I believe I like many other business owners have been subjected to Paypal’s unlawful practices far too long. I know Paypal's terms as much as I know they are unconscionable even for a highly intelligent business owner like myself. You see, I've been a paypal customer for over ten years. Large transactions have been processed through my paypal account for the past decade. I recently started a new business venture that launched on March 9, 2017. This business venture was comprised of an e-commerce store that offered a variety of trending products. I worked with legitimate and trust worthy suppliers to form this store which drop shipped it's products.
I researched to make sure this was acceptable by paypal and when I confirmed it was I was relieved and proceeded.
I worked hard to build a brand that was trust worthy and a brand that respected it's customers. This past month was incredible but allow me to get there first.
Last month I had a 15x increase in sales resulting in $15,000 worth of transactions processed via paypal. Out of these transactions was nearly one thousand successful deliveries, happy customers and disputes that made up less than 1% of my total transactions. I also had ZERO chargebacks.
This past month I had a 4x increase in sales from the previous month resulting in over $60,000 worth of transactions processed via paypal. On may 25th I had a customer dispute that looked like the wrong tracking number was attached to her account. I quickly sorted this out, refunded the customer for the mistake, and updated her tracking. I noticed a short time afterwards my account had be limited. I quickly gathered the documents paypal requested and provided them with every shed of truth they needed.
On may 26th I received horrible news that my paypal account had been limited permanently. Paypal's reasons were that my shipping my times exceeded exaggerated lengths and that my recent spike in sales was an indicator I was growing too rapidly. Yes you heard that correctly, I was growing too rapidly.
I couldn't believe what I was reading. Where was the promotion of entrepreneurship? Where was the respect and decency of a company I had used for over a decade? No one even bothered to pick up the phone and speak to me. Instead, they sent a cold heartless email.
The problem here is simple. I haven't done anything against paypal's rules. In fact, I've done nothing different from what some of the biggest drop shipping guys have done, who are all still in the good graces of paypal. I personally know a few of them. I've done nothing to infringe upon the terms Paypal requires in order to use their services.
In the past 48 hours, I've sent email after email, proof after proof, that I'm running a legitimate business and handling customer affairs honestly and fairly. I even told paypal that dropshipping was only a means to generate capital in order to launch my own private branded products in which I would ship myself. I even planned to launch this next month. I've emailed their executives, complaint department, appeals department, every department I could possibly reach out to.
I keep getting the same list of bs reasons. They will not look at my additional proof and they will not call me to discuss. They've refused. I even reached out via twitter and facebook as did many of my friends. We tweeted "Please fix this paypal. You're hurting my business and it's customers. PP-005-845-812-531"
I looked this morning and saw that I was blocked from twitter and facebook. BLOCKED from twitter and facebook. Paypal sure did me a solid with that move didn't they?
Here's why I need your help. Paypal accounted for 80% of my total transactions. I need paypal to move forward. Please help me.
My account has been limited for 2 weeks and PayPal are holding $25,000 of my customers' money. I've had 5-6 promises that the account will be resolved the next day and then they keep asking for more documents. I've asked my customers to file a chargeback on their payments and they can pay me by other means. I'm finished with PayPal. Never again will I trust a single penny of my customers' money with them!
I had an account with PayPal for years had my bank account linked with them had their prepaid debit card and everything someone hacked my account with them not once but 4 different time had people sending them money to my account then they would somehow withdraw it. They also withdrew any money I had. I reported this every time followed all the rules changed all my security stuff and everything every time the last time it happened it overdrawn my bank account cost me $$$ in overdraft charges. Paypal didn't do a d**n thing about it so I closed up my PayPal account. Before this happened I had lost my prepaid card through them and they wouldn't reissue me a new one even though they charged me four bucks for it they said it was because I was no longer at the same address. What kind of stupid reason is that so I no longer shop eBay because of this but at least my bank account is safe again. Paypal is worthless their security sucks!
Katie Krajeck is the attorney for Paypal. She is in the practice of holding funds against consumers for 21 days or longer, in violation of the Electronic Funds Transfer Act.
Katie Krajeck uses arbitration, a form of "privitized justice" that denies consumers the right to go to Court. It also denies CLASS ACTIONS. In other words, she assists Paypal in criminilized behavior that favors Paypal.
The fact is that Paypal earned more than $1.1 billion last year in interest by holding funds alone.
So what can you do when Paypal, (who has probably the most complaints of any company), holds your funds for an unlawful amount of time? Read the Terms of Service and file arbitration. Paypal and Katie Krajeck have to pay the entire arbitration which is very expensive. You should also complain to the State Attorney General of California and to the California Bar when Katie Krajeck attempts to take your rights to Court away from you.
Any Class Action attorney visiting this complaint should take a look at the number of complaints for holds and consider a class action. In addition, you should file a complaint here and with the CFPB.GOV, who regulates money transfer companies like Paypal.
Stay far away from Paypal and its crooked attorney, Katie Krajeck.
Throughout arbitration, Katie Krajeck hired outside attorneys, while she listened in on every conference call. She assisted Paypal in a hold of over 21 days which is in violation of the Electronic Funds Transfer Act. That is no different than your bank holding a check for 21 days for deposit. Would you permit that?
The American Arbitration Association is a kangaroo court which finds in favor of Paypal in arbitrations, although in two separate arbitrations, which were identical, they found no winner and one and found against the consumer in the other! They even awarded fees in California, which is against California law.
Katie Kraject should be ashamed to represent a company in the practice of defrauding consumers. AAA is no better.
I bought some clothing items from a online boutique named Linkshe.com based in Shanghai China. The items were nothing like the images on the internet. I purchased the items thru PayPal and was asked to ship the items back to Linkshe.com and had to pay 50.00 to ship items back. I supplied PayPal the tracking number was recently denied my refund because PayPal claims they have no way of verifying if linkshe received my returned items because linkshe said they never received the items. PayPal agreed with linkshe and denied my refund. This is not right and I'm considering filing a complaint with the BBB. I want other consumers to know PayPal does not look out for the best interest of the consumer. Linkshe is in China and China does not use tracking numbers. I don't have a piece of mind shipping with PayPal because I'm not protected. I also have a letter from the USPS that indicated which countries use tracking numbers and which do not. I have yet to appeal this transaction with PayPal.
"We won't share your full financial information when you shop with PayPal and we keep all PayPal transactions heavily guarded" is a sham!!! When you shop thru PayPal you are not guarded from false charges and PayPal will not even talk to you, without comment push you off to Synchrony Bank.
I ordered a trial offer with S&H charges only, for this charge and only this charge I used my Synchrony Credit Card with "PayPal Logo" all over. The Vender charged additional amount 2 weeks later and PayPal totally ignored my dispute and pushed me over to the Credit Card Company. I disputed with Synchrony Bank 3 times and been told each time "we investigated and you gave them your information therefor you authorized the additional charges". DUHH...I gave them the Info for the S&H only and PayPal/Synchrony Bank allowed the second Charge $103.00 and refuse to honor my statement that I did not authorize any other charges. I hurried and closed the Credit Card account before any whomever Company is allowed to make any charges they feel like!!! Needless to say...I will never trust PayPal with any purchase again.
I sold my cell phone using Paypal as the payment center, since this was the first time i used them everything looked ok. i fould out it was a scam payment even though everything said Paypal. When i called Paypal to report the scam they gave me bogus email address. I sent an email to ceo and head of security and recieved no response. they could stop this problem but have no desires to. They scam the public as much as the crooks. Boycott PayPal as they are ripping us off.
I purchased a Pay Pal My Cash card for $500 back in May or 2016 from a Walgreens in Arizona. the funds were then attempted to load to pay pal account via pay pal.com/cash website however there was a "redemtion" issue error 203 or so they said
I travel for a living and work for/ on the rail road. At the time I didnt have the time or ability to handle the situation until now in December. I contact the pay pal my cash people and they want me to forward to them the card front and back my id and receipt. I do not have the receipt because i thossed it. However i have a bank statement showing the transaction. So i forward them all this proof.
Basically without the receipt im screwed they pretty much say. Im out 500$ its just sitting out in limbo. I provided my bank statement!!! Pay Pal has my bank account linked to my pay pal. The same bank that issued the debit card i used to purchase the Pay Pal my Cash Card from walgreens. They are just gonna keep my money. Theifs
Paypal is in the business of holding your money from sales on eBay to earn interest. Some estimate they make $1.2 Billion per year by illegally holding funds.
Paypal violates Federal Wire laws that regulate companies that transfer money, like Money Gram, or Paypal.
This practice is illegal, but Paypal buys its way out of actions with settlements; the latest is Zepeda vs. Paypal, where the Plaintiff alleged Paypal illegally held funds. This practice needs to stop.
You can report it here, with the CFPB.gov (please file a complaint with them as well). Further, you can file arbitration by going to adr.org and filling out the consumer demand for arbitration. Paypal pays all costs, and you will have some newbie attorney like Luis Gonzalez out of Florida have to fly to your hometown for a hearing, per the Terms of Service.
The arbitration agreement can be found on adr.org by searching the consumer registry. File this with your complaint to [email protected]. The more consumers who file arbitrations, who put Paypal's illegal practices in the limelight, the more likely Paypal is to change.
Should you need to contact their attorney, his bio is here: hklaw.com/Luis-Gonzalez/
HKLaw represents BOTH Paypal and eBay--so it makes one wonder what collusion eBay and Paypal are up to and why they hire a shrinky dink lawfirm like hklaw.com to represent them.
Paypal needs to change its practices on money holds to comply with Federal Law, not its "Terms of Service." Enjoy Paypal. If you have to pay interest on the money you owe me, I will donate every penny to the Children's Hospital in the name of Luis Gonzalez, wimp attorney, and Paypal, money laundering thieves.
Over the past week paypal has removed $1500 from my account without my authorization.
1st instance: 10/20 Paypal Transfered $603.00 from my account: Called in, paypal customer service said they had a gltich where they paid a vendor that I asked them to pay and then put the money back into my account. They said the glitch was fixed and would never happen again. They also thanked me for my 10 years of service with them and mentioned my account was in excellent standing (time on hold 1.75 hours)
2nd instance: 10/21 Paypal Transfered 3 transaction from my account totaling $374.60: Called in, paypal customer service said they're not sure what happened, but they apologized again and refunded $200 of the $342. back into my account within 15 minutes time. Said again they had a gltich, and that it would for sure not happen again (time on hold 2.25 hours)
3rd instance: 10/25 Paypal Transfered $482.50 from my account: Called in, paypal customer service after 1.25 hours transfered me to a man who called himself "The Front Line". While constantly interrupting me and talking over me while I was trying to explain my position, and to bullet point his statements:
"There was never a glitch"
"This is your fault, you should've been watching your balance"
"If customer service told you Paypal had an issue they were lying to you"
I then asked if me being a customer in excellent standing meant anything, after I said I would work with them on the balance if they could prove they were real and he mentioned he couldn't help me.
