Took my working phone to Phonemedics to have cracked glass replaced , when got it back , volume control did not work , forward camera did not work and all screens tinted green . Was told to bring back 1 week later to repair, one week later parts still not there . was told to come in following monday and they will fix . when picked up neither camera worked and microphone did not work. told o come back the following week to get reconditioned phone . picked up and microphone did not work . told to come back that next saturday for replacement phone - didnt show up. I have been paying for a phone that cannot be used for 7 weeks and I was told another replacement wont be in for another 2 weeks. I am being ignored and have less than what I originally brought in . each time they tried to fix it , they broke something else. and I still must pay my phone bill although I dont have a working phone.This copany should have its business license revoked.
This company still has my phone and no one has called me to let me know what is going on. I dropped my phone off to be repaired on Thursday and I was told it would be fixed same day and never got a call or was informed on what was going on. Called next day to only find out nothing had been done. So I came by the store big waste of time their no one had any clue what was going on with my phone or when it would be fixed. However I was told that because the person who had originally wrote the order was off for the next 2 days nothing really had been done to fix my phone. Called Sat and spoke with someone and I was told that the person who was repairing it put on a defective bad part and they replaced the bad part that one of his co workers put on. Great way to throw your fellow co worker under the bus. What a great company to work for. I was told I would receive a call that day letting me know that my phone was fixed and I could come pick it up. No call nothing. Don't do business with this company they don't follow through and throw their coworkers under the bus. I still don't have by phone fixed. Same day now turns into 5 days. They don't care about their customers at all. I would still like my phone fixed and it is not my problem that you put a defective part on my phone when someone from your company tried to fix it. It is not my problem that the person working on it had the next 2 days off and the phone is not fixed. I just want my phone fixed and how same day service turned into 5 days is just very dissapointing. All I want is my phone fixed an someone to follow trough and mean way they say and do what they say.
Phone Medic Reviews
Took my working phone to Phonemedics to have cracked glass replaced , when got it back , volume control did not work , forward camera did not work and all screens tinted green . Was told to bring back 1 week later to repair, one week later parts still not there . was told to come in following monday and they will fix . when picked up neither camera worked and microphone did not work. told o come back the following week to get reconditioned phone . picked up and microphone did not work . told to come back that next saturday for replacement phone - didnt show up. I have been paying for a phone that cannot be used for 7 weeks and I was told another replacement wont be in for another 2 weeks. I am being ignored and have less than what I originally brought in . each time they tried to fix it , they broke something else. and I still must pay my phone bill although I dont have a working phone.This copany should have its business license revoked.
This company still has my phone and no one has called me to let me know what is going on. I dropped my phone off to be repaired on Thursday and I was told it would be fixed same day and never got a call or was informed on what was going on. Called next day to only find out nothing had been done. So I came by the store big waste of time their no one had any clue what was going on with my phone or when it would be fixed. However I was told that because the person who had originally wrote the order was off for the next 2 days nothing really had been done to fix my phone. Called Sat and spoke with someone and I was told that the person who was repairing it put on a defective bad part and they replaced the bad part that one of his co workers put on. Great way to throw your fellow co worker under the bus. What a great company to work for. I was told I would receive a call that day letting me know that my phone was fixed and I could come pick it up. No call nothing. Don't do business with this company they don't follow through and throw their coworkers under the bus. I still don't have by phone fixed. Same day now turns into 5 days. They don't care about their customers at all. I would still like my phone fixed and it is not my problem that you put a defective part on my phone when someone from your company tried to fix it. It is not my problem that the person working on it had the next 2 days off and the phone is not fixed. I just want my phone fixed and how same day service turned into 5 days is just very dissapointing. All I want is my phone fixed an someone to follow trough and mean way they say and do what they say.