Paid for a product to be built, been going on 5 months now, keeps promising things, excuses every time. Now wont answer phone. Had him make a front bumper which when I received it, was actually nice. And the sliders were nice as well, built pretty well. the rear tire carrier is a whole other story. Not to mention took way longer then predicted to get my jeep back. I thought I would give him another chance and paid him to build some steering parts. never received and wont answer his phone, going on 5 months. Now, after I pocked up my jeep, I noticed my wipers weren't working and had a wiring issue all of a sudden, well he cut out my ground wires and took my evap system out and never said anything about it. Never replaced or fixed it before giving my jeep back, really unprofessional. I think this guy has potential, but my advise, stay away!
I ordered a bumper from this company over the phone and paid for over the phone. Said i would receive bumper in about two weeks. After about a month and the run around several times he eventually stopped answering my calls or returning calls. Has been around a year now and still have not received a refund or my bumper.
I requested a set of rock sliders from the company website. I was called and told they were ready a couple days later. I arrived at his shop, picked up the sliders, different than on the website, Mr Murray stating he had changed them but did not update the site. Ok, they did not look that bad, but when i got them home and tried to install on my daughters jeep, they did not fit, rough edges, just not good quality. I contacted the owner, wanting a refund, he stated he was not i a position to refund, and if i could wait a week, he would be happy to refund. Well here it is a week later, he will not answer his phone, return calls and i cannot get his website to load. I now am reading that this man is not true to his work, and everyone should know. Do not trust this man!
I would advise everyone to steer well clear of Of Road Armor! I'm not usually one for public shaming, but I've exhausted all avenues with JD and his "business" and am infuriated by his blatant disregard for his customers. I ordered an XJ rear bumper from him on August 1st (for $550), and never received the product. I was originally supposed to pick it up while in Colorado, but he busted his deadline and didn't have it finished in time. He then offered to ship it for free which I thought was pretty nice of him, however it quickly devolved into an absolute nightmare. As you can see from the picture I posted, he initially said he would send me a tracking number on August 17. It is now over a month later, and not only do I still not have a tracking number, but he has refused to respond to any of my emails, texts, or voicemails to even give me an update as to what's going on. His "business" has not answered the phone any of the dozens of times I've called, nor have they responded to any of my half dozen voicemails.
The best part about this whole ordeal is that he charges the full price up front. He is nothing more than a low life scam artist preying on fellow off road enthusiasts. Stay well clear of JD, or he will steal your hard earned money!
Do not do buisness with this company or JD Murray. I ordered some rocksliders from him on a Thursday, after seeing his add on Craigslist. He requested payment up front, (Bad Idea on my part.) he said they would be ready the following Monday evening and he would call me on Tuesday so I could come pick them up. No Phone call on Tuesday, so I called him Wed., and he told me that his steel order had been delayed, but they wouldbe ready for me to pick up Friday, but to call before I came down to insure they were ready. On Friday I called him at 9am as Ileft my house, and he called me back saying they were not ready, and that he would UPS them to me on Monday at his expense for the inconvieniance. Monday no call with tracking number. Tuesday he responded saying that UPS had not come to his place of buisness on Monday, but he had been in contact with the driver, and he was for sure coming today, and he would text the tracking # that evening. Wed. no tracking # tried to text JD got a response that they had been shipped, but he was on his way to the doctor, but would send me the tracking # that evening. Thursday no Tracking # and no answer when I tried to call. Friday tried to call got ahold of him and he told me he would issue a refund or make the sliders. When I questioned him about him telling me they had shipped on Tuesday, there was dead silence. I have requested a refund from him, but it has now been a week and a half, and nothing so far. He claims he has issued it through the CC company but they have no record of it. Do not do buisness with this man or company. He is deffinatly one that should be put out of buisness.
I ordered a rear bumper for an xj from jd (owner of offroad armor) because he was advertising on a local craigslist and said he gave a local pick up discount. The bumpers looked really good in the pictures and the price was decent. I paid him on june 18 and he said the bumper would be done sometime around the begining of july. I waited until around the middle to late july to call him and ask how the bumper was coming along, he said it was almost done and would be done within the week. So i waited another 2 weeks before calling again, and he gave me the same response. So i waited another 2 weeks and called but no answer so i left a message, still got no response from the message. Called again after a week and he said he didnt even remember what bumper i ordered......
So i told him i was pissed off and he said he understood and said he would have it done by friday. He text me friday and said it was done but needed another coat of paint and was it ok if he delivered it to me on saturday night or sunday. I said sure and gave him my address. Well needless to say i didnt hear from him again all weekend, so i text him on monday and said i would like to have my money put back into my account please. He did not respond so i called on wednesday and he said that he got the text and already proccesed the refund and i should see it in a couple of days. Today is just over a week later and i still do not have my refund so i called the bank and filed a complaint and i am letting them handle it at this point. I feel like all he does is lie and i was extremely patient with him assuming the best and all i did was get screwed.
