After meeting the owners and going through their sales pitch, they severely over-promised and under-delivered. Dan talks a big game upfront, but failed to provide a trained VA in a timely manner. We were promised a VA within a week, and didn't receive one until after we complained about a breach of contract. That is, they never provided a trained VA, they never went through the contracts, processes and expectations, and they continuously made excuses as to why the VA assignment was delayed.
More importantly, Dan (the owner) went on an unprofessional tirade, personally attacking my partner with degrading and condescending comments about us. Furthermore, the first indication of shady practices was the requirement to wire transfer funds vice a credit card. At the "threat" of exposing them, they stated it was a termination of the contract, with no refund.
However, they deceptively scheduled a VA onboarding appointment the next day and sent us their SOPs, to present the appearance of contract fulfillment. NOTE: This company is not listed on the BBB, which should also be an indication of their legitimacy. BUYER BEWARE!!!
Octotasker Reviews
After meeting the owners and going through their sales pitch, they severely over-promised and under-delivered. Dan talks a big game upfront, but failed to provide a trained VA in a timely manner. We were promised a VA within a week, and didn't receive one until after we complained about a breach of contract. That is, they never provided a trained VA, they never went through the contracts, processes and expectations, and they continuously made excuses as to why the VA assignment was delayed.
More importantly, Dan (the owner) went on an unprofessional tirade, personally attacking my partner with degrading and condescending comments about us. Furthermore, the first indication of shady practices was the requirement to wire transfer funds vice a credit card. At the "threat" of exposing them, they stated it was a termination of the contract, with no refund.
However, they deceptively scheduled a VA onboarding appointment the next day and sent us their SOPs, to present the appearance of contract fulfillment. NOTE: This company is not listed on the BBB, which should also be an indication of their legitimacy. BUYER BEWARE!!!