In December 2014, I purchased a Yorkie from Petland in Kennesaw. This dog was priced at $2600, but I refused to pay that price, so they discounted the dog down to $1555. The dog that we got was obviously the runt of the litter and it showed....she was smaller than most and hardly any hair on her head. We bought her anyway, as my they 4 year old daughter had to have her! We took her home and I immediately noticed that she didn't want to eat! The store gave me a sugar solution to give to the dog every day several times a day to keep the dogs strength up. I called Pawsitive Solutions to let them know that the dog wasn't eating much and they offered advice. Over the next 3 weeks, the dog would eat when she wanted, I gave her the sugar solution just as I was told and one morning I was getting ready for church and I heard the dog kind of yelping. She was in her cage and the door was open, she was contorted in a weird way and I could see that she was suffering, as I've had dogs before. I picked her up and wrapped her in a blanket as she died in my arms! Hysterical and unable to go to church, I call Pawsitive Solutions to relay to them my story. A lady took my statement and told me that a decision would be made and she would call me back. When she called me back, she told me that the store who honor my contract and allow me to get any Yorkie I wanted at no additional charge....Just that the dog had to be a Yorkie. It took my daughter and I until March 1,2016 to even want to go down the puppy road again! On 2/29/16, I went to the store with my daughter and mom to see if the store had Yorkies, and they didn't. I spoke with an African American man who told me that they get the new dogs in on Tuesday and that he would call me the next day if they got any Yorkies. He called me at approximately 1:25 on 3/1/16 to tell me that they had Yorkies. My daughter, mother and I went to the store and saw a female Yorkie. I took my paperwork with me stating that we were entitled to another Yorkie. After holding the dog for awhile, the store manager tells me that I only have a store credit of $1555 and would have to spend an additional $1500 to get a dog. At this point I lost it and told them that I was advised by a Pawsitive Solutions rep (company who handles their dirty work), that I could get ANY Yorkie at no additional charge. The manager called Pawsitive Solutions, and TJ the arrogant, rude and condescending manager, refused to help me. I told them they they had better find me another dog and that I'm not paying another red cent! The manager of Petland Kennesyis additional condescending and doesn't give a darn about the customers!!!!!!! Beware!!!!!!! I gave our dog Daydream all of the love that I give my daughter, yet I couldn't stop her from dying because Petland sells sick dogs!!!!!!
Petland Kennesaw Reviews
In December 2014, I purchased a Yorkie from Petland in Kennesaw. This dog was priced at $2600, but I refused to pay that price, so they discounted the dog down to $1555. The dog that we got was obviously the runt of the litter and it showed....she was smaller than most and hardly any hair on her head. We bought her anyway, as my they 4 year old daughter had to have her! We took her home and I immediately noticed that she didn't want to eat! The store gave me a sugar solution to give to the dog every day several times a day to keep the dogs strength up. I called Pawsitive Solutions to let them know that the dog wasn't eating much and they offered advice. Over the next 3 weeks, the dog would eat when she wanted, I gave her the sugar solution just as I was told and one morning I was getting ready for church and I heard the dog kind of yelping. She was in her cage and the door was open, she was contorted in a weird way and I could see that she was suffering, as I've had dogs before. I picked her up and wrapped her in a blanket as she died in my arms! Hysterical and unable to go to church, I call Pawsitive Solutions to relay to them my story. A lady took my statement and told me that a decision would be made and she would call me back. When she called me back, she told me that the store who honor my contract and allow me to get any Yorkie I wanted at no additional charge....Just that the dog had to be a Yorkie. It took my daughter and I until March 1,2016 to even want to go down the puppy road again! On 2/29/16, I went to the store with my daughter and mom to see if the store had Yorkies, and they didn't. I spoke with an African American man who told me that they get the new dogs in on Tuesday and that he would call me the next day if they got any Yorkies. He called me at approximately 1:25 on 3/1/16 to tell me that they had Yorkies. My daughter, mother and I went to the store and saw a female Yorkie. I took my paperwork with me stating that we were entitled to another Yorkie. After holding the dog for awhile, the store manager tells me that I only have a store credit of $1555 and would have to spend an additional $1500 to get a dog. At this point I lost it and told them that I was advised by a Pawsitive Solutions rep (company who handles their dirty work), that I could get ANY Yorkie at no additional charge. The manager called Pawsitive Solutions, and TJ the arrogant, rude and condescending manager, refused to help me. I told them they they had better find me another dog and that I'm not paying another red cent! The manager of Petland Kennesyis additional condescending and doesn't give a darn about the customers!!!!!!! Beware!!!!!!! I gave our dog Daydream all of the love that I give my daughter, yet I couldn't stop her from dying because Petland sells sick dogs!!!!!!