I first purchased a transmission from them in 2016, it was awesome. When I needed to replace it I had no issues with buying another from them. The second one was nothing but problems, I had to remove it and send it back two times and it still was not correct. We decided to send in my original transmission for a rebuild since we knew it was good for 3 years and still worked good I just wanted to freshen it up. So I sent it to them and it came back and I installed it, now even it has issues that it did not have when it was removed like it barely slides into second gear, I asked Ivan what he thought it could be and he was really clueless.
I feel Ivan is a good guy but perhaps this company has lost something over the past few years such as what they always told me "if its not right and if your not satisfied we will fix it until it is". The worst part is they did not refund my core charge they owed me and they punted on finding a resolution to my concerns.
Now Im stuck with a transmission that I have to take back to my local transmission shop and pay again to have it fixed right. What a mess.
Patriot Transmission & Performance, LLC. Reviews
I first purchased a transmission from them in 2016, it was awesome. When I needed to replace it I had no issues with buying another from them. The second one was nothing but problems, I had to remove it and send it back two times and it still was not correct. We decided to send in my original transmission for a rebuild since we knew it was good for 3 years and still worked good I just wanted to freshen it up. So I sent it to them and it came back and I installed it, now even it has issues that it did not have when it was removed like it barely slides into second gear, I asked Ivan what he thought it could be and he was really clueless.
I feel Ivan is a good guy but perhaps this company has lost something over the past few years such as what they always told me "if its not right and if your not satisfied we will fix it until it is". The worst part is they did not refund my core charge they owed me and they punted on finding a resolution to my concerns.
Now Im stuck with a transmission that I have to take back to my local transmission shop and pay again to have it fixed right. What a mess.