Perma-Treat of Portland pressure washed our patio pavers and applied a 15 year guaranteed sealer on them. Upon completion the pavers were severly spotted. We were told that the spots would go away in a couple of days. Six months later we still have the spot as dark as ever.
We called and the owner Jim Toma came over to inspect the problem. He said he was shocked and had never seen this problem before, which wasn't true! We went online and found that he had the same problem on a driveway in the past. After blaming everyone else including the original installer and even us he started saying that the spots would go away on their own possibly in a few months and as the conversation continued the timing gradually extended to possible 3 years. We asked if he would guarantee the spots would go away and he refused to.
This obviously wasn't OK with us. His 15 year warranty wasn't even good for a week! We asked two reputable landscape companies to inspect the problem and come up with a fix. Both of them said that all of the paver would have to be replaced. The manufacturer of the pavers stopped by to see if he could solve the problem. He tried but it didn't help. We got bids and the least expensive one was $12,250. Perma-Treat has refused to pay for the fix.
Their insurance company sent over a commercial pressure washer to see if it would remove the spots, It did lighten some of the the spots, but didn't completely remove any of them.
We want our pavers replaced as it is the only solution to fix this problem!
Perma Treat Portland Reviews
Perma-Treat of Portland pressure washed our patio pavers and applied a 15 year guaranteed sealer on them. Upon completion the pavers were severly spotted. We were told that the spots would go away in a couple of days. Six months later we still have the spot as dark as ever.
We called and the owner Jim Toma came over to inspect the problem. He said he was shocked and had never seen this problem before, which wasn't true! We went online and found that he had the same problem on a driveway in the past. After blaming everyone else including the original installer and even us he started saying that the spots would go away on their own possibly in a few months and as the conversation continued the timing gradually extended to possible 3 years. We asked if he would guarantee the spots would go away and he refused to.
This obviously wasn't OK with us. His 15 year warranty wasn't even good for a week! We asked two reputable landscape companies to inspect the problem and come up with a fix. Both of them said that all of the paver would have to be replaced. The manufacturer of the pavers stopped by to see if he could solve the problem. He tried but it didn't help. We got bids and the least expensive one was $12,250. Perma-Treat has refused to pay for the fix.
Their insurance company sent over a commercial pressure washer to see if it would remove the spots, It did lighten some of the the spots, but didn't completely remove any of them.
We want our pavers replaced as it is the only solution to fix this problem!