Here is what I've dealt with Kia Orlando and Kia Deland in the past week and a half Last Wednesday-engine locks up Last Thursday- towed to Kia orlando advised..yep engine locked (duh.really?) Need to submit to warranty. Need proof of all oil changes in last 2 years. Service person-Tony Nguyen Last Friday- left message with Deland..fax me my service summary..several calls no response - went there on my lunch break proceeded to tell everyone in lobby how much kia sucks..immediately given my summary Monday..Phone call from kia orlando..oh.. deland kia has it in system as sold used. .email us your buyers order to prove you bought it new, oh and we need proof you aren't married to he who shall not be named as well..so send us your divorce decree and your new marriage cert. Kia Consumer affairs contact Joey Upson Wednesday. . Ok you are the same person that bought it and you did buy it new..so we'll tell you in 24-48 hours if covered or not Today. We are running a diagnostic on it now to see if there is any other way we can weasel out of this warranty... you'll have answer by end of today. I will NEVER buy another Kia.. AND of course now there is another problem and will be another 24-48 hours .
On 9/28/15 my wife & I went to Orlando Kia East to purchase a car we had seen on their internet site. We test drove the car, filled out the paperwork. I have no credit since I owned a business for 30 yrs. so my daughter, who has excellent credit, co-signed with me. I was approved they even did a big deal of hitting this gong in the show room when people get a car. The following week I get a call saying the bank didn't except the credit deal so they would have to find another finance company. They did, but did it not the way it was supposed to be; they made my daughter 1st borrower and me co-signer. My daughter called up the credit manager at Kia and told them that is not acceptable and she did not want it that way The manager told her then the deal would raise the payments the other way and she said so what. Then he said the deal may be cancelled she told him whatever, she did not want to be 1st signer on the loan. Another week goes by still have not heard anyhthing on what they decided so I called them yesterday, the credit manager was not in. My daughter called them today and the credit manager got into an argument with her and told her we will have to bring the car back and they are going to now charge us $25.00 a day for the 18 days we have had the car. I have the car insured, have the plate, plus I gave them $1,275.00 down payment, that I have a feeling they are going to now keep. I think this is shading business practices approving the credit that day, giving you the car and sending you on your way. Then 18 days later saying you have to bring the car back threaten you with a daily fine for having it. Is that how car dealers make money when they can't sell cars?
Orlando Kia West Reviews
Here is what I've dealt with Kia Orlando and Kia Deland in the past week and a half Last Wednesday-engine locks up Last Thursday- towed to Kia orlando advised..yep engine locked (duh.really?) Need to submit to warranty. Need proof of all oil changes in last 2 years. Service person-Tony Nguyen Last Friday- left message with Deland..fax me my service summary..several calls no response - went there on my lunch break proceeded to tell everyone in lobby how much kia sucks..immediately given my summary Monday..Phone call from kia orlando..oh.. deland kia has it in system as sold used. .email us your buyers order to prove you bought it new, oh and we need proof you aren't married to he who shall not be named as well..so send us your divorce decree and your new marriage cert. Kia Consumer affairs contact Joey Upson Wednesday. . Ok you are the same person that bought it and you did buy it new..so we'll tell you in 24-48 hours if covered or not Today. We are running a diagnostic on it now to see if there is any other way we can weasel out of this warranty... you'll have answer by end of today. I will NEVER buy another Kia.. AND of course now there is another problem and will be another 24-48 hours .
On 9/28/15 my wife & I went to Orlando Kia East to purchase a car we had seen on their internet site. We test drove the car, filled out the paperwork. I have no credit since I owned a business for 30 yrs. so my daughter, who has excellent credit, co-signed with me. I was approved they even did a big deal of hitting this gong in the show room when people get a car. The following week I get a call saying the bank didn't except the credit deal so they would have to find another finance company. They did, but did it not the way it was supposed to be; they made my daughter 1st borrower and me co-signer. My daughter called up the credit manager at Kia and told them that is not acceptable and she did not want it that way The manager told her then the deal would raise the payments the other way and she said so what. Then he said the deal may be cancelled she told him whatever, she did not want to be 1st signer on the loan. Another week goes by still have not heard anyhthing on what they decided so I called them yesterday, the credit manager was not in. My daughter called them today and the credit manager got into an argument with her and told her we will have to bring the car back and they are going to now charge us $25.00 a day for the 18 days we have had the car. I have the car insured, have the plate, plus I gave them $1,275.00 down payment, that I have a feeling they are going to now keep. I think this is shading business practices approving the credit that day, giving you the car and sending you on your way. Then 18 days later saying you have to bring the car back threaten you with a daily fine for having it. Is that how car dealers make money when they can't sell cars?