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report scam| Country | United States |
| State | Indiana |
| City | Indianapolis |
| Address | P.O. Box 361450 |
| Phone | (855) 342-6567 |
| Website | https://www.phoenixfinancialsvcs.com |
Trying to collect 790.00 for an outstanding bill from physician services. From 2014. I haven't been to any Dr. Other than my regular Dr. also have insurance so its impossible for me to have an outstanding bill . Initially I was very upset but got to thinking, I need to look this place up, ive NEVER HEARD of any place SELLING a debt. RIDICULOUS. Once I started investigating I found out they were fraudulent.
........need to know what to do now....???
I received a collection notice for an unpaid hospital bill from nearly six years ago. Apparently, this info was sold to them from Pendrick Capital Partners, LLC. I emailed Phoenix to contest the collection because I am not aware of outstanding medical bills. The amount owed is $269 to Virginia Emergency Physicians, LLC, the company that supplies contract ER doctors to hospitals. I am familiar with them and have paid bills to them in the past. I received a reply with a simple statement showing my personal information and an amount owed. The statement wasn't a bill from Virginia Emergency Physicians and did not have any letterhead or company information with it --- it could've easily have been typed and printed out by anyone! I called the hospital where I would've gone, and they had no record of an ER visit for me, only some outpatient lab work and regular visits to my doctor. I was told to call Billing, and they could not verify the information. I was unable to locate a number for Virginia Emergency Physicians that WAS NOT at a hospital, so I haven't been able to talk to them. My credit report shows no collection activity or outstanding bills from Virginia Emergency Physicians. I have had other bills from them since 2011, and never an outstanding debt owed. I question the fact that this has come nearly 6 years since the "supposed" date of service, and I believe this is fraudulent collections activity, particularly since they did not produce an actual bill and the hospital medical records department shows nothing for this date of service.
I also received a bill but it was COMMONWEALTH FINANCIAL SYSTEMS, INC. The date of service was 07/03/2012, who remembers if their kid went to the hopistal 6 years ago! I have never seen anything on my credit report and I asked for some proof of a bill. Neither parties, CEP of Loudoun (Virginia Emergency Room) and Pendrick Capitall Partners can produce a bill. The customer service help that I received was pretty good. They are mailing me out something but not sure what it will be. I'm about to call my insurance company to see if they have had this problem before...
I have been harassed by this in one way shape or form for the last two years. It began around the middle to end of 2015. It started with one company and then to another in an attempt to collect what they claim is a delinqent bill in the amount of $324.
I called the number on a letter I received and ws told it originated with another company and was given the number. When I called the number that I was given the representative told me that I was not found in their system and to call the previous company. So I called the other company again informing them that I called the number they gave me and was told I was not in the system. Then magically the representative told me that she was not supposed to say this but the bill was from an ER visit to a hospital in Savannah, GA. I have never been to Savannah, GA much less lived there.
She gave me a Georgia address and asked me if that was mine. It was not. I went to the three credit bureaus and submitted a fraud report. The offending spot was removed for all of six months. There was peace.
Now here it is again August 2017 I receive a letter in the mail about this same bill. When I called the number on the letter the man on the other end told me that this was a doctor bill and that the call would be recorded. He said that my insurance, Super Medical something paid their part and that $324 was my responsibility. I told this person that I never had that kind of insurance if in fact it was a legitimate company. He stuck out it was mine. My response was I will not pay it and he threatened to put it on my credit.
I then called the hospital who told me I have a 0 (zero) balance for them and that they have had several persons to call them with this same problem which precipitated in them researching this matter online. They found nothing on legitimate on this company and she agreed with me that it is a SCAM.
I am tired of going through this with these crooks. Can't something be done about them? Don't folk have anything better to do than to try to scam people out of their money?
This company made an settlement offer of total Hospital Bill to me which was Met. They then send the remaining balance Over to there PARTNERING Co. To collect remainder of balance . Send default and collection notices to Credit Co. Hurting credit report .
They bought this debt from another company after I asked for proof of debt from the first. They have ignored my request for proof from them and all phone calls, letters and emails. They reported the $450 erroneous debt to the credit bureaus dropping my score from excellent to barely good and refuse to correct it despite reciept proof the bill in question was paid timely.