I asked him if Paypal didn't have an issue, why was my balance on paypal.com wrong? He said he cannot guarantee that the balance on the paypal site is right or wrong, i then asked what all those fee's are I pay on EVERY paypal transaction are for if its not for making sure my money is secure. He stated "WE ARE NOT YOUR BOOK-KEEPER"
SO HE DIDN'T CARE I WAS A LOYAL CUSTOMER IN EXCELLENT STANDING FOR 10 YEARS
HE SAID IT WAS MY FAULT
So there you go, Paypal lied, cheated and STOLE money from me. And MR. FRONT LINE said he didn't really give a s**t what I thought.
PAYPAL TOOK MONEY FROM ME WITHOUT MY AUTHORIZATION AND DIDN'T CARE WHAT I THOUGHT ABOUT IT. 10 YEAR CUSTOMER IN EXCELENT STANDING AND THEY FKD ME!
Re: Support me in seeing that PayPal no longer conspires by coercion with Felonious Chargebacks!!
10-23-2016 05:00 AM
Veteran Attorney and long standing business client of PayPAl has corporate account frozen by PayPal after releasing my funds and months later unknowingly sides with vacation traveler, thus overdrafting my rock solid account and "after" I pressed charges against the professional, traveling squatter, who now has (3) THREE open FELONY WARRANTS including her extradition from Illinois, for burglary, defrauding an innkeeper and conspiracy! While the initial crimes were only committed by my guest upon reimbursement from PayPal; non of which would have transpired had I not been forced to "overly" corporate with PayPal and produce entirely too many details surrounding the aledged crimes, and after TripAdvisor had fully investigated the suspect, non of which was directed at me to perform; I.e to the extent of subpoenas to my security entrance and affidavits from numerous employees and property caretakers; therefore this is why I am deeply compelled to copy/paste a novel of instructions demanded of me, I follow, during my own request to dispute an erroneous transaction. I shall post this data below, afterwhich I will enlighten your readers as to the CNN pending news report from PayPal being chastised in the media, as well find "at a minimum", I'm encouraged an exec will be charged from a litany of accomplis felonious acts, and (3) additional felonies were all made possible from PayPal's coercion with the criminal.
The Paypal Credit Account is a Sham. I was buying an item on Ebay one day and noticed a button that stated to apply for Paypal Credit in which I did and was issued a credit limit. I shopped around Ebay and other online stores that I usually shop at. Everytime I tried to check out with the PayPal Credit Account I was told that I needed to make a different payment choice because Paypal Credit has denied this transaction. So after calling Paypal Credit, I was told that I need to find another way to pay for the Item that I wanted to buy because me buying this item would raise red flags on the Paypal side and not the credit department side. Hah really ok, So many many phone calls and many rejections later to pay for my transactions I spoke with Joshua a manager which told me that there are two separate companies of Paypal, the credit department and the Paypal side. He told me since I have no history with Paypal I would need to buy small things until I can build my way up to then use my credit. He mentioned that I wanted to buy a tv stand earlier for 366.00 earlier and now I wanted to buy teeth whitener for 26.99 and I needed to start lower than 26.00 for my item to be approved, I am confused since my credit limit was a few thousand dollars this would take forever and why do I need this.
I have a paypal business card and get payment from paypal my cash cards have been doing this for over a year and all of sudden i get error 203 when i call customer service they tell i cant load money with a my cash card i didnt purchase it has to be purchased in the same city and state i live in. i sell product online and this is the forum of payment i have been accepting now i have 700.00 on a my cash card that i cant use and unless i can send a copy of the orginal card my id and recipt i cant get a refund they just keep my money. these people are scammers they need to be stoppped ASAP this stealing peoples hard earned money and making it impossible to get a refund
I subscribed to PayPal's 'Pay After Delivery' service. PayPal advertises this as a way to purchase items and not have the money withdrawn from your account for 14 days.
I submitted transactions on February 3, 2016, to be withdrawn from my bank account on February 17, 2016. Instead of waiting to process the transactions, PayPal submitted the transactions to my credit union for immediate processing.
I tried to cancel the transactions via the instructions on the PayPal website but the instructions did not work. Needless to say, my checking account started being hit with multiple overdraft fees. At this time my checking account was overdrawn by more than $800. Payments to other creditors were also returned and assessed overdraft fees since there was no money in my checking account.
I called PayPal and was told by Oliver that PayPal screwed up and processed the transactions in error. I asked about reimbursement for the overdraft fees but was told that PayPal didn't reimburse overdraft fees and to contact my bank.
I called my credit union to see what could be done. My credit union said that they do not cancel overdraft fees and to contact PayPal again. What my credit union did was to block PayPal from submitting electronic transfers from my bank account. At that time the pending overdraft fees would have been over $1,200.
I called PayPal again and spoke to a supervisor. We discussed the issue and he agreed to send me a letter via e-mail outlining PayPal's error. He said that he was not able to reimburse me for the overdraft fees and to contact my credit union.
When I received the e-mail from PayPal I was outraged. Instead of admitting the error in processing the payments on February 17, PayPal's language in the letter placed the blame on me for the overdraft fees. The agent said that the language in the letter is the only approved language from PayPal's legal department regardless of what was agreed upon.
I called PayPal and demanded to speak to a supervisor. The supervisor got indignant and said that PayPal will never reimburse overdraft fees, regardless or not if it's their error.
In the next few days I got a letter from a collection agency demanding payment for almost $700. I called the collection agency back and explained the issue. The collection agency filed a dispute and returned the matter back to PayPal.
Next, I sent a Demand Letter to PayPal. The Demand Letter was my attempt for PayPal to reimburse me for the overdraft fees plus other issues caused by PayPal.
PayPal responded four months later demanding payment. I tried to explain what was going on, but she got indignant and said that they will never pay any money for their error. I told this supervisor that I would take this matter to Small Claims Court.
A couple of weeks ago I got a letter from another collection agency demanding payment. I explained the entire issue, including the collection agency, and they said that they would return the matter to PayPal.
It wasn't three days later that I got a call from the first collection agency demanding payment for the same amount. They were surprised that a second collection agency was now involved.
I'm in the process of resending the Demand Letter, but this time I'm going to put a deadline for answering. If PayPal continues to deny that the error was on their part I will take them to Small Claims Court.
Are you totally kiding me Paypal? It has bee TWO months of my account being frozen for NO reason whatsoever. Okay, great you have to make sure my wife and I and our children are not terrorists or drug launderers. I get that. But once we jump through all of your hoops, open our d**n account again and remove the restrictions. Don't keep making us send you the exact same things over and over and over again.
Pull your head our of your a** Paypal. If you are going to screw with peoples account - communicate with them and tell them why and when. Or just hire more people to handle the mess you are causing.
Everything I HAVE ever ordered was by lineline, no computer. I am 70yrs old, just (March 2016) got a tablet to use at my sister's home. I also, just got a mobile phone. I have never used paypal. Sometime in 2010, they accepted charges from lc,out of austin, twxas. (Online jewerly channel). I did order items and paid for all thru USA account. They refuse to remove this and could care less about an old lady.
The product for which the payment is in question was sold on eBay for $14049.00 paid by the buyer on June 11, 2016. After PayPal’s fees, the amount of $13641.28 remained in my PayPal account. I made an online transfer on 06/12/16, from PayPal to my checking account and got the confirmation email that the amount is being transferred. Then, without informing me the transfer of funds was reversed the same day. After inquiring, PayPal informed me that my funds are frozen for 180 days!!!! (till December 15, 2016)
When I appealed, I was unlawfully forced to upgrade my account to a ‘business’ account, and a credit check was run which usually decreases my credit score by a few points. After which, only part of my funds ($4640.00) was released, and PayPal is still withholding the remaining $9000 for at least 90-days (till Sept 15, 2016). Note that we waited to contact PayPal for more than 30-days from the time the item was sold since our eBay policy for returns is 30-days. The buyer of this product is happy with the purchase and has not asked for a refund.
PayPal representative has told me via email that after 90-days i.e. after September 15, 2016, I can appeal for the funds ($9000.00) to be released, but there is no guarantee that the funds will actually be released. I have copies of all the emails as proof sent to me by PayPal and time and again excuses given for not releasing my balance amount of $9000. I have been a PayPal member for almost two years and have used PayPal numerous times to receive payments from the buyers maintaining a 5-star rating on eBay. The customers have also given me glowing reviews.
Name Arvey T, .. A disabled vet. Full time college student.I opened a PayPal account.. Not a business acount. .just to get a card to up load my own personal money..I can go to ATM and 28th draw any time I want to..my state income tax came pronto my account.. PAYPAL SAID I OWED FOR TRANSACTIONS AND FEES.. FROM USING ATM. AND PURCHASES.. yes. Its my own monie.. My tax refund gone into my acct. June 8.. For 6 mo. I fought.. Until I had to send the president of the co.PayPal .. He called me an said we will talk to the on a conference call.. Clearly he saw Tht tht was lying..got PART of my money back... Thn . federal refund taken bc PayPal for ahold to IRS SAID I OWE A DEPT. TO VA.HOSPITAL 2009.. PayPal submitted the paper work the selves . it's taken my money . sorry mutha f*******
I bought two cards from PayPal. I wanted a refund since it wasn't loading in my PayPal account. It turns out their my cash service isn't even PayPal. PayPal wouldn't talk to me said it wasn't on them. Talked to third party and now they are giving me the run around. It's looking like I will not be getting my money. I am now out 600 dollars. DO NOT TRUST PAYPAL OR PAYPAL MYCASH. It is a scam.
First off, I will be up front in telling you that I am a white American successful business man. I own several small businesses and a few internet sites. I never had any type of problems with Pay Pal until I started selling Chinese bought goods to my clients world wide. When my inventory came from America, Canada, or Germany everything was fine. However, when I decided to make some sizeable purchases from China and place them for sale at discounted rates, then I got an email telling me I was randomly chosen to be investigated and it was just a general thing that the computer does every so often.
