This company is trying to make me pay for mortgage for june. I did pay them and faxed proof this is the third time they have did this to me and later sent a letter of apology only this time they are persistent. I have given proof. I am on a fixed income and a retired senior. I feel that they are trying to bushwack me. I just want help. Stop them from harrassing me Doing my own footwork i found out that they had a suit filed against them in the court of N.J. they other people have had the same problems. I paid with a cashier's check. I checked with my bank to see if they were paid. I found out and was given a print out showing that they were paid the money. Please help me. They are stressing me out . This whole thing is stressing me out. I have been getting letters from them. This has been going on since july. Waiting to hear from you.
I paid of the loan me and my husband had with PHH on January 2016 with the funds from my husband's life insurance policy. I contacted PHH reguading the escrow account that was tied to the account and they stated that they would send a check right out with the funds that were left, just of 700.00.
In February I get the check and it was in both my and my late husband's name. Which by this point his accounts have been closed and we did not have a joint account together. I called PHH about the check and that I could not cash the check as it was in both of our names. They requested yet another death certificate and a letter stating that I needed the check just in my name. I mailed the requested informating certified, like my husband did our payments as they had a tendency to lose our payments.
Four weeks have gone by and I called them again reguarding the escrow account. They stated that they have not recieved the information, I stated, yes you did, it was recieved on March 8, 2016 as I have the return reciept signed and dated. They asked me to fax the letter and deathcertificate to their special loan office. I faxed the information and waited till monday to call them. They stated that they recieved the information and I will get a check in 7 to 10 days.
I got the check, guess what? It is still in both of our names. I called back to PHH escrow department and spoke to a supervisor Joseinego who stated that I need to call back on Thursday to let him have time to investicate the matter. I know 700.00 is not much money to most people, but I am 80 years old and that money could help me pay off his debts and funeral expense.
So I am doing my part. Warning people to stay away from this company. Far far away.
PHH Mortgage Reviews
This company is trying to make me pay for mortgage for june. I did pay them and faxed proof this is the third time they have did this to me and later sent a letter of apology only this time they are persistent. I have given proof. I am on a fixed income and a retired senior. I feel that they are trying to bushwack me. I just want help. Stop them from harrassing me Doing my own footwork i found out that they had a suit filed against them in the court of N.J. they other people have had the same problems. I paid with a cashier's check. I checked with my bank to see if they were paid. I found out and was given a print out showing that they were paid the money. Please help me. They are stressing me out . This whole thing is stressing me out. I have been getting letters from them. This has been going on since july. Waiting to hear from you.
I paid of the loan me and my husband had with PHH on January 2016 with the funds from my husband's life insurance policy. I contacted PHH reguading the escrow account that was tied to the account and they stated that they would send a check right out with the funds that were left, just of 700.00.
In February I get the check and it was in both my and my late husband's name. Which by this point his accounts have been closed and we did not have a joint account together. I called PHH about the check and that I could not cash the check as it was in both of our names. They requested yet another death certificate and a letter stating that I needed the check just in my name. I mailed the requested informating certified, like my husband did our payments as they had a tendency to lose our payments.
Four weeks have gone by and I called them again reguarding the escrow account. They stated that they have not recieved the information, I stated, yes you did, it was recieved on March 8, 2016 as I have the return reciept signed and dated. They asked me to fax the letter and deathcertificate to their special loan office. I faxed the information and waited till monday to call them. They stated that they recieved the information and I will get a check in 7 to 10 days.
I got the check, guess what? It is still in both of our names. I called back to PHH escrow department and spoke to a supervisor Joseinego who stated that I need to call back on Thursday to let him have time to investicate the matter. I know 700.00 is not much money to most people, but I am 80 years old and that money could help me pay off his debts and funeral expense.
So I am doing my part. Warning people to stay away from this company. Far far away.