They know who you are till you pay them off and they promise a zero balance letter...4 to 6 months has passed by with no zero balance letter emailed or mailed to me. Very RUDE customer service and I hope that they call me to resolve another "medical bill" that is completely insane!!! I will NEVER negotiate with these people EVER AGAIN! Sarah Leech is the person that I spoke to and her attitude is just like her last name, nothing but a leech for people's money just to benefit herself...people like us that resolve issues with them should be treated better than that, honestly! Cheryl Endruschat
I called the number on the letter (855-342-6567), "Addie Rice" responded - had ALL my personal information, and when I inquired as to what (and WHO) I owed money, she indicated: " For medical services provided by "Emer Svc of Oklahoma" - which didn't sound legit & was a rather 'generic' name! I asked 'where this service was performed', and she responded: "In Moore" - which is how persons from Oklahoma refer to the town, as it is familiar to them,....NOT by someone from Indianapolis!
This led me to believe that she was somewhere IN the state of Oklahoma! I explained that I had no recolection of using such services, and she confirmed my name, last 4 of my SSN, and said that it was from 2014! I couldn't believe my ears: "2014?" She afirmed and I told her I'd get a money order and wondered if the 'discounted payment' would still apply - to which she indicated that, "Yes, but you'll have to call me back with the money order serial number." I asked what number to call, and she said the above (general) number - and I wondered HOW was the call going to get to her specifically....?
She assured me it would and I told her I'd be calling her back with the information as soon as I'd gotten the money order,.....
Phoenix Financial Services requested payment for Pendrick Capital Partners. We have never done business with either. When I called PFS, they asked me to verify the name on the letter, which I didnt.
I refused sharing information. The request was for $151.96 with a discount offered if payed right away. (false collections letter.)
Self explained!! I can't believe someone would stoop so low to take advantage of sick people then mess up their credit!! THe very idea!! Some things in this world have no COUTHE!!
Add the accent and you can figure it out. To all people that have been taken by these whatever I hope you get just do. UGH!! The O'Jays was right! Just be careful out there and always check to see if it's real!
My granddaughter is being a victim From South G ergia Mecical Center Of Valdosta, GA sending this bill to this collection agency Pendrick Capital Partner LLC which is a scam to get money from a billed that my insurance has paid. emergency room
SAME AS ABOVE
In October, 2017 I received a collection notice for medical bills allegedly incurred in May, 2015, in a town where we do see any medical professionals. We called them and requested a copy of the invoices but have not received them. A second notice has now been recieved and I have again requested a copy of he invoices but none have been received.
I have health insurance and have never received any late notices from the medical facility in question. Until confirmation of these unpaid bills is received, I will not be sending any money to Phoenix Financial.
Phoenix Financial sent called me about a medical bill collection. I asked them to email me because I don't do anything over the phone. The invoice they sent me was for a hospital I've never been to. I thought it was odd when the first thing they did was offer to settle.
I received a letter in the mail from Phoenix financial services, on 4/13/2018, stating I owed for a bill that was already cleared. I had gone to the hospital in 9/2016 due to CO2 poisoning from work as had many others. The hospital had a hard time receiving workmans comp through my employer for myself and many others. After awhile of them repeatedly trying to contact my now ex-employer it went to collections against me. I had gone to the financial assistance office at the hospital I received the treatment to set up payment plans through them and she had shown me records of the numerous times they tried to contact my ex-employer. Instead of setting up a payment plan she had me apply for financial assistance to get my bill either reduced or cleared and if it was reduced we could set up a payment plan from there, but that I would get a letter in the mail letting me know. On 2/23/2018 I got the letter from the hospital saying I was 100% approved and that I no longer owed them a debt.
So I received this letter from Phoenix Financial Services and called to let them know that the debt no longer existed and had been cleared by the hospital. The lady who answered my call right from the start was rude. I stated that I have a letter from the hospital saying the debt was cleared and she kept interrupting me saying "no ma'am! no ma'am!" and wouldn't let me finish speaking. Then I tried stating the fact again that it was cleared and she interuppted and asked "cleared by who?" And I told her through the financial assistance office through the hospital I was treated at. She went on to say "Nuh-uh the financial assitance can't clear no debt for the doctor, the doctor don't take no charity." Her exact words right there.
I once again tried to explain it was through the hospital I had been to and what they seeking from me was the exact amount that was approved through them. But I couldnt even finish that sentence before she again interuppted me with "That's up to you to prove and you can fax us the information." So I tried to tell her how the financial assistant I had spoken to had told me not to give any information to a debt collector and to have them call her and she would provide anything they needed, but again I was interuppted with "Do you want the fax number or not? Do you want the fax number or not? This is gonna go on your credit report." I knew I wasn't going to get across to her as she wouldn't let finish speaking not one full statement for the entire conversation. I was lucky to get a sentence in. So I hung up. I left a message at the financial assistance office in the hospital and am awaiting a call back to find out if this is legitimate. I found this company to be very unprofessional. I worked as a customer service rep before and everything I was trained to do was not once applied in this phone call. There was no listening to me to sort out the issue, there was no attempt to de-escalate the call on her part and instead she escalated it, she said I had to prove I didn't owe a debt w/o even attempting to prove I did owe it. I'm not going to just send out my information as proof without proof from their end that it's legitimate. It was the most unprofessional call I've ever had with a company.
