I brought my car into Paredes Auto around 12/12/15 and was told the block was cracked / needed to be replaced on my 2007 Honda civic. Pedro, the owner, first quoted me $4000 for this work but then later said he spoke to Honda and they would do the block replacement for $1500 (I should have realized something was wrong right here). Pedro ended up taking my car into the Honda dealership directly and Honda replaced the block and did the full assembly. Once the work was done (12/19), Paredes said Honda charged him $1500 + sales tax for this block assembly work and he was charging me an additional $548 for the water pump replacement he did plus misc fees (fluid change, storage fee, etc). I paid Pedro for this service plus work for the water pump replacement for a grand total of $2180 on 12/24/15.
I found out shortly after that all 2006 - 2009 Honda Civic's have an extended warranty on their engines blocks if cracked and that my car is covered under this extended warranty. I then decided to call Honda directly and Honda themselves confirmed that my car was brought in to them, Honda completed the block assembly work AS WELL AS replaced the water pump, and they did NOT charge Pedro / Paredes or me for this service what so ever. Honda provided me with an invoice detailing all work completed by them on the block / water pump replacement and that there was no charge. I am happy to provide anyone with this invoice as well as my receipts from Paredes to show I was wrongfully charged for this work.
Consumer report notice about the extended warranty: http://www.consumerreports.org/cro/news/2014/03/free-engine-replacement-for-2006-2009-honda-civics/index.htm
When I contacted Pedro for my money back he argued that Honda DID do the work but since I "approved the cost, tough luck". I approved a cost he TOLD me Honda was charging for the block assembly and work he SAID he did on the water pump himself (which he didn't even do) and trusted he was telling me the truth. He refused to provide me proof of invoice from Honda that they charged for this work or proof of receipt that he paid for it on my behalf. Again though, Honda said as a consumer I wasn't and shouldn't have been charged for the work at all as it was completely covered under the extended warranty.
Paredes Auto Repair & Towing Service Reviews
I brought my car into Paredes Auto around 12/12/15 and was told the block was cracked / needed to be replaced on my 2007 Honda civic. Pedro, the owner, first quoted me $4000 for this work but then later said he spoke to Honda and they would do the block replacement for $1500 (I should have realized something was wrong right here). Pedro ended up taking my car into the Honda dealership directly and Honda replaced the block and did the full assembly. Once the work was done (12/19), Paredes said Honda charged him $1500 + sales tax for this block assembly work and he was charging me an additional $548 for the water pump replacement he did plus misc fees (fluid change, storage fee, etc). I paid Pedro for this service plus work for the water pump replacement for a grand total of $2180 on 12/24/15.
I found out shortly after that all 2006 - 2009 Honda Civic's have an extended warranty on their engines blocks if cracked and that my car is covered under this extended warranty. I then decided to call Honda directly and Honda themselves confirmed that my car was brought in to them, Honda completed the block assembly work AS WELL AS replaced the water pump, and they did NOT charge Pedro / Paredes or me for this service what so ever. Honda provided me with an invoice detailing all work completed by them on the block / water pump replacement and that there was no charge. I am happy to provide anyone with this invoice as well as my receipts from Paredes to show I was wrongfully charged for this work.
Consumer report notice about the extended warranty: http://www.consumerreports.org/cro/news/2014/03/free-engine-replacement-for-2006-2009-honda-civics/index.htm
When I contacted Pedro for my money back he argued that Honda DID do the work but since I "approved the cost, tough luck". I approved a cost he TOLD me Honda was charging for the block assembly and work he SAID he did on the water pump himself (which he didn't even do) and trusted he was telling me the truth. He refused to provide me proof of invoice from Honda that they charged for this work or proof of receipt that he paid for it on my behalf. Again though, Honda said as a consumer I wasn't and shouldn't have been charged for the work at all as it was completely covered under the extended warranty.