This place is a joke. I didn't stay at the hotel I just signed in for parking my vehicle. After my vacation I came back to pick up my car and I immediately saw that someone hit it. I went back to the office and nobody was able to give me any answer, they told me to call in the next few days and ask about the Manager.
I did so but the Manager wasn't available and so the employee gave me an email address where I could send the pictures of my car. I did so and after a week (after I had to call again) I was told that there was nothing they could do. They said is not their responsibility if someone damage my car when is parked (what is the point then? I can park it anywhere and hope for good luck). DON'T USE THIS SERVICE, IT'S A SCAM!
NU Hotel Toronto, Inc. Reviews
This place is a joke. I didn't stay at the hotel I just signed in for parking my vehicle. After my vacation I came back to pick up my car and I immediately saw that someone hit it. I went back to the office and nobody was able to give me any answer, they told me to call in the next few days and ask about the Manager.
I did so but the Manager wasn't available and so the employee gave me an email address where I could send the pictures of my car. I did so and after a week (after I had to call again) I was told that there was nothing they could do. They said is not their responsibility if someone damage my car when is parked (what is the point then? I can park it anywhere and hope for good luck). DON'T USE THIS SERVICE, IT'S A SCAM!