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NuWay Living Inc


Country United States
State New Jersey
City South Plainfield
Address 906 Oak Tree Ave Suite D
Phone 800-537-3267
Website http://www.nuwayliving.com/

NuWay Living Inc Reviews

  • May 15, 2017

I ordered one product, but they shipped two products. I called them immediately, within seconds of ordering the product to cancel because i did not like the way they forced additional products on me without my permission. I was told i could not cancel because the order had already shipped, which was impossible because it had only been seconds! i was also told i would pay $9.00 restocking fee to return the item, and it had to be returned within 14 days, but the advertisement was a 30 day trial. Also, they said the program would lock me into a membership plan charging my bank account an undisclosed monthly fee, which was not mentioned upfront, but they told me i could find out about those terms on their website, but the website is not listed in their ad. When the products arrived, the terms said in order to return the items i needed to call customer service to get a rma # and the restocking fee would be $14.

00, not the $9.00 they originally told me it would be. I had done some additional research and discovered this company had several complaints filed with the better business bureau as well as this site "Outscam". I called the customer service number and after holding for quiet a while i finally spoke with a representative and gave him this entire story, explaining that i needed the rma # to return the products, and also explained that i had met with my physician who had advised me not to take the product. He told me he would cancel the order, and that my account would not be charged any additional charges, including the restocking fee, and he said i do not have to return the product. I asked him for his name so i could have a backup/confirmation in case i need it for later and he up!

  • Jul 30, 2016

I have beenn back and forth with Mr. Jones for a month or longer. I took part in a 30 day supply trimalean free trial they advertise and was charged full price for the original bottle only 15 days after the trial began! When I called cs Mr. Jones he was extremely rude and informed me that THE TRIAL IS ONLY 15 DAYS and that you have to send back the original bottle to avoid being charged. I told him that the website did not explain any of that and that I needed to refunded asap. He told me that I would need to send back the original bottle and I agreed. He said he issued the refund that day. I waited the 72 hours he tells you to wait and then emailed him. I also emailed him a picture of the tracking number of the bottle I sent back. He has repeatedly lied about refunding my money. I have all the emails from him confirming that he has issued a refund but still has not. PLEASE help me shut this company down and get my money back!

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