Ordered product for $53.95 on 05/16/2018 waiting over two and a half weeks never received the product. Called twice and emailed and they told me they would forward my information to customer service center. I had to call again a week later and they told me they would rush the order and I’d receive an email with tracking, which I never received the email or package. I called on 07/05/2018 and told them I want a full refund. Today, 07/11/2018 still no refund! I reported them to the BBB as well. Buyer beware! Do not purchase anything from them!
Nucific Bio X4 is a dietrary supplement with huge promises. Customer service requires that all bottles be returned for a full refund as apparently stated in their terms and conditions on their website . Yet in the order process states " 100 % guarantee, no questions asked" among other refund promises..
The 90 Day Guarantee is a misleading trick to induce sales. NO WHERE does it state to save the bottles for refund to be made. On May 17, 2017, after wading through the myriad "hard-sell" pop-ups selling more and estra products, I found myself odering a 90-day supply of BIO 4X, INDUCED specifically by the repetive assurance of a 90-day "NO QUESTIONS ASKED GUARANTEE." Today, July 17, I received an email asking about "my experience with Bio X4?." I replied, "POOR." and received an authorization to return the product for a refund. I assumed that would mean the remaining product as I saw no point to open the 3rd bottle. I called their customer service to get clarification and she was sad to inform me that if I didn't return all 3 bottles (one finished and thrown away a month ago)
I would only get a partial refund. I told her that no the website said no such thing, ACTUALLY, I quote, "Our Confidence is so high that you'll get results from our products, that we offer a 90 day money-back guarantee! If you're not 100% satisfied with our product within 90 days, give us a call, and we will get you your money back, absolutely no questions asked
com/about.php). The representative insisted that it was our policy and it was probably "somewhere on the website in the fine print." REALLY, THAT qualifies as a deceptive sales technique excuse if I ever heard one. Product quality or lack thereof aside, Nucific is INDUCING people to buy with their "100% Satisfaction Guarantee" BUT FAILING TO INFORM THEM OF THE REQUIREMENTS --- NOT EVEN IN THE WRITTEN MATERIAL THAT COMES WITH THE PRODUCT.
I agree I gave it a try specificaly because of the assurance it gives you on their website. Once you get no results and want your money back as promised they give only half your money back and no full refund is ever given. Its a scam and it will only work for certain people who are on 800 calorie a day which that by itself will help you lose weight!
I ordered the 3 bottle supply of Nucific in good faith, and paid through PayPal. I did not receive the product, and contacted PayPal and the company asking for the product or a refund. They sent the product with an extra bottle for the inconvenience of dealing with having it resent. I took the product as described, and began having a great deal of abdominal pain and cramping, upset stomach and constipation. I contacted the company and told them I wanted to ship it back for a refund. In the original container and packaging. They told me that was fine, but then we had a death in the family and I didn't get it shipped in a timely manner. I wrote an email to their support line, and they told me that because of the circumstances they would refund a portion of the payment and i could just throw the product away. To date they have no refunded any of my money. I believe this company to be a total rip-off.
Nucific Reviews
Ordered product for $53.95 on 05/16/2018 waiting over two and a half weeks never received the product. Called twice and emailed and they told me they would forward my information to customer service center. I had to call again a week later and they told me they would rush the order and I’d receive an email with tracking, which I never received the email or package. I called on 07/05/2018 and told them I want a full refund. Today, 07/11/2018 still no refund! I reported them to the BBB as well. Buyer beware! Do not purchase anything from them!
Nucific Bio X4 is a dietrary supplement with huge promises. Customer service requires that all bottles be returned for a full refund as apparently stated in their terms and conditions on their website . Yet in the order process states " 100 % guarantee, no questions asked" among other refund promises..
The 90 Day Guarantee is a misleading trick to induce sales. NO WHERE does it state to save the bottles for refund to be made. On May 17, 2017, after wading through the myriad "hard-sell" pop-ups selling more and estra products, I found myself odering a 90-day supply of BIO 4X, INDUCED specifically by the repetive assurance of a 90-day "NO QUESTIONS ASKED GUARANTEE." Today, July 17, I received an email asking about "my experience with Bio X4?." I replied, "POOR." and received an authorization to return the product for a refund. I assumed that would mean the remaining product as I saw no point to open the 3rd bottle. I called their customer service to get clarification and she was sad to inform me that if I didn't return all 3 bottles (one finished and thrown away a month ago)
I would only get a partial refund. I told her that no the website said no such thing, ACTUALLY, I quote, "Our Confidence is so high that you'll get results from our products, that we offer a 90 day money-back guarantee! If you're not 100% satisfied with our product within 90 days, give us a call, and we will get you your money back, absolutely no questions asked
com/about.php). The representative insisted that it was our policy and it was probably "somewhere on the website in the fine print." REALLY, THAT qualifies as a deceptive sales technique excuse if I ever heard one. Product quality or lack thereof aside, Nucific is INDUCING people to buy with their "100% Satisfaction Guarantee" BUT FAILING TO INFORM THEM OF THE REQUIREMENTS --- NOT EVEN IN THE WRITTEN MATERIAL THAT COMES WITH THE PRODUCT.
Nucific bioX4 Scam
I agree I gave it a try specificaly because of the assurance it gives you on their website. Once you get no results and want your money back as promised they give only half your money back and no full refund is ever given. Its a scam and it will only work for certain people who are on 800 calorie a day which that by itself will help you lose weight!
I ordered the 3 bottle supply of Nucific in good faith, and paid through PayPal. I did not receive the product, and contacted PayPal and the company asking for the product or a refund. They sent the product with an extra bottle for the inconvenience of dealing with having it resent. I took the product as described, and began having a great deal of abdominal pain and cramping, upset stomach and constipation. I contacted the company and told them I wanted to ship it back for a refund. In the original container and packaging. They told me that was fine, but then we had a death in the family and I didn't get it shipped in a timely manner. I wrote an email to their support line, and they told me that because of the circumstances they would refund a portion of the payment and i could just throw the product away. To date they have no refunded any of my money. I believe this company to be a total rip-off.