I had been given a heads up from some of my vendor friends that pay pal plays these types of games when companies start dealing with minorities or countries they don't really approve of. Lets just be honest, they are undercover racist and that really annoyed me. After finding nothing that they could say was wrong with my business model or the way we did things, they did say that they viewed my latest venture with the Chinese as high risk... HIGH RISK?? I am a multi millionaire and I will take what ever risk I choose to. As long as my inventory sits in American warehouses, they have nothing to be concerned about. And after I showed them over 750 thousand in that months inventory,
I refused to allow them a closer peek into my warehouse. This was beginning to feel less like an inquiriry and more like a shakedown or IRS investigation.. So after telling them those very words, they said that I could 1. empty my accounts with them and refund my pending transactions ( over 200k) or 2. Have my accounts placed on some type suspended investigations where they will hold my cash for 9 months until they would refund. Of course I chose 1. Then these spineless bastards had the nerve to not delete my company or personal information from their database,
saying they reserve that right, just as they reseved the right to hold my money for 9 months if they chose.. BEWARE when you sign up for PAY PAL you sign up for them to screw you any way they choose. And on top of all those things they are racist. I have information(verified) about how they are moving money for cartels and drug dealers and have been doing so for some time. However I will watch them crumble as the other pay services mature... DONT SUPPORT RACIST PAY PAL. I know that some people will come to their defense but save it, until you have reached my level you are just speaking on things you have no knowledge of....
From some reason you can't complain about paypal on yelp?? So here we go. They froze a 200 payment for 60 days until we prove we are worthy to receive the funds or if we are will to pay a special fee. Here is our response to Paypal.com:
Wow. We did not anticipate such unethical action from you to acquire more money from us. If you really cared about Dr. xxxx, you would have discovered that we are a government recognized 401(3)(c) religious organization. Clearly, you are floating our funds for interest on the principal balance under the pretense of concern and only more funds from us will free up that concern. Don't fret too much for Dr. Sanchu xxx and enjoy freezing his money for your personal gain. We are going to use Stripe from this point on.
I recently opened a PayPal account to take payments for items I sell on the internet through PayPal. WHAT A NIGHTMARE! I sold and item and then was told by PayPal that I would only be able to access the first $1000.00 even though the item I sold was considerably more. Then they had the information that the product was delivered and according to their own rules they would release the funds 3 days after delivery. I have tried to get this resolved through the website which was a joke! They sent me automated replies that didn't address what I was trying to get to. I finally called them and they then told me that I had just updated the delivery yesterday even though their own system showed delivery 2 days prior. I was sent to a supervisor and was given the same song and dance. When I asked for her name she put me on hold and refused to give me her name.
I was forwarded to a person by the name of Chris and once again the same run around. He gave me their legal departments address to send information to.
My new nickname for PayPal is SIS (Spineless Internet Shark.) I have been a loyal customer for ten years. I just decided to have my tenants pay through Paypal's "Friends and Family" option as recommended online so that I wouldn't be charged as a merchant since, really, I am not a merchant selling goods. By the way, PayPal, some of the tenants would occasionally be putting the payment on their credit cards and, as we agreed, PayPal would be collecting 2.9%.
Explained the procedure to 16 tenants and had them all sign up. Spent days on this. Got my first two rent payments through PayPal (one of which, by the way, the tenant did so in a way so that PayPal collected their first 2.9% on) and guess what, I get an email from PayPal telling me that their policy had changed and now I could only withdraw $1000/mo from them and would have to wait 21 days to withdraw the rest. I am stunned. How sneaky and with what little respect do they treat a 10 year customer. The first rep. I called told me not to worry, that the 21 day waiting period would be waved. Later, I called again just to make sure about the waiver (before everyone else paid their rent) and this rep. told me that the $1000 limit was in force and then belittled me by saying "well, maybe if your good, in a few months you can call and we might raise the limit to $2000.
My tenants work for their money. I work for my money. PayPal is just a mostly computerized middleman that does nothing but run a computer program and they have the gall to tell me if I'm good I might get $2000 of my 16 rent checks. Needless to say, I had to contact all 16 tenants and tell them to not pay with PayPal and that PayPal was a sneaky and disrespectful company and that I nor they should ever support them whatsoever.
Unfortunately, one of my tenants is a little old man that we spent much time setting this up for and because I, unlike PayPal, actually care about someone other than myself, feel compelled to keep my account open so that this man can at least pay his rent online. Other than that, I will never use PayPal again for any reason whatsoever and any time I hear someone is ordering something online I will tell them "Don't use PayPal. Check the reviews. Don't send your money to a company that cannot be trusted."
Paypal. Inc. Is Far From Being As Honest And Fair As They Used To Be!
Back around my birthday, believe it or Not which was on Saturday, February 13, 2016, I tried to send my contractor a payment via Paypal and it would Not go through...
I sent out numerous complaint letters to find out Why it was Not working and they would Not tell me a **** thing and also would Not help me either and kept referring me to contact the merchant and have him contact Paypal to try and work out his Limitation Problem.
Well, he eventually contacted Paypal and they LIED to Lito by telling him that he owes them money which was around $8,000.00.
Whatever they claimed he owed them, it is a 100% LIE because Paypal makes their money on Commissions when people send money through their system.
Please NOTE: There is NO way that anybody could steal money through Paypal because they have a 100% Secure System and Paypal Always Gets Their Money First and then they disperse it internally by going through it and then taking out their commissions and fees and then Paying You The Difference.
In Other Words: They Have Total Control Of Your Money And Payouts Before It Even Gets Into Your Hands and therefore, there is No Way That Paypal Can Even Make A Single Handed Mistake!
Furthermore, there is NO way in **** that Lito could Steal Any Money and I know Lito quite well and he is NOT like that, but Paypal being the kind of Corrupt and Corporatist Company That They Are; They Can Therefore Say And Do Anything That They Want With Their Customers (Whether It Is True Or Not), Just To Get Rid Of Them Like They Did With Both Lito And Then Myself Right After I Had Filed Complaints About What They Did To Him!
I'm doing my taxes and I noticed a charge back in Sept of 2015 from Paypal *JERRY for 139.98 for "Service Providers". I neither ordered nor received anything from these people. I have no clue as to who they are or what they do. I can't believe I didn't notice it then. Now I have to file a fraud complaint w/my Bank as well as try and contact Paypal. While looking this up, I've noticed that there have been several instances of people having the same problem. Paypal is supposed to protect our information and has failed miserably in doing so. Now we are being warned not to use them at all. Lesson learned here is instead of just filing away my bank statements, I need to go over them with a fine toothed comb every month. This is gonna be a big hassle and Paypal should know better. Seems like there's a couple of lawsuits pending on them for this very same reason.
I bought $209 of Veterans merchandise from a Website Sgt Grit.com,payable via PayPal. Paypal delayed payment then released payment to Sgt Grit.com. Sgt Grit has changed their name to Grunt.com. I have sent both parties an email stating the error. I have asked for a full refund. It has been 2 months
I used PayPal before with no problem. I both sent and received payments and all was good, until one day out of nowhere my account had a limitation. I could have loaded monpayin to PayPal, but was not allowed to transfer or cash out. They called it a "limitation". So I call PayPal to resolve it, but the PayPal representative told me that it is on a permanent limitation, meaning there s no way I can appeal it. They just told me to use a different payment processor from now on. Any money collected from my clients I would not be able to cash out or transfer to another account.
After asking if there is anything I can do (supply documents, etc) to,possibly have this corrected as there may be a mistake. PayPal's answer was NO, there is nothing they can do. I asked why or how they came to the decision to "limit" my account permanently, and they said they can't disclose that information.
PayPal said that it seems like I was associated with another account that also has a permanent "limitation", which they didnt even tell me whose account or why or how my association was with that account. So I don't even know what account that mine was associated with that caused me not to be able to take money out. Does paypal just keep the money, and why not just close my account inslimit of "limiting" it. Why do they still allow me to add my bank accounts and put moeny there when I can't do anything with it (Not even purchase outcast out). Did my customer send me money from a fradulent account? I don't know (PayPal) doesn't tell me and, if so, they should have a better way of limiting an account than not letting me get my money out from ALL the clients I received payments from. I would have understand somewhat if they did not let me get the money from that client.
i asked if there is any way I can at least find out the reason why. I told them I don't even need to know names, but how they came to the conclusion that they block me permanently without even allowing me to get my balance out. And why they Tatul allow me to put money into PayPal, but can't use it at all. I can load money, but not transfer or buy or cash out anything. They said NO. They cannot disclose that information.
Now it has me thinking that PayPal (PYPL) pulls off this type of FRAUD every once in awhile to some customers to keep their money. What a SCAM this PayPal Holdings Inc. is doing. at least they got the "Holdings" part right. They hold on to my hard earned money forever. Consumeraffairs.com has many stories of how PayPal stole from people. I can't believe this. Just watch out when using PayPal because out of the blue with no explanation provided they can keep your money and never return it. This is disgusting, are they really struggling that much as a business that caused them to resort to stealing? Criminals.
Withholding my money. False advertising, creating reasons to withhold funds. I recently created an account with Paypal to receive my money from a family member in GA. THIS HAS BEEN A NIGHTMARE!!!! After setting up account I learned the only way to receive money is to through either a 3 to 5 day process of having it transfered to my bank, ordering one of their business cards which they lie and say they deliver in 7 to 10 days well I am on day 21 and still no business credit card or through a prepaid card which I received and then guess what they blocked me from transferring money to it to retrieve my funds. I have literally called them 20 plus times in the last 3 weeks to be hung up on to be transfered to more people who didn't know what they were doing. I really think they are running some sort of scam in order to keep investing your money in whatever other businesses they are into. I have called I have emailed and to no avail I still have no answers. We are currently on the phone with an agent named Kate lets see if she hangs up or creates a new issue for why we can't access our money its 4/21/2016 at 12:47 and yes she is telling us we cant transfer anything but 300$ then telling me she can't verify my account with my birthday. Guess what its 1:03 pm and she just put us on hold because even with all the we lift this restriction bs they just went through with me they still won't let me take the money out of my account. LOL this is how they treat their consumers I am wondering if I just need to get an attorney involved bc it seems like unless I talk to the CEO or someone with some power all these peons are going to continue to pass us from person to person. Its 1:13 pm still on hold.
Is this legal for a company to take and hold your money then create a ton of obstacles to get the money you transfer through them. I have several people I need to give money to and guess what I won't be able to pay them because paypal won't release my money. If I get sued can I sue them? They say these are safety measures hmm really safe for who because it definitely is not user safe. They just came on the line and pretended they couldn't hear me and hung up on me again, sad for them I recorded everything which is legal here in my state. This IS INSANE IS THERE NO ONE WHO CAN HELP AND PUT A STOP TO THERE DISREGARD FOR THIS SITUATION!!!!!! I JUST WANT MY MONEY SO I CAN DISCONTINUE ALL USE OF THEIR SERVICES AND WARN EVERYONE I KNOW ON SOCIAL MEDIA AND OTHERWISE OF THEIR BUSINESS PRACTICES SO NO ONE ELSE HAS TO GO THROUGH THIS MUCH OF A HASSLE TO GET THEIR MONEY!!!!!AMERICAN EXPRESS SERVE IS SUCH A BETTER OPTION I HAVE NEVER HAD ANY ISSUES USING THEM BUT TRYING TO DO SOMETHING NEW HAS SCREWED ME AND MY BUSINESS I JUST WANT MY MONEY PLEASE HELP!!!!!! Account ID:
I had a $16679 balance with No Interest and No Payment plan with PayPal that expired on 11th March. I was under the impression that I will have a billing cycle before I can payoff the balance. I had funds to clear off the balance. But PayPal charged me with $1991.05 in interest charges on 14th March. I checked my account on 16th and realized this and immediately contacted PayPal customer service and paid off the balance and request a refund of finance charges in lieu of my mistake. Customer service supervisor mentioned that they couldn't do anything about it and asked me to send a letter to their head office in Timonium. I sent a letter (faxed and mailed) to which I just got a response saying the request has been completed. Nothing happened for 48hrs and I called back the customer service. They mentioned that the request was denied. No courtesy at all. Out of rage I asked them to close my account. I even mentioned to them that I was out of country visiting India from March 4th - March 12th, I have proof for this, not that this is an excuse, but still something to consider if they can.
