First off, I have been to two vets in my area that offered Pet Assure and a third that I'd gotten a price quote from. Everyone of them I've found to be grossly more expensive than other vets in the area (2X-3X more!) After 2 of my cats ended up racking up some pretty large bills at my vet for various things. I was looking closely at my receipt to see that I was receiving all of the discounts that I was suppose to, having been a loyal Pet Assure customer for some 3 odd years.
I saw a lot of discrepancies such as a $392.56 bill on one of my cats visits only being discounted $31.44 (not even 10%) all of it was "In-house medical" perhaps minus a $6.00 medical waste disposal fee
I had another cat with an upper respiratory go in for a check up/exam visit and a nail trim. Bill was $133.00 (minus $26 for a take-home prescription & medical waste disposal fee, so $107.00) I received NO Pet Assure discount for her, so I guess "Doctor Visit Extended" and "Nail Trim" don't constitute as discountable? The website sure says different.
I should have received a $26.75 discount (25% off $107.00), but I received nothing.
So with both of these troubling bills and the vet unwilling to work with me. I contated Pet Assure for assistance. I faxed her the bills and upon first seeing them agreed that is looked like there were quite a few errors made and that she'd contact the vet and see what she could work out. I was pleased at this point. Then she got back with me and said that every questionable undiscounted item she brought up was defended by the vet and that they made very good points, stating that they would be out of business if they were to take off all this money and that they have competitive prices for the area.. Ummm so you can't honor things that pet assure's website lists as you should be covering because you'll be losing so much money you'd have to shut down. And that constitutes a fair reason? And the most ludicrous part is that she sided with them and said that they seem for the most part to be applying the Pet Assure discount approprotely, that they haven't received any other complaints from Pet Assure members about that particular vet and there's nothing they can do to help me in fighting for my correct discount.
I ended up losing thousands of dollars at over-priced "participating" Pet Assure vets that did not discount properly and got crappy support from Pet Assure. (Just as an example I got a quote from the Pet Assure associated vet for $1500.00 to remove my cat's eye. After seeing how little Pet Assure was willing to fight for me, I shopped around at other vets nearby and found 1 other vet with a quote under $1000 & 2 other vets with quotes under $700! I ended up paying $640 and that included his take home medication that the vet wanting $1500 would have charged an extra $200 for!
It's really a disgrace that Pet Assure would in a sense sponsor vets that are as overpriced as they are and then the vets are't even discounting properly and Pet Assure can't help. And aren't they suppose to be making health care less of a burden for pet owners instead of causing them more stress, headache and financial loss?
PET ASSURE CORP. Reviews
First off, I have been to two vets in my area that offered Pet Assure and a third that I'd gotten a price quote from. Everyone of them I've found to be grossly more expensive than other vets in the area (2X-3X more!) After 2 of my cats ended up racking up some pretty large bills at my vet for various things. I was looking closely at my receipt to see that I was receiving all of the discounts that I was suppose to, having been a loyal Pet Assure customer for some 3 odd years.
I saw a lot of discrepancies such as a $392.56 bill on one of my cats visits only being discounted $31.44 (not even 10%) all of it was "In-house medical" perhaps minus a $6.00 medical waste disposal fee
I had another cat with an upper respiratory go in for a check up/exam visit and a nail trim. Bill was $133.00 (minus $26 for a take-home prescription & medical waste disposal fee, so $107.00) I received NO Pet Assure discount for her, so I guess "Doctor Visit Extended" and "Nail Trim" don't constitute as discountable? The website sure says different.
I should have received a $26.75 discount (25% off $107.00), but I received nothing.
So with both of these troubling bills and the vet unwilling to work with me. I contated Pet Assure for assistance. I faxed her the bills and upon first seeing them agreed that is looked like there were quite a few errors made and that she'd contact the vet and see what she could work out. I was pleased at this point. Then she got back with me and said that every questionable undiscounted item she brought up was defended by the vet and that they made very good points, stating that they would be out of business if they were to take off all this money and that they have competitive prices for the area.. Ummm so you can't honor things that pet assure's website lists as you should be covering because you'll be losing so much money you'd have to shut down. And that constitutes a fair reason? And the most ludicrous part is that she sided with them and said that they seem for the most part to be applying the Pet Assure discount approprotely, that they haven't received any other complaints from Pet Assure members about that particular vet and there's nothing they can do to help me in fighting for my correct discount.
I ended up losing thousands of dollars at over-priced "participating" Pet Assure vets that did not discount properly and got crappy support from Pet Assure. (Just as an example I got a quote from the Pet Assure associated vet for $1500.00 to remove my cat's eye. After seeing how little Pet Assure was willing to fight for me, I shopped around at other vets nearby and found 1 other vet with a quote under $1000 & 2 other vets with quotes under $700! I ended up paying $640 and that included his take home medication that the vet wanting $1500 would have charged an extra $200 for!
It's really a disgrace that Pet Assure would in a sense sponsor vets that are as overpriced as they are and then the vets are't even discounting properly and Pet Assure can't help. And aren't they suppose to be making health care less of a burden for pet owners instead of causing them more stress, headache and financial loss?