I wanted to let the public know about my horrific experience with Park Auto Group. My elderly parents who are both 73 years old purchased a used van from Sales Associate Mike Gauer (Cell Phone # on March 17th 2016. They drove from Dayton, Ohio to Akron, Ohio to pick up the vehicle (over a 3 hour drive). Mike had them fill out the paper work (including an as-is form). They drove the vehicle home (again a 3 hour drive).
Yesterday, my father took the van in for an oil change and the mechanic informed them the van had been in an accident and that they were lucky to be alive driving it. The van is in need of major repair and this was not disclosed by Park Auto Group. I contacted Mike Gauer to see if he would do anything about the issue and he was very rude and arrogant. He basically stated the vehicle was purchased as-is and it is their problem now.
I was drawn back that someone would treat the elderly this way...especially endangering their lives by selling them a wrecked vehicle. I wanted to make the public aware of this as I would hate to have someone seriously injured in a vehicle purchased from Park Auto Group.
Park Auto Group Reviews
I wanted to let the public know about my horrific experience with Park Auto Group. My elderly parents who are both 73 years old purchased a used van from Sales Associate Mike Gauer (Cell Phone # on March 17th 2016. They drove from Dayton, Ohio to Akron, Ohio to pick up the vehicle (over a 3 hour drive). Mike had them fill out the paper work (including an as-is form). They drove the vehicle home (again a 3 hour drive).
Yesterday, my father took the van in for an oil change and the mechanic informed them the van had been in an accident and that they were lucky to be alive driving it. The van is in need of major repair and this was not disclosed by Park Auto Group. I contacted Mike Gauer to see if he would do anything about the issue and he was very rude and arrogant. He basically stated the vehicle was purchased as-is and it is their problem now.
I was drawn back that someone would treat the elderly this way...especially endangering their lives by selling them a wrecked vehicle. I wanted to make the public aware of this as I would hate to have someone seriously injured in a vehicle purchased from Park Auto Group.