I think, it is ridiculous practice to charge that much interest for a simple mistake and completely shut me off. Is there any law that could help me. $2000 is a lot of money. Any help with this issue is greatly appreciated.
This was a purchase of a 1964 gibson firebird guitar by a individual from chicago the item was first being auctioned on ebay to where the a person was trying to purchase offline. i did not sell and when the auction was done with no buyers this person was contacting me with offers. the guitar itself was not mine but a friend of mine who needed money. so i was trying to sell it for him. he had owned it over 30 years. somthis person from chicago keep texting me offers for the item and my friend finally agreed to sell at $4800. i then informed the buyer and he agreed to drive from chicago to pick up in bc michigan this all happened the first part of janurary. i had taken the day off work to meet him. the ne t day i xid not hear from him til late morning. he informed me that the weather was bad and wanted to know if i could send it. i told him that he needed to send the money before i would send him the guitar. so he paid using paypal but i waited until after i transferred the money and it cleared my account when it did i went to pakmail and sent the guitar out i used $221 of the money he had sent to send it which. was not part of the deal so the next day the item arrived to him and he signed for it and said it looked good. a few hours later he texted me and said there was a problem. i asked what and he had started taking it apart and said there were some extra holes under a string tightener. i told him that if he shouldnt have taken it apart as far as i was concerned he owned after that. he then hinted about doing somthing. i ignored him after awhile i did not hear from him so i thought that it was done. only to find out tha on the 19th of janurary my paypal card that i had a little money on was declined. i then checked my balance to find that paypal had refunded all of his money. i was mad to say the least. come to find out he had filed a complaint as to item not as described. and because i didnt know and did not respond to the complaint paypal gave him his money back. not only does he have his money he has a 1964 gibson firebird guitar. paypal automatically. charged me $4800. thing is i have no line of credit with paypal. they have been calling me and asking for some kind of payment. i asked them where the guitar was and why it had not been sent back. they had no response other than trying to collect money from me i explained i was not paying anything. they continue to call. i check with some local attorneys and all said that because paypal refunded the money that my issue is with them local law enforcement said the same for one i told paypal that the item was described nowhere by me in writing but i know this person was using paypal to rip it off its common sense that if you are refunded for a purchased item you have to send it back paypal is the reason why i have no guitar and trying to collect money from a item i dont have where has honesty and integrity. i am not paying them a dime i for sure am in need of help.
Paypal processed a payment from someone who had been making regular payments to me for repayment of money from me.
The payments had been made with frequency and had a history of being made from this fraudster on a regular basis.
The Fraudster and I had a falling out and his way of getting back at me was to file a FRAUDULANT claim to Paypal that this was an unauthorized payment. The payment was made in the usual and customary fashion......his credit card from money he made by selling items on ebay....and made directly to my Paypal account monthly. ----the evidence shows there was a HISTORY---
Unbeknownst to me after many many letters vial email explaining this persons fraudulant act, and the fact that he TRIED to order a DELL computer, home delivery foods, and clothing using THREE of my credit cards he had surrepticiously stolen from my walet-- how I don't know he obtained those numbers. ALL THREE credit cards caught this credit card fraud and stopped them from happening..........and told me after the fact.
Greedy Paypal preys on the individual because we have no $$$ power behind ourselvels like this multi billion dollar giant does. The address I provided and the phone number I provided goes directly to their CORPORATE office.
I sincerely hope that everyone of the 3900+ people here start berraging them with phone calls and letters. I submitted a complaint against Pay Pal with the attorney general of California as well.
Lets ALL BAND TOGETHER and show them for what they are BULLYS, who take advantage of their corporate poewe and $$$ to RIP OFF-- senior citizens, and average Americans just trying to get by by using ebay or other means to make ends meet.
I have been a good standing paypal customer for several years. I would NOT use them again and sugges that you don't either.
I had a buyer purchase over $11,000 in machines which were brand new. The machines were drop shipped from the mfg to the buyer.
I created a paypal generated invoice with an attached specification sheet from the mfg with photos. The invoice stated, all sales final, no refunds, no returns.
At the bottom it also stated that the buyer agrees to pay their credit card provider according to their terms etc.
Paypal sent me an "ok to ship" email and stated " seller protection eligible"
I shipped the machines 100% as described ( and as lsited on the mfg. specification sheet) The customer had them more than 2 months then filed a " not as described" claim with paypal.
Paypal never even told me what exactly was not as described? I had to keep asking since the machines are new and factory direct shipped and they were exactly as described on the specification sheet.
Paypal took over $700 from my account and then asked me to deposit over $10,000 more to bring my balance to $0 as they are refunding the customer for the order?????
I shipped them 100% what they ordered, they had the machines over 2 months and they just take my money then want me to deposit over $10K so they can take that too?
To this day I have not received the machines back and paypal still has my $700+ they took.
They offer no help for the sellers, the buyer states what they want and I am screwed? I am waiting in hopes that they take me to court so I can sue them.
I BOUGHT A PREPAID MASTERCARD AT THE DOLLOR STORE, I PUT 100.00 ON IT. FOR ONE IN TRYING TO SET IT UP IT ASKS YOU ALL KINDS OF PERSONAL QUESTIONS AND THEN TO VERIFY IT IT ASKS YOU QUESTIONS ABOUT PREVIOUS ADDRESS. WELL FOR ONE, THE QUESTIONS IT ASKED HAD NOTHING TO DO WITH ANY OF MY PAST RESIDENCES. THIS IS THE BIGGEST SCAM EVER! DO NOT BUY ONE OF THESE!!! THIS CRAPPING PAYPAL CREDIT CARD IS CRAP!!!!!
WANTED ME TO SEND IN MY SOCIAL SECURITY CARD AND PICTURE ID. BULL CRAP I AM NOT DOING THAT!
When making a purchase, you may want to think twice before using paypal. They have this thing where they hold on to your money after snatching it from your bank account for 7 to 10 days before releasing it to the merchant, thus making you have to wait two or more weeks to receive your item and in some cases, the seller ends up canceling your order altogether because the transaction is taking too long. They have begun to do this thing to random buyers. This scam on paypal’s part defeats the purpose of using them to make your buying experience go along smooth and quickly and in my opinion should be considered false advertisement. I have been a customer of paypal for nearly 20 years with absolutely no issues and without warning this happened to me. I have heard of sellers complaining about papal randomly holding on to their funds but now they have found a way to screw the buyer as well. When I contacted the company I was given no feasible reason as to why they're deciding to hold on to my money. This company needs to be investigated. I will never use them in the future again.
Paypal want's to act like a financial institution without the security. Here's what happened when I tried to sign up for a Paypal account. I only inputted my address, phone number, and email. Then I clicked on the account and their system sent me to the log in page. I tried to log in, but I couldn't because my email needed to be verified. So, I logged into my email accout and clicked on the verification link. It sent me to a password confirmation page, I inputted my password but it wasn't recognized. It was the correct password but for some reason it wasn't recognized. I tried to reset my password by clicking on the "Forgot password", I filled the info and got an automated phone call from Paypal. The automated system on the phone confirmed the code, but when I clicked online to confirm the same code it wasn't recognized.
Then, I decided to call Paypal and see what's the problem. The customer service rep told me that it was because I didn't cofirm my email address. She stated that she could do it over the phone by asking me various questions from public records. I told her that this is the first time that I had to confirm an email address by using public records. I told her since when did they start doing this and she stated since Paypal separated from Ebay. That's not true because a friend of mine opened an account after and they didn't ask all these questions to verify an email address. I told her that I would like to close the account.
Paypal's own website states that email verification process is very simple and automated online. The process is done by them sending you an email with a link and you just click on it and it's verified. It's highly suspect that they're asking all this. Also, everyone should know that information from public records is highly unreliable and unsecure to verify anything. It's just data mining companies that make money off of this scam.
I have been a happy user of PayPal for going on 13 years now. Never an issue until now, and my issue has been such a headache. I purchased a PayPal mycash reload card from a local store so that I could load $90 onto my account to pay some bills. I completed the entire reload process and got the confirmation that it was successful. HOWEVER, the money never went onto my PayPal account. I have been calling non-stop for three days now and all they do it transfer me back and forth from card services (the client they use for the reloads) and then back to paypal. Paypal says its an issue with their card services, and card services tells me its an issue with PayPal's end. I can not seem to get ONE compitant person who can get this settled for me, and at this point i have more or less been told there is nothing that anybody can do. Sooo, where did my money go? Who's keeping it? Because it surely isnt me. I was told by a paypal 'supervisor' that i needed to go to my local Police and file a report. The police were completely unable to file a report because nothing was stolen. Nothing was stolen, and nothing was lost, and there was no way for the officer to complete a report. So while at the PD, the officer decided to call PayPal for me to see what exactly needed to be done. PayPal transferred him to card services, who say they cant do anything and he needed to talk to PayPal, and once he was back with them they had no clue what anything even was or what to do. All i know is That I have been using PayPal for almost 13 years NEVER with any issue but now that im being ripped off and nobody can do anything for me.. I am udderly disguested with the way they conduct business. The saddesst thing of all is that they can see that the card was in fact loaded to my account, and they can also see that the money never went in. I have demanded a credit for the $90 and have said that when the locate the money (MY MONEY) that ended up in limbo, to just take that and credit me the $90 now. Nobody is helping me and nothing at all can be done. Therefore, I have been ripped off.
PayPal Inc. Reviews
Dear Louise Pentland,
I believe I like many other business owners have been subjected to Paypal’s unlawful practices far too long. I know Paypal's terms as much as I know they are unconscionable even for a highly intelligent business owner like myself. You see, I've been a paypal customer for over ten years. Large transactions have been processed through my paypal account for the past decade. I recently started a new business venture that launched on March 9, 2017. This business venture was comprised of an e-commerce store that offered a variety of trending products. I worked with legitimate and trust worthy suppliers to form this store which drop shipped it's products.
