One of our underground utility crews damaged a Comcast trunk line (.875). We reported it, and left the line unearthed for the one repair tech that arrived in a van. Our crew also closed the hole after the repair was made.
The bill we received from OSP was for $6200!!! They falsely claim that it took 4 technicians, and 1 supervisor, with 4 trucks, 3 hours to repair this line. In reality, it took 1 tech in a van less than 15 minutes.
We do not dispute the damage, but these fraudent billing practices of grossly inflating the time and flat out lying about the number of technicians and vehicles is illegal. Our crew was there!!! The repairman simply spliced the line. He didn't need to expose it, locate it, or bury it! We also were the ones that notified Comcast of the hit.
It would have cost under $1000 to replace the entire line from one stub to the next!
We will see them in court with a well documented countersuit!
An employee of my company drove a concrete stake into an underground cable owned by Comcast. Our employee worked with 2 employees from Comcast for 2 hours to repair the issue.
We were then contacted by Mile High, an affiliate of OSP Prevention Group who is a third party investigative/collection group for Comcast. The representative (whose name I did not get) requested my insurance so he could bill my insurance directly. I refused as I have a right to see the bill first.
The OSP Prevention Group representative then went to the contractor (for whom I subcontract) and asked for our insurance (AFTER I HAD REFUSED). The representative for the contractor also refused the request and demanded he leave her office.
Today, I received a bill in excess of $5,700.00 for this repair! The bill included a charge of $1,117.50 for OSP Prevention Group's services. It also includes over $3,500.00 in repairs and labor for work that have not been performed yet (and most likely will not be performed as the initial fix solved the problem).
The owner of my company called OSP Prevention Group and spoke with Sarah Nash. She stated that our company WILL pay for repairs that have not been completed and when told that an employee of her company went behind our back to get our insurance after we refused, she replied that her company would do whatever it takes to collect.
We feel we are being fleeced, that this bill is excessive, that we should not have to pay for work that has not been completed and that this company is using illegal collection practices and extortion.
OSP Prevention Group, Inc Reviews
One of our underground utility crews damaged a Comcast trunk line (.875). We reported it, and left the line unearthed for the one repair tech that arrived in a van. Our crew also closed the hole after the repair was made.
The bill we received from OSP was for $6200!!! They falsely claim that it took 4 technicians, and 1 supervisor, with 4 trucks, 3 hours to repair this line. In reality, it took 1 tech in a van less than 15 minutes.
We do not dispute the damage, but these fraudent billing practices of grossly inflating the time and flat out lying about the number of technicians and vehicles is illegal. Our crew was there!!! The repairman simply spliced the line. He didn't need to expose it, locate it, or bury it! We also were the ones that notified Comcast of the hit.
It would have cost under $1000 to replace the entire line from one stub to the next!
We will see them in court with a well documented countersuit!
An employee of my company drove a concrete stake into an underground cable owned by Comcast. Our employee worked with 2 employees from Comcast for 2 hours to repair the issue.
We were then contacted by Mile High, an affiliate of OSP Prevention Group who is a third party investigative/collection group for Comcast. The representative (whose name I did not get) requested my insurance so he could bill my insurance directly. I refused as I have a right to see the bill first.
The OSP Prevention Group representative then went to the contractor (for whom I subcontract) and asked for our insurance (AFTER I HAD REFUSED). The representative for the contractor also refused the request and demanded he leave her office.
Today, I received a bill in excess of $5,700.00 for this repair! The bill included a charge of $1,117.50 for OSP Prevention Group's services. It also includes over $3,500.00 in repairs and labor for work that have not been performed yet (and most likely will not be performed as the initial fix solved the problem).
The owner of my company called OSP Prevention Group and spoke with Sarah Nash. She stated that our company WILL pay for repairs that have not been completed and when told that an employee of her company went behind our back to get our insurance after we refused, she replied that her company would do whatever it takes to collect.
We feel we are being fleeced, that this bill is excessive, that we should not have to pay for work that has not been completed and that this company is using illegal collection practices and extortion.