This past April I took an early retirement which forfeits health care benefits. I wasn't sure if I would receive six months of COBRA after my retirement date so I started looking just in case. Unfortunately my search led me to Vienna of Peoples Choice Healthcare (888-821-2945). I carefully explained to Vienna that I still had to meet with my HR department and find out for certain if I would be getting COBRA. I made it clear that if I did, I wouldn't need the decided upon plan until October.
Vienna told me that all she needed was my credit card information and she would be able to lock in the price of the plan. Vienna assured me that my credit card would not be charged until I contacted them to authorize it. I reiterated the agreement several times, just to make sure she understood. Vienna also told me to fill out all the forms she was sending to my email and return them to her, which I did. Long story short, someone from People's Choice Healthcare charged my account starting in May.
I didn't notice at the time due to getting payouts for unused sick time, et al from my employer (direct deposit). Then last week I got a call from one of their reps asking for this month's payment (I put a freeze on the account I gave them). I told the rep I didn't need the plan until October and had NOT given them authorization. The rep apologized and said she would send me an email and refund my account. Of course neither of those things happened.
Today, 06/18/21 finally got ahold of a supervisor who told me because I put my esignature on the forms by mistake, that was enough authorization to charge my account. The supervisor then refused to refund my account because, "We don't give refunds after thirty days". I pointed out that I spoke with one of her reps last week who told me she would refund me, well before the deadline but she still refused.
I told her to tear up the contract, I didn't want their services. I hope People's Choice Healthcare enjoyed the two hundred some odd dollars they embezzled from my account. The kids and I can skip a few meals to make up for the loss I guess.
People's Choice Healthcare Reviews
This past April I took an early retirement which forfeits health care benefits. I wasn't sure if I would receive six months of COBRA after my retirement date so I started looking just in case. Unfortunately my search led me to Vienna of Peoples Choice Healthcare (888-821-2945). I carefully explained to Vienna that I still had to meet with my HR department and find out for certain if I would be getting COBRA. I made it clear that if I did, I wouldn't need the decided upon plan until October.
Vienna told me that all she needed was my credit card information and she would be able to lock in the price of the plan. Vienna assured me that my credit card would not be charged until I contacted them to authorize it. I reiterated the agreement several times, just to make sure she understood. Vienna also told me to fill out all the forms she was sending to my email and return them to her, which I did. Long story short, someone from People's Choice Healthcare charged my account starting in May.
I didn't notice at the time due to getting payouts for unused sick time, et al from my employer (direct deposit). Then last week I got a call from one of their reps asking for this month's payment (I put a freeze on the account I gave them). I told the rep I didn't need the plan until October and had NOT given them authorization. The rep apologized and said she would send me an email and refund my account. Of course neither of those things happened.
Today, 06/18/21 finally got ahold of a supervisor who told me because I put my esignature on the forms by mistake, that was enough authorization to charge my account. The supervisor then refused to refund my account because, "We don't give refunds after thirty days". I pointed out that I spoke with one of her reps last week who told me she would refund me, well before the deadline but she still refused.
I told her to tear up the contract, I didn't want their services. I hope People's Choice Healthcare enjoyed the two hundred some odd dollars they embezzled from my account. The kids and I can skip a few meals to make up for the loss I guess.