I researched to make sure this was acceptable by paypal and when I confirmed it was I was relieved and proceeded.
I worked hard to build a brand that was trust worthy and a brand that respected it's customers. This past month was incredible but allow me to get there first.
Last month I had a 15x increase in sales resulting in $15,000 worth of transactions processed via paypal. Out of these transactions was nearly one thousand successful deliveries, happy customers and disputes that made up less than 1% of my total transactions. I also had ZERO chargebacks.
This past month I had a 4x increase in sales from the previous month resulting in over $60,000 worth of transactions processed via paypal. On may 25th I had a customer dispute that looked like the wrong tracking number was attached to her account. I quickly sorted this out, refunded the customer for the mistake, and updated her tracking. I noticed a short time afterwards my account had be limited. I quickly gathered the documents paypal requested and provided them with every shed of truth they needed.
On may 26th I received horrible news that my paypal account had been limited permanently. Paypal's reasons were that my shipping my times exceeded exaggerated lengths and that my recent spike in sales was an indicator I was growing too rapidly. Yes you heard that correctly, I was growing too rapidly.
I couldn't believe what I was reading. Where was the promotion of entrepreneurship? Where was the respect and decency of a company I had used for over a decade? No one even bothered to pick up the phone and speak to me. Instead, they sent a cold heartless email.
The problem here is simple. I haven't done anything against paypal's rules. In fact, I've done nothing different from what some of the biggest drop shipping guys have done, who are all still in the good graces of paypal. I personally know a few of them. I've done nothing to infringe upon the terms Paypal requires in order to use their services.
In the past 48 hours, I've sent email after email, proof after proof, that I'm running a legitimate business and handling customer affairs honestly and fairly. I even told paypal that dropshipping was only a means to generate capital in order to launch my own private branded products in which I would ship myself. I even planned to launch this next month. I've emailed their executives, complaint department, appeals department, every department I could possibly reach out to.
I keep getting the same list of bs reasons. They will not look at my additional proof and they will not call me to discuss. They've refused. I even reached out via twitter and facebook as did many of my friends. We tweeted "Please fix this paypal. You're hurting my business and it's customers. PP-005-845-812-531"
I looked this morning and saw that I was blocked from twitter and facebook. BLOCKED from twitter and facebook. Paypal sure did me a solid with that move didn't they?
Here's why I need your help. Paypal accounted for 80% of my total transactions. I need paypal to move forward. Please help me.
My account has been limited for 2 weeks and PayPal are holding $25,000 of my customers' money. I've had 5-6 promises that the account will be resolved the next day and then they keep asking for more documents. I've asked my customers to file a chargeback on their payments and they can pay me by other means. I'm finished with PayPal. Never again will I trust a single penny of my customers' money with them!
I had an account with PayPal for years had my bank account linked with them had their prepaid debit card and everything someone hacked my account with them not once but 4 different time had people sending them money to my account then they would somehow withdraw it. They also withdrew any money I had. I reported this every time followed all the rules changed all my security stuff and everything every time the last time it happened it overdrawn my bank account cost me $$$ in overdraft charges. Paypal didn't do a d**n thing about it so I closed up my PayPal account. Before this happened I had lost my prepaid card through them and they wouldn't reissue me a new one even though they charged me four bucks for it they said it was because I was no longer at the same address. What kind of stupid reason is that so I no longer shop eBay because of this but at least my bank account is safe again. Paypal is worthless their security sucks!
Katie Krajeck is the attorney for Paypal. She is in the practice of holding funds against consumers for 21 days or longer, in violation of the Electronic Funds Transfer Act.
Katie Krajeck uses arbitration, a form of "privitized justice" that denies consumers the right to go to Court. It also denies CLASS ACTIONS. In other words, she assists Paypal in criminilized behavior that favors Paypal.
The fact is that Paypal earned more than $1.1 billion last year in interest by holding funds alone.
So what can you do when Paypal, (who has probably the most complaints of any company), holds your funds for an unlawful amount of time? Read the Terms of Service and file arbitration. Paypal and Katie Krajeck have to pay the entire arbitration which is very expensive. You should also complain to the State Attorney General of California and to the California Bar when Katie Krajeck attempts to take your rights to Court away from you.
Any Class Action attorney visiting this complaint should take a look at the number of complaints for holds and consider a class action. In addition, you should file a complaint here and with the CFPB.GOV, who regulates money transfer companies like Paypal.
Stay far away from Paypal and its crooked attorney, Katie Krajeck.
Throughout arbitration, Katie Krajeck hired outside attorneys, while she listened in on every conference call. She assisted Paypal in a hold of over 21 days which is in violation of the Electronic Funds Transfer Act. That is no different than your bank holding a check for 21 days for deposit. Would you permit that?
The American Arbitration Association is a kangaroo court which finds in favor of Paypal in arbitrations, although in two separate arbitrations, which were identical, they found no winner and one and found against the consumer in the other! They even awarded fees in California, which is against California law.
Katie Kraject should be ashamed to represent a company in the practice of defrauding consumers. AAA is no better.
I bought some clothing items from a online boutique named Linkshe.com based in Shanghai China. The items were nothing like the images on the internet. I purchased the items thru PayPal and was asked to ship the items back to Linkshe.com and had to pay 50.00 to ship items back. I supplied PayPal the tracking number was recently denied my refund because PayPal claims they have no way of verifying if linkshe received my returned items because linkshe said they never received the items. PayPal agreed with linkshe and denied my refund. This is not right and I'm considering filing a complaint with the BBB. I want other consumers to know PayPal does not look out for the best interest of the consumer. Linkshe is in China and China does not use tracking numbers. I don't have a piece of mind shipping with PayPal because I'm not protected. I also have a letter from the USPS that indicated which countries use tracking numbers and which do not. I have yet to appeal this transaction with PayPal.
We purchased a my cash card and loaded $250 on it. When trying to load it gave message 203.
"We won't share your full financial information when you shop with PayPal and we keep all PayPal transactions heavily guarded" is a sham!!! When you shop thru PayPal you are not guarded from false charges and PayPal will not even talk to you, without comment push you off to Synchrony Bank.
I ordered a trial offer with S&H charges only, for this charge and only this charge I used my Synchrony Credit Card with "PayPal Logo" all over. The Vender charged additional amount 2 weeks later and PayPal totally ignored my dispute and pushed me over to the Credit Card Company. I disputed with Synchrony Bank 3 times and been told each time "we investigated and you gave them your information therefor you authorized the additional charges". DUHH...I gave them the Info for the S&H only and PayPal/Synchrony Bank allowed the second Charge $103.00 and refuse to honor my statement that I did not authorize any other charges. I hurried and closed the Credit Card account before any whomever Company is allowed to make any charges they feel like!!! Needless to say...I will never trust PayPal with any purchase again.
I sold my cell phone using Paypal as the payment center, since this was the first time i used them everything looked ok. i fould out it was a scam payment even though everything said Paypal. When i called Paypal to report the scam they gave me bogus email address. I sent an email to ceo and head of security and recieved no response. they could stop this problem but have no desires to. They scam the public as much as the crooks. Boycott PayPal as they are ripping us off.
I purchased a Pay Pal My Cash card for $500 back in May or 2016 from a Walgreens in Arizona. the funds were then attempted to load to pay pal account via pay pal.com/cash website however there was a "redemtion" issue error 203 or so they said
I travel for a living and work for/ on the rail road. At the time I didnt have the time or ability to handle the situation until now in December. I contact the pay pal my cash people and they want me to forward to them the card front and back my id and receipt. I do not have the receipt because i thossed it. However i have a bank statement showing the transaction. So i forward them all this proof.
Basically without the receipt im screwed they pretty much say. Im out 500$ its just sitting out in limbo. I provided my bank statement!!! Pay Pal has my bank account linked to my pay pal. The same bank that issued the debit card i used to purchase the Pay Pal my Cash Card from walgreens. They are just gonna keep my money. Theifs
Paypal is in the business of holding your money from sales on eBay to earn interest. Some estimate they make $1.2 Billion per year by illegally holding funds.
Paypal violates Federal Wire laws that regulate companies that transfer money, like Money Gram, or Paypal.
This practice is illegal, but Paypal buys its way out of actions with settlements; the latest is Zepeda vs. Paypal, where the Plaintiff alleged Paypal illegally held funds. This practice needs to stop.
You can report it here, with the CFPB.gov (please file a complaint with them as well). Further, you can file arbitration by going to adr.org and filling out the consumer demand for arbitration. Paypal pays all costs, and you will have some newbie attorney like Luis Gonzalez out of Florida have to fly to your hometown for a hearing, per the Terms of Service.
The arbitration agreement can be found on adr.org by searching the consumer registry. File this with your complaint to [email protected]. The more consumers who file arbitrations, who put Paypal's illegal practices in the limelight, the more likely Paypal is to change.
Should you need to contact their attorney, his bio is here: hklaw.com/Luis-Gonzalez/
HKLaw represents BOTH Paypal and eBay--so it makes one wonder what collusion eBay and Paypal are up to and why they hire a shrinky dink lawfirm like hklaw.com to represent them.
Paypal needs to change its practices on money holds to comply with Federal Law, not its "Terms of Service." Enjoy Paypal. If you have to pay interest on the money you owe me, I will donate every penny to the Children's Hospital in the name of Luis Gonzalez, wimp attorney, and Paypal, money laundering thieves.
Paypal Transaction ID: 38A52427LP4585135
Transaction was started on around September 25th and concluded on November 1st, 2016.
I was told by Paypal both by phone and messages that I would be covered through paypal buyer protection before I even sent the item and in transit.
Here is a message from Paypal stating that I am covered:
Over the past week paypal has removed $1500 from my account without my authorization.
1st instance: 10/20 Paypal Transfered $603.00 from my account: Called in, paypal customer service said they had a gltich where they paid a vendor that I asked them to pay and then put the money back into my account. They said the glitch was fixed and would never happen again. They also thanked me for my 10 years of service with them and mentioned my account was in excellent standing (time on hold 1.75 hours)
2nd instance: 10/21 Paypal Transfered 3 transaction from my account totaling $374.60: Called in, paypal customer service said they're not sure what happened, but they apologized again and refunded $200 of the $342. back into my account within 15 minutes time. Said again they had a gltich, and that it would for sure not happen again (time on hold 2.25 hours)
3rd instance: 10/25 Paypal Transfered $482.50 from my account: Called in, paypal customer service after 1.25 hours transfered me to a man who called himself "The Front Line". While constantly interrupting me and talking over me while I was trying to explain my position, and to bullet point his statements:
"There was never a glitch"
"This is your fault, you should've been watching your balance"
"If customer service told you Paypal had an issue they were lying to you"
I then asked if me being a customer in excellent standing meant anything, after I said I would work with them on the balance if they could prove they were real and he mentioned he couldn't help me.
