I had been a paying customer for 10 yeras and decided to cancel my subscriptions because I was no longer selling many ebooks and found a cheaper service. When I cancelled I got an email saying they downgraded my plan to a free accoutn so I went back on their website to check it out. When I got there I found that the plan I was paying $50 a month for was $19.95. After an internet search I found out that they have benn charging $14.95-19.95 for the same service that I was paying $50/month for. I asked why they didn't tell me and Shannon went off. The first words I recieved back were "No. You're wrong." then they tried to tell me my plan was cheaper (Yelling at me in all caps) becuase of some transactions fees - even though I was only sell 2-3 books a month at $4.99 each. When I asked how the math worked on that I got another nasty reply. Before writing this I asked to work out the issue but instead she blocked me from their site and will not five any explanation.
There are a lot of companies that will just fine for digital downloads, which is what I needed this service for. Shannon - who runs the company - seems to despise customer service and loves to be nasty and rude. She threatened me with reporting me to the credit bureaus because I tried to get my money back through paypal. this company is one of the worst I've ever dealt with. Do business with them and when you need help you won't find a phone number or address anywhere. All you have is lovely Shannon to deal with. She's the best example of what not to say to a customer. Eventually she'll lose the business because other companies do the same thing for a lot less and actually care about their customers. You won't have to check their prices every month to make sure you aren't getting ripped off. And, being a loyal customer for 10 years does mean something to most intelligent business people.
A week into a 30 day trial with this company. I decided I didn't need it! They give no instruction on how to cancel. So I winded up declining them payment like 3 times after the trial! Now almost a month later you debit my account! They got the money & refused to give it back!
PayLoadz, Inc. Reviews
I had been a paying customer for 10 yeras and decided to cancel my subscriptions because I was no longer selling many ebooks and found a cheaper service. When I cancelled I got an email saying they downgraded my plan to a free accoutn so I went back on their website to check it out. When I got there I found that the plan I was paying $50 a month for was $19.95. After an internet search I found out that they have benn charging $14.95-19.95 for the same service that I was paying $50/month for. I asked why they didn't tell me and Shannon went off. The first words I recieved back were "No. You're wrong." then they tried to tell me my plan was cheaper (Yelling at me in all caps) becuase of some transactions fees - even though I was only sell 2-3 books a month at $4.99 each. When I asked how the math worked on that I got another nasty reply. Before writing this I asked to work out the issue but instead she blocked me from their site and will not five any explanation.
There are a lot of companies that will just fine for digital downloads, which is what I needed this service for. Shannon - who runs the company - seems to despise customer service and loves to be nasty and rude. She threatened me with reporting me to the credit bureaus because I tried to get my money back through paypal. this company is one of the worst I've ever dealt with. Do business with them and when you need help you won't find a phone number or address anywhere. All you have is lovely Shannon to deal with. She's the best example of what not to say to a customer. Eventually she'll lose the business because other companies do the same thing for a lot less and actually care about their customers. You won't have to check their prices every month to make sure you aren't getting ripped off. And, being a loyal customer for 10 years does mean something to most intelligent business people.
A week into a 30 day trial with this company. I decided I didn't need it! They give no instruction on how to cancel. So I winded up declining them payment like 3 times after the trial! Now almost a month later you debit my account! They got the money & refused to give it back!