I hired OCO Movers to do a last minute move. They were fantastic until my scheduled delivery heading south from NY to Florida. They were days late with the delivery due to the truck breaking down, which I was never notified about (since it would cause a delay in delivery) of the situation until I began calling continually to find out where my belongings were. They transferred my items over to North American Van Lines where, this so called "ghost" lost and stole my belongings. OCO Movers were unreachable for some time or advised they would get back with me and never did unless I called them repeatedly. According to Danny & North American Van Lines, the movers DID NOT complete a transfer of items sheet to ensure accountability during the transfer from OCO Movers, LLC to North American Van Lines. When my shipment arrived more than a week late, I received my belongings from North American with items missing. Since the move was a last minute emergency move for me, it took me a bit to go through my belongings in Florida to find out I am missing LARGE & EXPENSIVE items.
My items missing were a 50" LED TV, high end vacuum & steam mop along with an entire closet of good work clothes. The total estimated value of everything missing is $1,770.00. After 2-3 months of continually calling them for updates, Oco Movers finally called me back with a settlement of only $150.00. They advised they estimate the loss by weight advising only .60 per pound. Now how does that make sense? Now a days, expenise items are compact and slim in making. A $3,000.00 TV can only weigh 20lbs if that and you are only going to give them $12.00 for the TV.. Uhhh, NO! That is not proper business and their insurance company is a joke, if they even have one. Which I asked for the name of quite a few times and never was given it. Talk about a slap in the face.. DO NOT USE THEM!!!! AT ALL!!!! They were extremely difficult to get a hold of and never seemed to have the time of day. The only person that was pleasant to talk to was Adam & I believe his name was Danny. DO NOT USE OCO MOVERS IF YOU VALUE YOUR BELONGINGS LIKE I DO!!!!! After moving due to a family emergency, I now have to rebuild my house hold belongings.. This is the last thing I wanted to do upon my return back home to Florida.
OCO Movers Reviews
I hired OCO Movers to do a last minute move. They were fantastic until my scheduled delivery heading south from NY to Florida. They were days late with the delivery due to the truck breaking down, which I was never notified about (since it would cause a delay in delivery) of the situation until I began calling continually to find out where my belongings were. They transferred my items over to North American Van Lines where, this so called "ghost" lost and stole my belongings. OCO Movers were unreachable for some time or advised they would get back with me and never did unless I called them repeatedly. According to Danny & North American Van Lines, the movers DID NOT complete a transfer of items sheet to ensure accountability during the transfer from OCO Movers, LLC to North American Van Lines. When my shipment arrived more than a week late, I received my belongings from North American with items missing. Since the move was a last minute emergency move for me, it took me a bit to go through my belongings in Florida to find out I am missing LARGE & EXPENSIVE items.
My items missing were a 50" LED TV, high end vacuum & steam mop along with an entire closet of good work clothes. The total estimated value of everything missing is $1,770.00. After 2-3 months of continually calling them for updates, Oco Movers finally called me back with a settlement of only $150.00. They advised they estimate the loss by weight advising only .60 per pound. Now how does that make sense? Now a days, expenise items are compact and slim in making. A $3,000.00 TV can only weigh 20lbs if that and you are only going to give them $12.00 for the TV.. Uhhh, NO! That is not proper business and their insurance company is a joke, if they even have one. Which I asked for the name of quite a few times and never was given it. Talk about a slap in the face.. DO NOT USE THEM!!!! AT ALL!!!! They were extremely difficult to get a hold of and never seemed to have the time of day. The only person that was pleasant to talk to was Adam & I believe his name was Danny. DO NOT USE OCO MOVERS IF YOU VALUE YOUR BELONGINGS LIKE I DO!!!!! After moving due to a family emergency, I now have to rebuild my house hold belongings.. This is the last thing I wanted to do upon my return back home to Florida.