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Peet’s Coffee & Tea


Country United States
State Alabama
City Emeryville
Address 1400 Park Ave
Phone 1 (800) 999-2132
Website https://www.peets.com

Peet’s Coffee & Tea Reviews

  • Apr 23, 2019

In my opinion, this is an organization filled with hate against minority patrons, in particular, Mexican-Americans. They blatantly violate the civil rights of minority patrons, & further, engage in blatant tort conduct such as harassment, defamation, invasion of privacy, & negligent failure to train & supervise. They even get their customers involved in the hate. Absolutely disgraceful & shameful!

If you complain or exercise your right pursuant to the U.S. Constitution, 1st Amendment, they will retaliate & harass you even using the local police to do so. They have no ethics!

Peet's has been sued for wage and hour violations by employees, false advertising, & disability discrimination.

My investigation confirms this. In my opinion, some of their personnel engaged in criminal conduct. This could constitute hate crimes. Totally outrageous! This is why the Peet's hates me so much.

I encountered the district leader there, not manager, Chrissy Hittman. I was totally unimpressed. She was rude, smirky, offensive, and unpleasant. Now, it is totally clear to me why Peet's Coffee & Tea is experiencing all the legal problems it has, & additionally, the lack of training & rudeness by its personnel. It is clear that Ms. Httman is behind the blunderbuss disaster that Peet's Coffee & Tea has created.

Ms. Hittman communicated to me a document that I found shocking, hideous, hateful, & totally disgraceful. It is readily apparent that she did not seek legal advice before communicating the document to me. It was filled with grotesque falsehoods, & moreover, constituted actionable defamation & evidence of civil rights violations.

What is most interesting is that Ms. Hittman communicated to me the manner in which Peet's Coffee & Tea will be handling this document. The defamation will be republished on a continual basis constituting an additional count of defamation each & every time & a new counting of the statute of limitations perpetually.

Not only did Ms. Hittman incur liability to Peet's Coffee & Tea, she incurred liability to herself and is now a defendant. Curious that this task was handed off to Ms. Hittman & not another manage in the upper echelon of the organization.

Peet's Coffee & Tea's personnel cannot even follow it's own code of ethics, it's basically a falsehood, & all of the circumstances constitute a legal action for negligent failure to train and supervise.

The coffee, atmosphere, & staff are totally unsatisfactory. There is still a ways to go, in my opinion; they set civil rights law back 50 years. I have read the 5 star reviews; no, I have to disagree. If you are going to charge a premium price for your product, then you have to have superb customer service, or, consumers will be satisfied for a comparable product for the same price but better customer service. A better choice may be "Starbucks?" Even McDonald's beats them; really nice people there too!

Peet's needs to put more work into this philosophy. However, the Peet's at 3121 Crow Canyon Place Suite C San Ramon California 94583 has it's own unique set of customer service issues. Peet's is slipping.

I am reluctant to move them up the scale; they seem to be inconsistent with the customer service. Starbucks and McDonald's are giving them a run for the money and are a better choice. 1 Star, but really 0.

CAVEAT EMPTOR!

Would you want to support this organization? More to come.

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