Do not and I repeat again do not use this company for any carpet cleaning services. They just finished my carpet and left a horrible smell in the carpet as well as the carpet being so wet so that when you push your hand on it water comes to the surface. My carpet was not very dirty but I wanted to freshen it up before Thanksgiving tomorrow.
First the owner arrived with his assistant. As the first post said they look like criminals, gang members would be a better word. Very scary looking to let into your home. I hesitated trying to think of an excuse for changing my mind but it was too late, he was unrolling his equipment from the van . The first thing I noticed is how dirty his equipment looked.
He was still draining in the gutter water from his last job and it was almost black. He wanted his money upfront in cash . I didn't like his manner nor his personality. I gave him the money, he counted it out , stuffed it in his pocket , no thank you , nothing. The manners of an animal. Thru the whole ordeal I just was desperate for them to leave.
To make this long story short, he "cleaned" my carpet acting as if he was in a great hurry while his assistant stood in my home looking at me or looking at my home and its belongings as if he was casing the place.
The minute he started that machine the house started to smell, a dirty wet dog smell, I have no pets in my home but that is what the smell was like. I just wanted to cry , if I was a stronger person, I would have stopped him and just told him to leave.
Instead I stood there in dismay while he stunk up my home, leaving my carpet soaking wet and in worse shape than it ever could be in.
My husband came home from work and said the minute he walked thru the door, what the hell is that horrible smell?? The carpet will not be dry for 3 to 4 days as wet as it is and I pray that it doesn't mold under the backing because its winter time.
If he was a decent fellow I would call him back but I would rather try to fix this than ever have him in my home again.I warn everyone about this company, for your sake plrease do not use his services. He has no services that you would want.
One Stop Carpet Reviews
Do not and I repeat again do not use this company for any carpet cleaning services. They just finished my carpet and left a horrible smell in the carpet as well as the carpet being so wet so that when you push your hand on it water comes to the surface. My carpet was not very dirty but I wanted to freshen it up before Thanksgiving tomorrow.
First the owner arrived with his assistant. As the first post said they look like criminals, gang members would be a better word. Very scary looking to let into your home. I hesitated trying to think of an excuse for changing my mind but it was too late, he was unrolling his equipment from the van . The first thing I noticed is how dirty his equipment looked.
He was still draining in the gutter water from his last job and it was almost black. He wanted his money upfront in cash . I didn't like his manner nor his personality. I gave him the money, he counted it out , stuffed it in his pocket , no thank you , nothing. The manners of an animal. Thru the whole ordeal I just was desperate for them to leave.
To make this long story short, he "cleaned" my carpet acting as if he was in a great hurry while his assistant stood in my home looking at me or looking at my home and its belongings as if he was casing the place.
The minute he started that machine the house started to smell, a dirty wet dog smell, I have no pets in my home but that is what the smell was like. I just wanted to cry , if I was a stronger person, I would have stopped him and just told him to leave.
Instead I stood there in dismay while he stunk up my home, leaving my carpet soaking wet and in worse shape than it ever could be in.
My husband came home from work and said the minute he walked thru the door, what the hell is that horrible smell?? The carpet will not be dry for 3 to 4 days as wet as it is and I pray that it doesn't mold under the backing because its winter time.
If he was a decent fellow I would call him back but I would rather try to fix this than ever have him in my home again.I warn everyone about this company, for your sake plrease do not use his services. He has no services that you would want.