I asked him if Paypal didn't have an issue, why was my balance on paypal.com wrong? He said he cannot guarantee that the balance on the paypal site is right or wrong, i then asked what all those fee's are I pay on EVERY paypal transaction are for if its not for making sure my money is secure. He stated "WE ARE NOT YOUR BOOK-KEEPER"
SO HE DIDN'T CARE I WAS A LOYAL CUSTOMER IN EXCELLENT STANDING FOR 10 YEARS
HE SAID IT WAS MY FAULT
So there you go, Paypal lied, cheated and STOLE money from me. And MR. FRONT LINE said he didn't really give a s**t what I thought.
PAYPAL TOOK MONEY FROM ME WITHOUT MY AUTHORIZATION AND DIDN'T CARE WHAT I THOUGHT ABOUT IT. 10 YEAR CUSTOMER IN EXCELENT STANDING AND THEY FKD ME!
Re: Support me in seeing that PayPal no longer conspires by coercion with Felonious Chargebacks!!
10-23-2016 05:00 AM
Veteran Attorney and long standing business client of PayPAl has corporate account frozen by PayPal after releasing my funds and months later unknowingly sides with vacation traveler, thus overdrafting my rock solid account and "after" I pressed charges against the professional, traveling squatter, who now has (3) THREE open FELONY WARRANTS including her extradition from Illinois, for burglary, defrauding an innkeeper and conspiracy! While the initial crimes were only committed by my guest upon reimbursement from PayPal; non of which would have transpired had I not been forced to "overly" corporate with PayPal and produce entirely too many details surrounding the aledged crimes, and after TripAdvisor had fully investigated the suspect, non of which was directed at me to perform; I.e to the extent of subpoenas to my security entrance and affidavits from numerous employees and property caretakers; therefore this is why I am deeply compelled to copy/paste a novel of instructions demanded of me, I follow, during my own request to dispute an erroneous transaction. I shall post this data below, afterwhich I will enlighten your readers as to the CNN pending news report from PayPal being chastised in the media, as well find "at a minimum", I'm encouraged an exec will be charged from a litany of accomplis felonious acts, and (3) additional felonies were all made possible from PayPal's coercion with the criminal.
SEE BELOW THEIR TACTICS:
The Paypal Credit Account is a Sham. I was buying an item on Ebay one day and noticed a button that stated to apply for Paypal Credit in which I did and was issued a credit limit. I shopped around Ebay and other online stores that I usually shop at. Everytime I tried to check out with the PayPal Credit Account I was told that I needed to make a different payment choice because Paypal Credit has denied this transaction. So after calling Paypal Credit, I was told that I need to find another way to pay for the Item that I wanted to buy because me buying this item would raise red flags on the Paypal side and not the credit department side. Hah really ok, So many many phone calls and many rejections later to pay for my transactions I spoke with Joshua a manager which told me that there are two separate companies of Paypal, the credit department and the Paypal side. He told me since I have no history with Paypal I would need to buy small things until I can build my way up to then use my credit. He mentioned that I wanted to buy a tv stand earlier for 366.00 earlier and now I wanted to buy teeth whitener for 26.99 and I needed to start lower than 26.00 for my item to be approved, I am confused since my credit limit was a few thousand dollars this would take forever and why do I need this.
I have a paypal business card and get payment from paypal my cash cards have been doing this for over a year and all of sudden i get error 203 when i call customer service they tell i cant load money with a my cash card i didnt purchase it has to be purchased in the same city and state i live in. i sell product online and this is the forum of payment i have been accepting now i have 700.00 on a my cash card that i cant use and unless i can send a copy of the orginal card my id and recipt i cant get a refund they just keep my money. these people are scammers they need to be stoppped ASAP this stealing peoples hard earned money and making it impossible to get a refund
I subscribed to PayPal's 'Pay After Delivery' service. PayPal advertises this as a way to purchase items and not have the money withdrawn from your account for 14 days.
I submitted transactions on February 3, 2016, to be withdrawn from my bank account on February 17, 2016. Instead of waiting to process the transactions, PayPal submitted the transactions to my credit union for immediate processing.
I tried to cancel the transactions via the instructions on the PayPal website but the instructions did not work. Needless to say, my checking account started being hit with multiple overdraft fees. At this time my checking account was overdrawn by more than $800. Payments to other creditors were also returned and assessed overdraft fees since there was no money in my checking account.
I called PayPal and was told by Oliver that PayPal screwed up and processed the transactions in error. I asked about reimbursement for the overdraft fees but was told that PayPal didn't reimburse overdraft fees and to contact my bank.
I called my credit union to see what could be done. My credit union said that they do not cancel overdraft fees and to contact PayPal again. What my credit union did was to block PayPal from submitting electronic transfers from my bank account. At that time the pending overdraft fees would have been over $1,200.
I called PayPal again and spoke to a supervisor. We discussed the issue and he agreed to send me a letter via e-mail outlining PayPal's error. He said that he was not able to reimburse me for the overdraft fees and to contact my credit union.
When I received the e-mail from PayPal I was outraged. Instead of admitting the error in processing the payments on February 17, PayPal's language in the letter placed the blame on me for the overdraft fees. The agent said that the language in the letter is the only approved language from PayPal's legal department regardless of what was agreed upon.
I called PayPal and demanded to speak to a supervisor. The supervisor got indignant and said that PayPal will never reimburse overdraft fees, regardless or not if it's their error.
In the next few days I got a letter from a collection agency demanding payment for almost $700. I called the collection agency back and explained the issue. The collection agency filed a dispute and returned the matter back to PayPal.
Next, I sent a Demand Letter to PayPal. The Demand Letter was my attempt for PayPal to reimburse me for the overdraft fees plus other issues caused by PayPal.
PayPal responded four months later demanding payment. I tried to explain what was going on, but she got indignant and said that they will never pay any money for their error. I told this supervisor that I would take this matter to Small Claims Court.
A couple of weeks ago I got a letter from another collection agency demanding payment. I explained the entire issue, including the collection agency, and they said that they would return the matter to PayPal.
It wasn't three days later that I got a call from the first collection agency demanding payment for the same amount. They were surprised that a second collection agency was now involved.
I'm in the process of resending the Demand Letter, but this time I'm going to put a deadline for answering. If PayPal continues to deny that the error was on their part I will take them to Small Claims Court.
Are you totally kiding me Paypal? It has bee TWO months of my account being frozen for NO reason whatsoever. Okay, great you have to make sure my wife and I and our children are not terrorists or drug launderers. I get that. But once we jump through all of your hoops, open our d**n account again and remove the restrictions. Don't keep making us send you the exact same things over and over and over again.
Pull your head our of your a** Paypal. If you are going to screw with peoples account - communicate with them and tell them why and when. Or just hire more people to handle the mess you are causing.
Paypal advertised that ALL of my purchases will be protected.
paypal say they will refund my money if i did not receive an item i attemtped to purchase, they lied!
i attempted to make a purchase through paypal and the item was never received by me.
i filed a report with them to refund my money in the amount of $16.79 usd and they just closed my request and refused to refund my money.
i am thinking of sueing them for false advertising just for this. what they have done is wrong and anyone would know this.
When my daughter gave me my Paypal cash card and I tried to load it to my acct. said it had already been loaded. My daughter said no it hasn't.
Everything I HAVE ever ordered was by lineline, no computer. I am 70yrs old, just (March 2016) got a tablet to use at my sister's home. I also, just got a mobile phone. I have never used paypal. Sometime in 2010, they accepted charges from lc,out of austin, twxas. (Online jewerly channel). I did order items and paid for all thru USA account. They refuse to remove this and could care less about an old lady.
The product for which the payment is in question was sold on eBay for $14049.00 paid by the buyer on June 11, 2016. After PayPal’s fees, the amount of $13641.28 remained in my PayPal account. I made an online transfer on 06/12/16, from PayPal to my checking account and got the confirmation email that the amount is being transferred. Then, without informing me the transfer of funds was reversed the same day. After inquiring, PayPal informed me that my funds are frozen for 180 days!!!! (till December 15, 2016)
When I appealed, I was unlawfully forced to upgrade my account to a ‘business’ account, and a credit check was run which usually decreases my credit score by a few points. After which, only part of my funds ($4640.00) was released, and PayPal is still withholding the remaining $9000 for at least 90-days (till Sept 15, 2016). Note that we waited to contact PayPal for more than 30-days from the time the item was sold since our eBay policy for returns is 30-days. The buyer of this product is happy with the purchase and has not asked for a refund.
PayPal representative has told me via email that after 90-days i.e. after September 15, 2016, I can appeal for the funds ($9000.00) to be released, but there is no guarantee that the funds will actually be released. I have copies of all the emails as proof sent to me by PayPal and time and again excuses given for not releasing my balance amount of $9000. I have been a PayPal member for almost two years and have used PayPal numerous times to receive payments from the buyers maintaining a 5-star rating on eBay. The customers have also given me glowing reviews.
Name Arvey T, .. A disabled vet. Full time college student.I opened a PayPal account.. Not a business acount. .just to get a card to up load my own personal money..I can go to ATM and 28th draw any time I want to..my state income tax came pronto my account.. PAYPAL SAID I OWED FOR TRANSACTIONS AND FEES.. FROM USING ATM. AND PURCHASES.. yes. Its my own monie.. My tax refund gone into my acct. June 8.. For 6 mo. I fought.. Until I had to send the president of the co.PayPal .. He called me an said we will talk to the on a conference call.. Clearly he saw Tht tht was lying..got PART of my money back... Thn . federal refund taken bc PayPal for ahold to IRS SAID I OWE A DEPT. TO VA.HOSPITAL 2009.. PayPal submitted the paper work the selves . it's taken my money . sorry mutha f*******
I bought two cards from PayPal. I wanted a refund since it wasn't loading in my PayPal account. It turns out their my cash service isn't even PayPal. PayPal wouldn't talk to me said it wasn't on them. Talked to third party and now they are giving me the run around. It's looking like I will not be getting my money. I am now out 600 dollars. DO NOT TRUST PAYPAL OR PAYPAL MYCASH. It is a scam.
First off, I will be up front in telling you that I am a white American successful business man. I own several small businesses and a few internet sites. I never had any type of problems with Pay Pal until I started selling Chinese bought goods to my clients world wide. When my inventory came from America, Canada, or Germany everything was fine. However, when I decided to make some sizeable purchases from China and place them for sale at discounted rates, then I got an email telling me I was randomly chosen to be investigated and it was just a general thing that the computer does every so often.
