Beware of this company its a scam and a rip off. I purchased online and followed up with them out of Florida. A few days later a man calling from a semi local number (a few towns away) states they are ready to ship and confirmed shipping address etc. He had all my information except my credit card number. He tells me he needs it since it is encrypted at his end (shipping center) and needed to confirm. I did not give it to him and asked that he not ship my order. Needless to say he say ok and lo and behold I still received the product. I used the produce which made me break out with a rash so I decided to cancel and send back. The number on the invoice is clearly in another country since I could not understand them.
That guy put me through to someone else who are also not authorized to "cancel" and gives me another 800 number which is a bogus insurance company number. I then called the original Florida number who was so rude telling me I am not allowed to cancel at least for 14 days. By this time they will have charged my card. I tell him I know I no longer want the product why would I wait? I would send it back and he tells me "you think we are just giving you product for free? I tell him yes, thats what I ordered, a free trial. Good thing since I found I had a reaction to it. He did not allow me to cancel the order for another 14 days. Of which no doubt they will have charged my card. Needless to say I contacted my bank and they advised me to order a new card. (Ugh!!!!) I did it. This company is very professional and accomodating when you place your order but a nightmare thereafter. Do Not Use This Company!!!
NuRetnol Cream Reviews
Beware of this company its a scam and a rip off. I purchased online and followed up with them out of Florida. A few days later a man calling from a semi local number (a few towns away) states they are ready to ship and confirmed shipping address etc. He had all my information except my credit card number. He tells me he needs it since it is encrypted at his end (shipping center) and needed to confirm. I did not give it to him and asked that he not ship my order. Needless to say he say ok and lo and behold I still received the product. I used the produce which made me break out with a rash so I decided to cancel and send back. The number on the invoice is clearly in another country since I could not understand them.
That guy put me through to someone else who are also not authorized to "cancel" and gives me another 800 number which is a bogus insurance company number. I then called the original Florida number who was so rude telling me I am not allowed to cancel at least for 14 days. By this time they will have charged my card. I tell him I know I no longer want the product why would I wait? I would send it back and he tells me "you think we are just giving you product for free? I tell him yes, thats what I ordered, a free trial. Good thing since I found I had a reaction to it. He did not allow me to cancel the order for another 14 days. Of which no doubt they will have charged my card. Needless to say I contacted my bank and they advised me to order a new card. (Ugh!!!!) I did it. This company is very professional and accomodating when you place your order but a nightmare thereafter. Do Not Use This Company!!!