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report scam| Country | United States |
| State | Georgia |
| City | Johns Creek |
| Address | 9810 -A Medlock Bridge Rd Suite 103A |
| Phone | (678) 667-3565 |
| Website | http://www.peaceofmindpsychology.com |
Peace of Mind Psychological Services Reviews
I went to this office a few times, and I regret it and will never go back. Since going, I have spoken to over a dozen people, who report almost identical experiences with being billed for appointments they did not make and for being prevented from speaking to the person in charge of billing and the office manager because they were told these individuals were not in the office and unavailable (during the days and times the office is posted as being open). I made the appointments on a week to week basis and did not know anyone to ask for a referral.
All I needed was a standard psychologist. Despite this simple request, I still received terrible service. Dr Gawrych rushed me, did not listen to my questions, and was too distracted checking her watch and computer to listen, as evidenced by her asking me questions that I had just answered in the last breath. The office staff was unprofessional and was to busy arguing amongst themselves to allow me to check in and out.
I WILL not make another appointment because of the terrible service I received; however, I received a bill for a missed appointment several months later with proof that I was unavailable to make it that day do to an emergency dentist appointment.
I want to be finished with this office once and for all. I just don't have the time and dont want to go through the hassle. In order to address this, I've called 10 times during posted hours of operation and also ensuring I did not call during lunch time. I also document date and times that I call and document the first and last names of each person with whom I speak (most of the time being an answering machine). I leave messages to request a return call and I never receive calls back as well as emails. I have never even come close to dealing with something like this. I am sure they are used to people being too busy to keep track of bills and insurance. But how can anyone request information when they never receive return phone calls and they are forced to pay charges that are incorrect. BEWARE