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Orange Van Lines, LLC


Country United States
State Texas
City Houston
Address 14041 Chrisman Rd #5b
Phone 800-850-4993
Website http://orangevanlines.com/

Orange Van Lines, LLC Reviews

  • Nov 13, 2015

AVOID THEM AT ALL COSTS - HORRENDOUS, HORRIBLE COMPANY - WORST EVER

If I could give them a zero I would. I saw warnings like mine on Yelp but I ignored them because of the low price - never again. They lost five items - some were big and very hard to miss or lose - all total valued at over $2000 - a musical instrument/expensive clothes/collectible books and more - and they even gave me some items that were not even mine - and never picked them up for the poor people that they actually belonged to - really?

I called them and sent them many emails for a month with detailed information about this bungled move - they never called back, never explained, never traced anything as far as I know and never apologized. The drivers knew nothing and were of no help whatsoever finding anything. No one would take responsibility. They have the worst customer service ever. EVER.EVER. EVER.

Many crazy and horrible things to keep in mind about this horrendous company:

1) They will book a moving date for you - even if you don't have one yet - and then charge you a re-booking fee when you call with a real date. WTF? They did this with me.

2) They may use subcontractors with rented trucks for many parts of your move - these movers are not all trained or very competent - as far as I know they all were all subcontractors for my move.

3) They just don't give a ShXX about their customers

AVOID THEM AT ALL COSTS - I AM NOT THROUGH FLAMING THEM - THEY DESERVE MUCH WORSE AND SHOULD BE SHUT DOWN - I WILL BE SEEKING LEGAL ACTION

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