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Omnisure Group LLC


Country United States
State Illinois
City Chicago
Address 205 W Wacker Dr
Phone 877-836-0411
Website http://www.omnisuregroup.com/

Omnisure Group LLC Reviews

  • Jan 23, 2018

In April of 217 I applied for extended coverage on my Chevy Equinox. After receiving and revieewing the contract, I found out the coverage was for 100,000 miles from a speedometer reading of zero, which was not acceptable to me as my car had aproximatly 50,000 miles at that time. On 4-20-17 a charge to my V:ISA account of $195.99 was made by NVSA.. On 4-28-17 I called Eric at customer service to cancel contract. (Conformation #1510201795). On 5-19-17 a chaarge of $177.88 was made to my VISA account by OMNISURE. On 5-30-17 I called customer service at OMNISURE, talked to Bryon Ruskwho said ddown payment to be credited back to my account of $177.88 or OAMNISURE charge to be refunded by check with 2 weeks. A refund of $195.00 on 5-31-17 from NVSA was credited back to my VISA account. All of the following calls were made to customer service @ 1-888-301-6667:

6-17-17 - Eric said to look for check for $177.88 from VISA within the next few days. 7-28-17 - Eric said he would check with ccounting as to where my check was. Will get back with me within the next 24 hours. (Never did call back). 8-28-17 - Joe said he would check with Stacy (manager). Check to be mailed on Friday (9-1-17), should receive the following week. 9-15-17 - Was told check would go out on 9-22-17.

10-4-17 - Michelle said check going out tomorrow. (10-5-17)

10-16-17 - Talked to Michelle again. She said check #5039 was mailed on 10-13-17.

10-23-17 - Talked to Michelle again. She said check went out on the 13th of October. Will reseach on the whereabouts of check. 11-21-17 - Talked to Michelle again. Still no check. She will check to see if check has been cashed, if not, stop payment and reissue check. 12-15-17 - Joe said he would give to his manager (Stacy) the information to geet the problem resolved as soon as possible, probably right after the first of the year.

1-19-18 - Joe said check being mailed out this month,should receive by the end of month.

  • Nov 17, 2017

I was aggressively sold a premium package at $3000. dollars being told it covered all major repairs when I needed a fuel injector repaired for a cost of $600. dollars I was denied I cannot even remember the other minor repair denied. The only repair they would pay for was a $60. dollar window switch. This company is a scam !

  • Apr 13, 2017

First of all I had never heard of this company. I got my first car on July. A little after that I was receiving so many calls from Omnisure about how they could insure my car. I have no idea how they got my card info. I don't remember giving it because my husband has always warned me to not do that if I know nothing about whose calling. I was getting charged around 230 or more sorry can't remember exactly. Well I kept checking my bank account transactions and there it was, I had no idea what that was. I looked it up and I was so confused because I had never accepted anything from companies that I might not know. I called and called and it was no help. I called the bank and they changed my card. They said if they think you owe them money they could contact Visa and they could give them your information. I didn't think I owed them anything in fact I think they owed me, on March I checked my account transactions and there it was they charged me twice. I called them and said I owed them the money. Which I didn't! I was very mad. Me and my husband are struggling with money and there's this company charging me for something I don't even know. Well today April 12th I got a letter saying my account is cancelled because I didn't make some payments. I was relieved I just hope they don't keep charging me more. Do not let this company fool you. I will not be getting my money back sadly. I wouldn't want this to happen to anybody else. It sucks how people or companies take advantage of you. I'm glad my account has been cancelled with them. I want nothing to do with this company. It's a ripoff.

  • Feb 15, 2017

I signed up for extended warranty for my 2015 Jeep and one week later canceled due to finance change and couldn't afford and they said in a couple weeks they'll put $107.50 Back in my Acct. Will it's 2/14/17 and they said by 2/17/17 will refund the $107.50 in my acct.

  • Dec 6, 2016

Took advantage of a new, young driver who purchased their first car. Absolutely rude and practically yelled at me for how stupid i was for not taking their insurance. Forced me to purchase right then and there or else i would have missed the opportunity to be insured. Maybe it is my fault for not having more knowledge on the matter, but read about the company online after and how others had the same problem as me. Called them to cancel and it took me over 20 minutes for the customer service guy to yell at me and at the end told me "good luck paying for repairs." i am luckily moving and having to cancel my bank account or else i am sure they would continue to take money out as i have read they have done to others. Do not use them!

  • Oct 21, 2016

My wife cancelled this bogus insurance july 18 2016 and they still find a way to take our money i want it back i am file fraud charge's i am tired of they big companies that take advantage of the little poeple

  • Oct 1, 2016

Three times Omnisure has sold a auto warranty to my demential mother after we asked them to stop calling. They still call so I have swapped phone numbers with her. The are harnessing with the phone calls. They promised a refund in March again but still hasn't happened. Now when I call customer services 877_836_0411 the automated line keeps hanging up after telling me to call back due to high call volume. This k all those calls are from satisfied customer's... I doubt it. Is there no end to this!

  • Sep 1, 2016

I signed with this company in Jan of 15 when i needed valve cover gaskets replaced in march of 16 they refused to cover the grommets which is part of the repair, and they still wanted a extra 100.00 from me for this, after i paid them, 1836.00 for 14 months i recieved a partial refund, this company still owes me close to 600.00 that they have no right to keep, i have filed with the STATES ATTOURNEYS office regarding this matter.

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