I had been given a heads up from some of my vendor friends that pay pal plays these types of games when companies start dealing with minorities or countries they don't really approve of. Lets just be honest, they are undercover racist and that really annoyed me. After finding nothing that they could say was wrong with my business model or the way we did things, they did say that they viewed my latest venture with the Chinese as high risk... HIGH RISK?? I am a multi millionaire and I will take what ever risk I choose to. As long as my inventory sits in American warehouses, they have nothing to be concerned about. And after I showed them over 750 thousand in that months inventory,
I refused to allow them a closer peek into my warehouse. This was beginning to feel less like an inquiriry and more like a shakedown or IRS investigation.. So after telling them those very words, they said that I could 1. empty my accounts with them and refund my pending transactions ( over 200k) or 2. Have my accounts placed on some type suspended investigations where they will hold my cash for 9 months until they would refund. Of course I chose 1. Then these spineless bastards had the nerve to not delete my company or personal information from their database,
saying they reserve that right, just as they reseved the right to hold my money for 9 months if they chose.. BEWARE when you sign up for PAY PAL you sign up for them to screw you any way they choose. And on top of all those things they are racist. I have information(verified) about how they are moving money for cartels and drug dealers and have been doing so for some time. However I will watch them crumble as the other pay services mature... DONT SUPPORT RACIST PAY PAL. I know that some people will come to their defense but save it, until you have reached my level you are just speaking on things you have no knowledge of....
From some reason you can't complain about paypal on yelp?? So here we go. They froze a 200 payment for 60 days until we prove we are worthy to receive the funds or if we are will to pay a special fee. Here is our response to Paypal.com:
Wow. We did not anticipate such unethical action from you to acquire more money from us. If you really cared about Dr. xxxx, you would have discovered that we are a government recognized 401(3)(c) religious organization. Clearly, you are floating our funds for interest on the principal balance under the pretense of concern and only more funds from us will free up that concern. Don't fret too much for Dr. Sanchu xxx and enjoy freezing his money for your personal gain. We are going to use Stripe from this point on.
I recently opened a PayPal account to take payments for items I sell on the internet through PayPal. WHAT A NIGHTMARE! I sold and item and then was told by PayPal that I would only be able to access the first $1000.00 even though the item I sold was considerably more. Then they had the information that the product was delivered and according to their own rules they would release the funds 3 days after delivery. I have tried to get this resolved through the website which was a joke! They sent me automated replies that didn't address what I was trying to get to. I finally called them and they then told me that I had just updated the delivery yesterday even though their own system showed delivery 2 days prior. I was sent to a supervisor and was given the same song and dance. When I asked for her name she put me on hold and refused to give me her name.
I was forwarded to a person by the name of Chris and once again the same run around. He gave me their legal departments address to send information to.
My new nickname for PayPal is SIS (Spineless Internet Shark.) I have been a loyal customer for ten years. I just decided to have my tenants pay through Paypal's "Friends and Family" option as recommended online so that I wouldn't be charged as a merchant since, really, I am not a merchant selling goods. By the way, PayPal, some of the tenants would occasionally be putting the payment on their credit cards and, as we agreed, PayPal would be collecting 2.9%.
Explained the procedure to 16 tenants and had them all sign up. Spent days on this. Got my first two rent payments through PayPal (one of which, by the way, the tenant did so in a way so that PayPal collected their first 2.9% on) and guess what, I get an email from PayPal telling me that their policy had changed and now I could only withdraw $1000/mo from them and would have to wait 21 days to withdraw the rest. I am stunned. How sneaky and with what little respect do they treat a 10 year customer. The first rep. I called told me not to worry, that the 21 day waiting period would be waved. Later, I called again just to make sure about the waiver (before everyone else paid their rent) and this rep. told me that the $1000 limit was in force and then belittled me by saying "well, maybe if your good, in a few months you can call and we might raise the limit to $2000.
My tenants work for their money. I work for my money. PayPal is just a mostly computerized middleman that does nothing but run a computer program and they have the gall to tell me if I'm good I might get $2000 of my 16 rent checks. Needless to say, I had to contact all 16 tenants and tell them to not pay with PayPal and that PayPal was a sneaky and disrespectful company and that I nor they should ever support them whatsoever.
Unfortunately, one of my tenants is a little old man that we spent much time setting this up for and because I, unlike PayPal, actually care about someone other than myself, feel compelled to keep my account open so that this man can at least pay his rent online. Other than that, I will never use PayPal again for any reason whatsoever and any time I hear someone is ordering something online I will tell them "Don't use PayPal. Check the reviews. Don't send your money to a company that cannot be trusted."
Paypal. Inc. Is Far From Being As Honest And Fair As They Used To Be!
Back around my birthday, believe it or Not which was on Saturday, February 13, 2016, I tried to send my contractor a payment via Paypal and it would Not go through...
I sent out numerous complaint letters to find out Why it was Not working and they would Not tell me a **** thing and also would Not help me either and kept referring me to contact the merchant and have him contact Paypal to try and work out his Limitation Problem.
Well, he eventually contacted Paypal and they LIED to Lito by telling him that he owes them money which was around $8,000.00.
Whatever they claimed he owed them, it is a 100% LIE because Paypal makes their money on Commissions when people send money through their system.
Please NOTE: There is NO way that anybody could steal money through Paypal because they have a 100% Secure System and Paypal Always Gets Their Money First and then they disperse it internally by going through it and then taking out their commissions and fees and then Paying You The Difference.
In Other Words: They Have Total Control Of Your Money And Payouts Before It Even Gets Into Your Hands and therefore, there is No Way That Paypal Can Even Make A Single Handed Mistake!
Furthermore, there is NO way in **** that Lito could Steal Any Money and I know Lito quite well and he is NOT like that, but Paypal being the kind of Corrupt and Corporatist Company That They Are; They Can Therefore Say And Do Anything That They Want With Their Customers (Whether It Is True Or Not), Just To Get Rid Of Them Like They Did With Both Lito And Then Myself Right After I Had Filed Complaints About What They Did To Him!
I'm doing my taxes and I noticed a charge back in Sept of 2015 from Paypal *JERRY for 139.98 for "Service Providers". I neither ordered nor received anything from these people. I have no clue as to who they are or what they do. I can't believe I didn't notice it then. Now I have to file a fraud complaint w/my Bank as well as try and contact Paypal. While looking this up, I've noticed that there have been several instances of people having the same problem. Paypal is supposed to protect our information and has failed miserably in doing so. Now we are being warned not to use them at all. Lesson learned here is instead of just filing away my bank statements, I need to go over them with a fine toothed comb every month. This is gonna be a big hassle and Paypal should know better. Seems like there's a couple of lawsuits pending on them for this very same reason.
I bought $209 of Veterans merchandise from a Website Sgt Grit.com,payable via PayPal. Paypal delayed payment then released payment to Sgt Grit.com. Sgt Grit has changed their name to Grunt.com. I have sent both parties an email stating the error. I have asked for a full refund. It has been 2 months
I used PayPal before with no problem. I both sent and received payments and all was good, until one day out of nowhere my account had a limitation. I could have loaded monpayin to PayPal, but was not allowed to transfer or cash out. They called it a "limitation". So I call PayPal to resolve it, but the PayPal representative told me that it is on a permanent limitation, meaning there s no way I can appeal it. They just told me to use a different payment processor from now on. Any money collected from my clients I would not be able to cash out or transfer to another account.
After asking if there is anything I can do (supply documents, etc) to,possibly have this corrected as there may be a mistake. PayPal's answer was NO, there is nothing they can do. I asked why or how they came to the decision to "limit" my account permanently, and they said they can't disclose that information.
PayPal said that it seems like I was associated with another account that also has a permanent "limitation", which they didnt even tell me whose account or why or how my association was with that account. So I don't even know what account that mine was associated with that caused me not to be able to take money out. Does paypal just keep the money, and why not just close my account inslimit of "limiting" it. Why do they still allow me to add my bank accounts and put moeny there when I can't do anything with it (Not even purchase outcast out). Did my customer send me money from a fradulent account? I don't know (PayPal) doesn't tell me and, if so, they should have a better way of limiting an account than not letting me get my money out from ALL the clients I received payments from. I would have understand somewhat if they did not let me get the money from that client.
i asked if there is any way I can at least find out the reason why. I told them I don't even need to know names, but how they came to the conclusion that they block me permanently without even allowing me to get my balance out. And why they Tatul allow me to put money into PayPal, but can't use it at all. I can load money, but not transfer or buy or cash out anything. They said NO. They cannot disclose that information.
Now it has me thinking that PayPal (PYPL) pulls off this type of FRAUD every once in awhile to some customers to keep their money. What a SCAM this PayPal Holdings Inc. is doing. at least they got the "Holdings" part right. They hold on to my hard earned money forever. Consumeraffairs.com has many stories of how PayPal stole from people. I can't believe this. Just watch out when using PayPal because out of the blue with no explanation provided they can keep your money and never return it. This is disgusting, are they really struggling that much as a business that caused them to resort to stealing? Criminals.
Withholding my money. False advertising, creating reasons to withhold funds. I recently created an account with Paypal to receive my money from a family member in GA. THIS HAS BEEN A NIGHTMARE!!!! After setting up account I learned the only way to receive money is to through either a 3 to 5 day process of having it transfered to my bank, ordering one of their business cards which they lie and say they deliver in 7 to 10 days well I am on day 21 and still no business credit card or through a prepaid card which I received and then guess what they blocked me from transferring money to it to retrieve my funds. I have literally called them 20 plus times in the last 3 weeks to be hung up on to be transfered to more people who didn't know what they were doing. I really think they are running some sort of scam in order to keep investing your money in whatever other businesses they are into. I have called I have emailed and to no avail I still have no answers. We are currently on the phone with an agent named Kate lets see if she hangs up or creates a new issue for why we can't access our money its 4/21/2016 at 12:47 and yes she is telling us we cant transfer anything but 300$ then telling me she can't verify my account with my birthday. Guess what its 1:03 pm and she just put us on hold because even with all the we lift this restriction bs they just went through with me they still won't let me take the money out of my account. LOL this is how they treat their consumers I am wondering if I just need to get an attorney involved bc it seems like unless I talk to the CEO or someone with some power all these peons are going to continue to pass us from person to person. Its 1:13 pm still on hold.
