Hired Doug Lattin and Omega Event Services to handle reception. Paid $4000 deposit well in advance. Morning of setup no one showed. Called and called. Finally reached Doug who claimed truck broke down.
Finally showed up with maybe 20 percent of items. I said forget it and just give me my money.
Five months later and still no money.
Similar complaints on The Knot and Google.
Anyone looking to band together to sue please comment or contact.
Hiring Omega Event Services to do the tent set-up, tables, chairs and some provide glasses was the only regret from an otherwise wonderful wedding. When we were looking at vendors, Doug Lattin was good at returning our calls. Unfortunately, his communication close to the wedding was terrible. He refused to return my wife's calls. She kept asking him to call her, and he never did. On the day of the wedding he sent an email to "remind" us to have the water turned on at the event site so he could fill the barrels to stake the tent. That reminder should have been sent days earlier because it caused way to much stress on the wedding day. The final straw was he brought over DIRTY champagne glasses. They had wine still in a large number of the glasses. We had to wash them and there was very little time to do that. It was disgusting and should never have happened. I strongly recommend you do not use this vendor!
Avoid Doug Lattin and Omega Event Services like the plague. All of our items were a disaster. They were late. All of the chairs and tables were filthy. Dishes filthy. Half the items missing. Found out he is basically a middleman. When confronted I've gotten hate texts and threats. Absolute worst ever. Do not use. Ruined beyond repair or entire event.
If I was able, Doug and his shoddy company, if you can even call it that, would get a negative million rating. Months ago, I contacted him to arrange a graduation package. No problem, paid for it up front. The week comes, I contact them to confirm, and am asked if it is ok if they deliver on Sunday AM vs the originally planned Saturday evening, I agree as our event starts at noon on Sunday and as long as it is there in the morning. Then Saturday afternoon, I get a call saying they will deliver and set up that day instead, great, no problem. 30 minutes later, Doug emails me to inform me that we were back to Sunday morning, again no problem.. Then, Sunday, the day of the graduation party, at 9:15 they are not there and no communication from Doug. I call and email asking what the status is and am told 10 am is what they are shooting for.and to ask for my address.. I reply stating that I am now not happy as time is running short and express my annoyance at the fact they had to ask my address?? A few min later I get another email saying..."Sorry, I will cancel the order and refund your money". WHAT?? Are you kidding me? Ten emails and Ten Phone calls back to him and no response.. Grad party in two hours... No tables, no chairs, no tent... Doug, I hope you read this, as I am seriously considering filing a suit for breach of contract.. Also, both my wife and I are in the hospitality business, with enough contacts and business partners to make sure that every catering company, event planner, and foodservice pro in a 50 mile radius knows not to EVER contact you for anything EVER.. Good luck staying in business, you screwed over the wrong people.
 I would highly recommend steering clear of this company. We originally contacted Doug (owner) to scope out our desired venue, as we live out of state, because we wanted to make sure the tent we needed would fit at this venue. Doug emailed us indicating that he drove to the venue and measured the area and that it would indeed fit and that the tent would be able to go over the tree in the middle of the yard. Based on this good news, we sent Doug a $5,000 security deposit, as we knew we would at least be able to have our wedding at this spot. The next time we were up in Minnesota we went to the venue with Doug and everyone basically stood there in awe (including Doug) wondering how a tent would ever fit over this giant tree smack dab in the middle of the yard. It was as if he never actually scoped out the area to begin with or maybe he went blind, I'm not sure. He then confirmed it would not fit. Very long (and painful) story short, we spent several months trying to get our deposit back from him (in the midst of wedding planning) and he refused to pick up the phone and talk to us. Its over a year later and that $5,000 still sits with Doug for being nothing but a hassle. We thankfully never used his services, yet he still has our money. WHAT A JOKE.
Absolutely horrible company. The items we ordered and paid for were not delivered. Not only did we not receive what we paid for, they failed to show up or call when they were supposed to. Upon tracking them down, they told us their truck broke down, but didn't have the decency to call and let us know. The tables they delivered were not the ones we ordered and the chairs that were delivered were caked in mud and dirt. Our delivery was nearly 24 hours late and to date, our request for any amount of refund has been met with zero response. I would stay away from this company at all costs. The only value they will add to your event will be heartache and the cost of a bottle of aspirin.