Off Road Armor LLC Reviews
paid and never recieved product
Paid for a product to be built, been going on 5 months now, keeps promising things, excuses every time. Now wont answer phone. Had him make a front bumper which when I received it, was actually nice. And the sliders were nice as well, built pretty well. the rear tire carrier is a whole other story. Not to mention took way longer then predicted to get my jeep back. I thought I would give him another chance and paid him to build some steering parts. never received and wont answer his phone, going on 5 months. Now, after I pocked up my jeep, I noticed my wipers weren't working and had a wiring issue all of a sudden, well he cut out my ground wires and took my evap system out and never said anything about it. Never replaced or fixed it before giving my jeep back, really unprofessional. I think this guy has potential, but my advise, stay away!
I ordered a bumper from this company over the phone and paid for over the phone. Said i would receive bumper in about two weeks. After about a month and the run around several times he eventually stopped answering my calls or returning calls. Has been around a year now and still have not received a refund or my bumper.
I requested a set of rock sliders from the company website. I was called and told they were ready a couple days later. I arrived at his shop, picked up the sliders, different than on the website, Mr Murray stating he had changed them but did not update the site. Ok, they did not look that bad, but when i got them home and tried to install on my daughters jeep, they did not fit, rough edges, just not good quality. I contacted the owner, wanting a refund, he stated he was not i a position to refund, and if i could wait a week, he would be happy to refund. Well here it is a week later, he will not answer his phone, return calls and i cannot get his website to load. I now am reading that this man is not true to his work, and everyone should know. Do not trust this man!
I would advise everyone to steer well clear of Of Road Armor! I'm not usually one for public shaming, but I've exhausted all avenues with JD and his "business" and am infuriated by his blatant disregard for his customers. I ordered an XJ rear bumper from him on August 1st (for $550), and never received the product. I was originally supposed to pick it up while in Colorado, but he busted his deadline and didn't have it finished in time. He then offered to ship it for free which I thought was pretty nice of him, however it quickly devolved into an absolute nightmare. As you can see from the picture I posted, he initially said he would send me a tracking number on August 17. It is now over a month later, and not only do I still not have a tracking number, but he has refused to respond to any of my emails, texts, or voicemails to even give me an update as to what's going on. His "business" has not answered the phone any of the dozens of times I've called, nor have they responded to any of my half dozen voicemails.
The best part about this whole ordeal is that he charges the full price up front. He is nothing more than a low life scam artist preying on fellow off road enthusiasts. Stay well clear of JD, or he will steal your hard earned money!
Do not do buisness with this company or JD Murray. I ordered some rocksliders from him on a Thursday, after seeing his add on Craigslist. He requested payment up front, (Bad Idea on my part.) he said they would be ready the following Monday evening and he would call me on Tuesday so I could come pick them up. No Phone call on Tuesday, so I called him Wed., and he told me that his steel order had been delayed, but they wouldbe ready for me to pick up Friday, but to call before I came down to insure they were ready. On Friday I called him at 9am as Ileft my house, and he called me back saying they were not ready, and that he would UPS them to me on Monday at his expense for the inconvieniance. Monday no call with tracking number. Tuesday he responded saying that UPS had not come to his place of buisness on Monday, but he had been in contact with the driver, and he was for sure coming today, and he would text the tracking # that evening. Wed. no tracking # tried to text JD got a response that they had been shipped, but he was on his way to the doctor, but would send me the tracking # that evening. Thursday no Tracking # and no answer when I tried to call. Friday tried to call got ahold of him and he told me he would issue a refund or make the sliders. When I questioned him about him telling me they had shipped on Tuesday, there was dead silence. I have requested a refund from him, but it has now been a week and a half, and nothing so far. He claims he has issued it through the CC company but they have no record of it. Do not do buisness with this man or company. He is deffinatly one that should be put out of buisness.
I ordered a rear bumper for an xj from jd (owner of offroad armor) because he was advertising on a local craigslist and said he gave a local pick up discount. The bumpers looked really good in the pictures and the price was decent. I paid him on june 18 and he said the bumper would be done sometime around the begining of july. I waited until around the middle to late july to call him and ask how the bumper was coming along, he said it was almost done and would be done within the week. So i waited another 2 weeks before calling again, and he gave me the same response. So i waited another 2 weeks and called but no answer so i left a message, still got no response from the message. Called again after a week and he said he didnt even remember what bumper i ordered......
So i told him i was pissed off and he said he understood and said he would have it done by friday. He text me friday and said it was done but needed another coat of paint and was it ok if he delivered it to me on saturday night or sunday. I said sure and gave him my address. Well needless to say i didnt hear from him again all weekend, so i text him on monday and said i would like to have my money put back into my account please. He did not respond so i called on wednesday and he said that he got the text and already proccesed the refund and i should see it in a couple of days. Today is just over a week later and i still do not have my refund so i called the bank and filed a complaint and i am letting them handle it at this point. I feel like all he does is lie and i was extremely patient with him assuming the best and all i did was get screwed.