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First things first, their painting look MUCH BETTER on the website than in person.They use photo editing to make them look nice. In reality, they are cheap china made paintings that you can buy on Melrose in LA for half the price. For what you are getting, the prices they charge are not worth it. They pretend to have free returns but they don't, you can only have "free" returns if you choose store credit, why on earth would you want store credit if you don't want to be ripped off anymore with their crappy paintings? I ordered two paintings from them and ended up forking over $30 in handling fees because I actually wanted to get my money back (imagine that). What a joke, waste of time, and a ripoff.
Recently received my package yet I only received 1 of the 3 paintings I purchased. I'm still missing the engagement picture and the wedding pciture and I've been constantly trying to get in touch through paintyourlife.com customer care service email.phone and facebook direct message.
I am waiting for their response for awhile now and I'm really about to file a huge complaint if this doesn't arrive soon. (PS: When I received the package it came with a receipt that only had 1 of the items on it... I just don't understand what is so hard about this.)
I bought painting from paintyourlife.com Their artists don`t understand English and there is a massive language barrier.
The painting did not look like I wanted at all! paintyourlife.com is in china and are unable to follow even simple instructions and revisions take weeks.
They never answer their phone I got it from the paypal invoice because there is no available phone number or email on their website!
I figure out that they are in Hongkong china my paypal account was charged from a company based in Hong Kong, China after investigating with PayPal.
If you are not a Chinese, they will not understand what exactly you need and they will just say “okay my friend we do understand” but the outcome will show that they don’t understand!