Omega Event Services Reviews
Hired Doug Lattin and Omega Event Services to handle reception. Paid $4000 deposit well in advance. Morning of setup no one showed. Called and called. Finally reached Doug who claimed truck broke down.
Finally showed up with maybe 20 percent of items. I said forget it and just give me my money.
Five months later and still no money.
Similar complaints on The Knot and Google.
Anyone looking to band together to sue please comment or contact.
TOTAL SCAM ARTIST. DO NOT USE
Hiring Omega Event Services to do the tent set-up, tables, chairs and some provide glasses was the only regret from an otherwise wonderful wedding. When we were looking at vendors, Doug Lattin was good at returning our calls. Unfortunately, his communication close to the wedding was terrible. He refused to return my wife's calls. She kept asking him to call her, and he never did. On the day of the wedding he sent an email to "remind" us to have the water turned on at the event site so he could fill the barrels to stake the tent. That reminder should have been sent days earlier because it caused way to much stress on the wedding day. The final straw was he brought over DIRTY champagne glasses. They had wine still in a large number of the glasses. We had to wash them and there was very little time to do that. It was disgusting and should never have happened. I strongly recommend you do not use this vendor!
Avoid Doug Lattin and Omega Event Services like the plague. All of our items were a disaster. They were late. All of the chairs and tables were filthy. Dishes filthy. Half the items missing. Found out he is basically a middleman. When confronted I've gotten hate texts and threats. Absolute worst ever. Do not use. Ruined beyond repair or entire event.
If I was able, Doug and his shoddy company, if you can even call it that, would get a negative million rating. Months ago, I contacted him to arrange a graduation package. No problem, paid for it up front. The week comes, I contact them to confirm, and am asked if it is ok if they deliver on Sunday AM vs the originally planned Saturday evening, I agree as our event starts at noon on Sunday and as long as it is there in the morning. Then Saturday afternoon, I get a call saying they will deliver and set up that day instead, great, no problem. 30 minutes later, Doug emails me to inform me that we were back to Sunday morning, again no problem.. Then, Sunday, the day of the graduation party, at 9:15 they are not there and no communication from Doug. I call and email asking what the status is and am told 10 am is what they are shooting for.and to ask for my address.. I reply stating that I am now not happy as time is running short and express my annoyance at the fact they had to ask my address?? A few min later I get another email saying..."Sorry, I will cancel the order and refund your money". WHAT?? Are you kidding me? Ten emails and Ten Phone calls back to him and no response.. Grad party in two hours... No tables, no chairs, no tent... Doug, I hope you read this, as I am seriously considering filing a suit for breach of contract.. Also, both my wife and I are in the hospitality business, with enough contacts and business partners to make sure that every catering company, event planner, and foodservice pro in a 50 mile radius knows not to EVER contact you for anything EVER.. Good luck staying in business, you screwed over the wrong people.
 I would highly recommend steering clear of this company. We originally contacted Doug (owner) to scope out our desired venue, as we live out of state, because we wanted to make sure the tent we needed would fit at this venue. Doug emailed us indicating that he drove to the venue and measured the area and that it would indeed fit and that the tent would be able to go over the tree in the middle of the yard. Based on this good news, we sent Doug a $5,000 security deposit, as we knew we would at least be able to have our wedding at this spot. The next time we were up in Minnesota we went to the venue with Doug and everyone basically stood there in awe (including Doug) wondering how a tent would ever fit over this giant tree smack dab in the middle of the yard. It was as if he never actually scoped out the area to begin with or maybe he went blind, I'm not sure. He then confirmed it would not fit. Very long (and painful) story short, we spent several months trying to get our deposit back from him (in the midst of wedding planning) and he refused to pick up the phone and talk to us. Its over a year later and that $5,000 still sits with Doug for being nothing but a hassle. We thankfully never used his services, yet he still has our money. WHAT A JOKE.
Absolutely horrible company. The items we ordered and paid for were not delivered. Not only did we not receive what we paid for, they failed to show up or call when they were supposed to. Upon tracking them down, they told us their truck broke down, but didn't have the decency to call and let us know. The tables they delivered were not the ones we ordered and the chairs that were delivered were caked in mud and dirt. Our delivery was nearly 24 hours late and to date, our request for any amount of refund has been met with zero response. I would stay away from this company at all costs. The only value they will add to your event will be heartache and the cost of a bottle of aspirin.