Is this legal for a company to take and hold your money then create a ton of obstacles to get the money you transfer through them. I have several people I need to give money to and guess what I won't be able to pay them because paypal won't release my money. If I get sued can I sue them? They say these are safety measures hmm really safe for who because it definitely is not user safe. They just came on the line and pretended they couldn't hear me and hung up on me again, sad for them I recorded everything which is legal here in my state. This IS INSANE IS THERE NO ONE WHO CAN HELP AND PUT A STOP TO THERE DISREGARD FOR THIS SITUATION!!!!!! I JUST WANT MY MONEY SO I CAN DISCONTINUE ALL USE OF THEIR SERVICES AND WARN EVERYONE I KNOW ON SOCIAL MEDIA AND OTHERWISE OF THEIR BUSINESS PRACTICES SO NO ONE ELSE HAS TO GO THROUGH THIS MUCH OF A HASSLE TO GET THEIR MONEY!!!!!AMERICAN EXPRESS SERVE IS SUCH A BETTER OPTION I HAVE NEVER HAD ANY ISSUES USING THEM BUT TRYING TO DO SOMETHING NEW HAS SCREWED ME AND MY BUSINESS I JUST WANT MY MONEY PLEASE HELP!!!!!! Account ID:
I had a $16679 balance with No Interest and No Payment plan with PayPal that expired on 11th March. I was under the impression that I will have a billing cycle before I can payoff the balance. I had funds to clear off the balance. But PayPal charged me with $1991.05 in interest charges on 14th March. I checked my account on 16th and realized this and immediately contacted PayPal customer service and paid off the balance and request a refund of finance charges in lieu of my mistake. Customer service supervisor mentioned that they couldn't do anything about it and asked me to send a letter to their head office in Timonium. I sent a letter (faxed and mailed) to which I just got a response saying the request has been completed. Nothing happened for 48hrs and I called back the customer service. They mentioned that the request was denied. No courtesy at all. Out of rage I asked them to close my account. I even mentioned to them that I was out of country visiting India from March 4th - March 12th, I have proof for this, not that this is an excuse, but still something to consider if they can.
I think, it is ridiculous practice to charge that much interest for a simple mistake and completely shut me off. Is there any law that could help me. $2000 is a lot of money. Any help with this issue is greatly appreciated.
This was a purchase of a 1964 gibson firebird guitar by a individual from chicago the item was first being auctioned on ebay to where the a person was trying to purchase offline. i did not sell and when the auction was done with no buyers this person was contacting me with offers. the guitar itself was not mine but a friend of mine who needed money. so i was trying to sell it for him. he had owned it over 30 years. somthis person from chicago keep texting me offers for the item and my friend finally agreed to sell at $4800. i then informed the buyer and he agreed to drive from chicago to pick up in bc michigan this all happened the first part of janurary. i had taken the day off work to meet him. the ne t day i xid not hear from him til late morning. he informed me that the weather was bad and wanted to know if i could send it. i told him that he needed to send the money before i would send him the guitar. so he paid using paypal but i waited until after i transferred the money and it cleared my account when it did i went to pakmail and sent the guitar out i used $221 of the money he had sent to send it which. was not part of the deal so the next day the item arrived to him and he signed for it and said it looked good. a few hours later he texted me and said there was a problem. i asked what and he had started taking it apart and said there were some extra holes under a string tightener. i told him that if he shouldnt have taken it apart as far as i was concerned he owned after that. he then hinted about doing somthing. i ignored him after awhile i did not hear from him so i thought that it was done. only to find out tha on the 19th of janurary my paypal card that i had a little money on was declined. i then checked my balance to find that paypal had refunded all of his money. i was mad to say the least. come to find out he had filed a complaint as to item not as described. and because i didnt know and did not respond to the complaint paypal gave him his money back. not only does he have his money he has a 1964 gibson firebird guitar. paypal automatically. charged me $4800. thing is i have no line of credit with paypal. they have been calling me and asking for some kind of payment. i asked them where the guitar was and why it had not been sent back. they had no response other than trying to collect money from me i explained i was not paying anything. they continue to call. i check with some local attorneys and all said that because paypal refunded the money that my issue is with them local law enforcement said the same for one i told paypal that the item was described nowhere by me in writing but i know this person was using paypal to rip it off its common sense that if you are refunded for a purchased item you have to send it back paypal is the reason why i have no guitar and trying to collect money from a item i dont have where has honesty and integrity. i am not paying them a dime i for sure am in need of help.
Paypal processed a payment from someone who had been making regular payments to me for repayment of money from me.
The payments had been made with frequency and had a history of being made from this fraudster on a regular basis.
The Fraudster and I had a falling out and his way of getting back at me was to file a FRAUDULANT claim to Paypal that this was an unauthorized payment. The payment was made in the usual and customary fashion......his credit card from money he made by selling items on ebay....and made directly to my Paypal account monthly. ----the evidence shows there was a HISTORY---
Unbeknownst to me after many many letters vial email explaining this persons fraudulant act, and the fact that he TRIED to order a DELL computer, home delivery foods, and clothing using THREE of my credit cards he had surrepticiously stolen from my walet-- how I don't know he obtained those numbers. ALL THREE credit cards caught this credit card fraud and stopped them from happening..........and told me after the fact.
Greedy Paypal preys on the individual because we have no $$$ power behind ourselvels like this multi billion dollar giant does. The address I provided and the phone number I provided goes directly to their CORPORATE office.
I sincerely hope that everyone of the 3900+ people here start berraging them with phone calls and letters. I submitted a complaint against Pay Pal with the attorney general of California as well.
Lets ALL BAND TOGETHER and show them for what they are BULLYS, who take advantage of their corporate poewe and $$$ to RIP OFF-- senior citizens, and average Americans just trying to get by by using ebay or other means to make ends meet.
I have been a good standing paypal customer for several years. I would NOT use them again and sugges that you don't either.
I had a buyer purchase over $11,000 in machines which were brand new. The machines were drop shipped from the mfg to the buyer.
I created a paypal generated invoice with an attached specification sheet from the mfg with photos. The invoice stated, all sales final, no refunds, no returns.
At the bottom it also stated that the buyer agrees to pay their credit card provider according to their terms etc.
Paypal sent me an "ok to ship" email and stated " seller protection eligible"
I shipped the machines 100% as described ( and as lsited on the mfg. specification sheet) The customer had them more than 2 months then filed a " not as described" claim with paypal.
Paypal never even told me what exactly was not as described? I had to keep asking since the machines are new and factory direct shipped and they were exactly as described on the specification sheet.
Paypal took over $700 from my account and then asked me to deposit over $10,000 more to bring my balance to $0 as they are refunding the customer for the order?????
I shipped them 100% what they ordered, they had the machines over 2 months and they just take my money then want me to deposit over $10K so they can take that too?
To this day I have not received the machines back and paypal still has my $700+ they took.
They offer no help for the sellers, the buyer states what they want and I am screwed? I am waiting in hopes that they take me to court so I can sue them.
I boiught a hammer golf club as avertised for 119.00 and was charged 269.00 by paypal I have been riped off by pal pal
I BOUGHT A PREPAID MASTERCARD AT THE DOLLOR STORE, I PUT 100.00 ON IT. FOR ONE IN TRYING TO SET IT UP IT ASKS YOU ALL KINDS OF PERSONAL QUESTIONS AND THEN TO VERIFY IT IT ASKS YOU QUESTIONS ABOUT PREVIOUS ADDRESS. WELL FOR ONE, THE QUESTIONS IT ASKED HAD NOTHING TO DO WITH ANY OF MY PAST RESIDENCES. THIS IS THE BIGGEST SCAM EVER! DO NOT BUY ONE OF THESE!!! THIS CRAPPING PAYPAL CREDIT CARD IS CRAP!!!!!
WANTED ME TO SEND IN MY SOCIAL SECURITY CARD AND PICTURE ID. BULL CRAP I AM NOT DOING THAT!
When making a purchase, you may want to think twice before using paypal. They have this thing where they hold on to your money after snatching it from your bank account for 7 to 10 days before releasing it to the merchant, thus making you have to wait two or more weeks to receive your item and in some cases, the seller ends up canceling your order altogether because the transaction is taking too long. They have begun to do this thing to random buyers. This scam on paypal’s part defeats the purpose of using them to make your buying experience go along smooth and quickly and in my opinion should be considered false advertisement. I have been a customer of paypal for nearly 20 years with absolutely no issues and without warning this happened to me. I have heard of sellers complaining about papal randomly holding on to their funds but now they have found a way to screw the buyer as well. When I contacted the company I was given no feasible reason as to why they're deciding to hold on to my money. This company needs to be investigated. I will never use them in the future again.
Paypal want's to act like a financial institution without the security. Here's what happened when I tried to sign up for a Paypal account. I only inputted my address, phone number, and email. Then I clicked on the account and their system sent me to the log in page. I tried to log in, but I couldn't because my email needed to be verified. So, I logged into my email accout and clicked on the verification link. It sent me to a password confirmation page, I inputted my password but it wasn't recognized. It was the correct password but for some reason it wasn't recognized. I tried to reset my password by clicking on the "Forgot password", I filled the info and got an automated phone call from Paypal. The automated system on the phone confirmed the code, but when I clicked online to confirm the same code it wasn't recognized.
Then, I decided to call Paypal and see what's the problem. The customer service rep told me that it was because I didn't cofirm my email address. She stated that she could do it over the phone by asking me various questions from public records. I told her that this is the first time that I had to confirm an email address by using public records. I told her since when did they start doing this and she stated since Paypal separated from Ebay. That's not true because a friend of mine opened an account after and they didn't ask all these questions to verify an email address. I told her that I would like to close the account.
Paypal's own website states that email verification process is very simple and automated online. The process is done by them sending you an email with a link and you just click on it and it's verified. It's highly suspect that they're asking all this. Also, everyone should know that information from public records is highly unreliable and unsecure to verify anything. It's just data mining companies that make money off of this scam.
I have been a happy user of PayPal for going on 13 years now. Never an issue until now, and my issue has been such a headache. I purchased a PayPal mycash reload card from a local store so that I could load $90 onto my account to pay some bills. I completed the entire reload process and got the confirmation that it was successful. HOWEVER, the money never went onto my PayPal account. I have been calling non-stop for three days now and all they do it transfer me back and forth from card services (the client they use for the reloads) and then back to paypal. Paypal says its an issue with their card services, and card services tells me its an issue with PayPal's end. I can not seem to get ONE compitant person who can get this settled for me, and at this point i have more or less been told there is nothing that anybody can do. Sooo, where did my money go? Who's keeping it? Because it surely isnt me. I was told by a paypal 'supervisor' that i needed to go to my local Police and file a report. The police were completely unable to file a report because nothing was stolen. Nothing was stolen, and nothing was lost, and there was no way for the officer to complete a report. So while at the PD, the officer decided to call PayPal for me to see what exactly needed to be done. PayPal transferred him to card services, who say they cant do anything and he needed to talk to PayPal, and once he was back with them they had no clue what anything even was or what to do. All i know is That I have been using PayPal for almost 13 years NEVER with any issue but now that im being ripped off and nobody can do anything for me.. I am udderly disguested with the way they conduct business. The saddesst thing of all is that they can see that the card was in fact loaded to my account, and they can also see that the money never went in. I have demanded a credit for the $90 and have said that when the locate the money (MY MONEY) that ended up in limbo, to just take that and credit me the $90 now. Nobody is helping me and nothing at all can be done. Therefore, I have been ripped off.