committed to whatever I do so the constant requests to log-in when I was not able or didn’t want to work was stressful. I don’t have any company to compare PhoneStars to since I never did this before so to me this company was pretty good. If they ever drop the required hours down....I would work for them again. Making $400 to $600 a week working 20 hours....more if I worked more hours would definitely work for me. Meanwhile if any PSOs on here know of a company that allows part time..20 hours or so a week...no personal info or photos and increasing pay based on increased hold times...please let me know via this platform or my email.

  • Jan 17, 2020

Unprofessional

They are extremely hard to even work for. The people they have contacting you are liars. Tried to tell me that she is calling me & leaving messages. My phone shows no missed calls from your company. Very rude and unprofessional. Then after I reject the job because it’s bullcrap they send an email stating they don’t have openings in my city. Lol. You are such a liar. I rejected you first.

  • Dec 9, 2019

Between the unfair practices & breeches of contract,

Its hardly a mystery how this site became a haven for pedophiles.

If you're going to subject your employees to that filth the absolute least you can is pay them the agreed upon rate-

But somehow even that is an issue.

Get it together & enforce your own damn policies & stipulations!

  • Nov 25, 2019

Hello

I like phonestars. I don't think it a bad company. 4 I am look for other pso who want to chat about the industry. Email me at: [email protected].

  • Nov 14, 2019

Manipulated Hold Times

You're told you can earn 0.40 cents per minute but this is not possible as hold times are manipulated. You can bust ass and will only earn 0.18 cents per minute. They will tell you how other PSO's within their company are earning $600+ per week, but again, a lie. There are other companies that start at 0.25 per minute with no hold times or manipulation. Do your research before working for this company's peanuts. Not worth it.

P.S. the positive reviews are from Karen. She is a sneaky one.

  • Nov 1, 2019

Fare Warning

I have been doing PSO jobs for more then 8 years and counting, this review is for Phonestars and my thoughts about it. Personal experience for the time I was there.

PRO: Can't find one give!

CONS: This may get back lass, but it’s the Ugly Truth about Phonestars.com! A man will come on and call (scammer), call you every name under the sun, and tell you to "off yourself" or he is going to "off you by choking" you. Trust me he will call, use different names each time but always a rude a**hole every time. The company will not do anything about it. The hold time is just completely stupid and should not even be apart of it. Did you know the callers are paying $1.99 to call to talk with the talkers(you) and yet you only make $0.23 per minute. How in the world is anyone making $1k+ weekly with this place? You have hang ups more then you think. They actually take the call minutes under 5 minutes and not even pay you for them. When filling out the form to get paid, it states they have the right to withdrawn the earned money straight back from your bank account. You have to be logged in for 30hrs per week out of that they suggest 20 hours of talking time. Though, they try to push you to do 40+ hours of log in time. Each call is monitored if they hear something personal from you they hang the call up. I have read many reviews and done some research. This place is in California yet when they call to interview you the number comes from a Texas location. All positive upbeat review are from Fiverr people, you can pay anyone to write a fake believable review for anything, if you pay them too.

Advice: There are plenty of other PSO jobs online, if you are smart then you would avoid this place by all means. Talk to me is very popular 30you/70them , Niteflirt 70you/30 them pay, you have to pay to receive calls Or even be on the first few pages, and sincats 50/50 pay, not much traffic.

  • May 18, 2019

Great

Phone stars is a great way to make money from home ..I'm super content working here

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