I keep receiving random phone calls on my cell phone daily from various phone numbers from various area codes I do not recognize. When I inadvertently answer (because I typically do not answer unknown numbered phone calls for just this annoying reason), I am always asked to provide my personal information (verify my address, phone, social security, etc.) before they will supposedly in turn inform me why they are calling me. However, I do not consider the inquiries as verification if PF is asking me to provide ALL of my personal information. The representative is usually male and extremely rude. When I state that I am not providing my personal information without knowing why Phoenix Financial is contacting me, the representative usually responds with something similar to, "...well don't give me the information and you will be hearing from a credit agency soon..." or "...this matter will be on your credit very soon...". The reason that I am certain this is a scam is because I have had the same credit card for the past 20+ years and when PF calls me, they are using my maiden name which I have not used on any documents regarding my personal finances for more than 15 years. I have purchased a home, vehicle and various other large items in the past 15-20 years and paid for them all in full with no financial problems resulting from any of them. I did have a tax problem which I resolved completely with the IRS in 2007 (and have documentation to prove it) but other than what I have listed, I have no financial debt or issues that the vendor/company could not call me directly to inquire in a more professional manner. I urge anyone receiving phone calls from unknown numbers with inquiries and responses such as these to simply hang up without even allowing them to annoy you further. I am submitting this report to document the harassment.
This company states that I owe a bill that I clearly don't have I've cleared all of my doctor bills off my credit then all of sudden this one appears not paying it's a scam
This place is a washed up new age chop shop,i get calls daily from desperate rookie brokers beggging and pushing to open accounts and buy stock.i have repeatedly asked to be put on the dnc lis.and i still get calls.THIS PLACE IS A STRAIGHT UP CHOP SHOP! BUYER BEWARE! DO NOT DEAL WITH THEM.THEY WILL CHURN YOUR ACCOUNT TO GENERATE COMMISIONS.THEY WILL FORCE YOU TO BUY INTO THERE PRIVATE PLACEMENTS.THIS IS THE FORMER BLACK WALL.GOOGLE THEM AND THAT WILL UNVEAL THS COMPANIES TRUE COLORS,THEY CHANGED THERE NAME TO PHOENIX FINANCIAL BUT THEY ARE THE SAME BLACK WALL FINANCIAL WITH MASSIAVE ARBITRATIONS AGAINST THEM.
Rep contacted me regarding a past due bill for a hospital visit. Had me cell phone number, last four of my s.s. #. Wanted to settle debt for 1/2 the amount if I payed immediatly. Said I would have to look into this, as my wife works in admin at the same health care facility. Called them back and the rep. Jeff was rude and hung up on me when I said I wanted to dispute the charges. He hung up on me so I called back 4 times and they said he was gone for the day. This has scam written all over it.
I have been harassed by this in one way shape or form for the last two years. It began around the middle to end of 2015. It started with one company and then to another in an attempt to collect what they claim is a delinqent bill in the amount of $324.
I called the number on a letter I received and ws told it originated with another company and was given the number. When I called the number that I was given the representative told me that I was not found in their system and to call the previous company. So I called the other company again informing them that I called the number they gave me and was told I was not in the system. Then magically the representative told me that she was not supposed to say this but the bill was from an ER visit to a hospital in Savannah, GA. I have never been to Savannah, GA much less lived there.
She gave me a Georgia address and asked me if that was mine. It was not. I went to the three credit bureaus and submitted a fraud report. The offending spot was removed for all of six months. There was peace.
Now here it is again August 2017 I receive a letter in the mail about this same bill. When I called the number on the letter the man on the other end told me that this was a doctor bill and that the call would be recorded. He said that my insurance, Super Medical something paid their part and that $324 was my responsibility. I told this person that I never had that kind of insurance if in fact it was a legitimate company. He stuck out it was mine. My response was I will not pay it and he threatened to put it on my credit.
I then called the hospital who told me I have a 0 (zero) balance for them and that they have had several persons to call them with this same problem which precipitated in them researching this matter online. They found nothing on legitimate on this company and she agreed with me that it is a SCAM.
I am tired of going through this with these crooks. Can't something be done about them? Don't folk have anything better to do than to try to scam people out of their money?