A few months back we ordered an outdoor kitchen from this company and from the start it has been a nightmare. Pieces were missing, lights did not work etc. After all of that, the tile is now peeling. I have never heard of this before. They told me to make sure I sealed the tile and I did. Well now they are trying to say its the sealer I used. Real tile absorbs sealer, and they are claiming this is real tile so I'm not sure what else I could have done to prevent this. I am asking them for a refund and do not trust them anymore. They said I have to wait for someone to come out and look at it but have heard nothing about when theyare coming. This is a nighmare and I wish we would have never bought this. It was very expensive.
I purchased this Tahiti model outdoor kitchen tiki bar and this is my review. The steel construction they claim is a feature is actually a liability, as you can see the steel rusted away and the countertop caved in. The only thing holding it together appears to be the stucco walls? This grill has stayed on my screened in patio here in Jupiter, FL. I live 3 miles inland from the beach so ocean salt isn't a factor, and there is no standing water on my pool deck/patio.
Unfortunately when I called Paradise2u I was told that rust wasn't covered under warranty, even though their website states 'we believe so strongly in our welded STEEL design that we offer an INDUSTRY EXCLUSIVE LIFETIME STRUCTURAL WARRANTY on the frame'. So much for truth in advertising. Here's a link to their warranty: https://paradisegrillsdirect.com/craftsmanship So it seems if I want to purchase a new back unit, I can expect it will rust out and collapse as well. For that reason, I have to give this tiki bar a very poor review, and I won't be buying anymore paradise grill furniture from Paradise
Paradise Grills Reviews
A few months back we ordered an outdoor kitchen from this company and from the start it has been a nightmare. Pieces were missing, lights did not work etc. After all of that, the tile is now peeling. I have never heard of this before. They told me to make sure I sealed the tile and I did. Well now they are trying to say its the sealer I used. Real tile absorbs sealer, and they are claiming this is real tile so I'm not sure what else I could have done to prevent this. I am asking them for a refund and do not trust them anymore. They said I have to wait for someone to come out and look at it but have heard nothing about when theyare coming. This is a nighmare and I wish we would have never bought this. It was very expensive.
I purchased this Tahiti model outdoor kitchen tiki bar and this is my review. The steel construction they claim is a feature is actually a liability, as you can see the steel rusted away and the countertop caved in. The only thing holding it together appears to be the stucco walls? This grill has stayed on my screened in patio here in Jupiter, FL. I live 3 miles inland from the beach so ocean salt isn't a factor, and there is no standing water on my pool deck/patio.
Unfortunately when I called Paradise2u I was told that rust wasn't covered under warranty, even though their website states 'we believe so strongly in our welded STEEL design that we offer an INDUSTRY EXCLUSIVE LIFETIME STRUCTURAL WARRANTY on the frame'. So much for truth in advertising. Here's a link to their warranty: https://paradisegrillsdirect.com/craftsmanship So it seems if I want to purchase a new back unit, I can expect it will rust out and collapse as well. For that reason, I have to give this tiki bar a very poor review, and I won't be buying anymore paradise grill furniture from Paradise
Here's a video of the rust/damage
https://youtu.be/mUtss3aBXpM http://paradise2u.com/ https://paradisegrillsdirect.com/ #jacksonville #orlando #windermere #clermontflorida #tampa #sarasota #fortmyers #capecoral #bonitasprings #naplesflorida #pompanobeach #fortlauderdale #miami #pinecrestflorida #houston #katytexas #thewoodlands #sugarland #richmondtexas #springtexas #friscotexas #pembrokepines #outdoorkitchens #hibachi #kamado #grill #tikihut #tikibar #electricgrills #firefeature #patio