I called ntr in buffalo ny about refing some 1/10th 12k and 1/10th 10k gold filled jewelry and eyeglasses frames also there were 25 year gold filled elgin watch cases a 8k gold chain tested by julie williams at ntr in buffalo and a chain that tested 5 k gold chain tested by julie williams in buffalo before the company let her go she was a good honest employee, any way the material i sent in should have refined out to 10 ounces of pure gold wen i called ntr both buffalo and dallas i was told they would chemical refine the material and it would be 2 to 4 week turn around i mailed the items on sept 9th 2015 they got the package on sept 11th 2015 aprox 11 am by 1.30 that afternoon i got a messgae saying it was refined and pay out was 1,187 .00. i got sick i thought i was having a heart attack. i called the company and e mailed them no responce till monday. i got a call back from a lady named allison who took a break down of the material and i explained i stripped all the material no glass or plastic no metal all watches had ben stripped the metal in the pocket watch cases removed the watch bands i stripped all so only the gf caps were there. all material was clearly stamped and 99.9% was made over 50 years ago so its not modern china junk gf. she told me something was realy wrong and they would fix it and have bob johnson call me. they sed he was the head of the refinery.
after a few days i got a call from customer service saying they double check and everything was correct they told me i could cash the 1,187.00 check or i could get my bar back i told them i had no intention to cash the check they told me they would hold the bar. i called my lawyer and then called two other refinerys who the local refinery i spoke with told me he has heard ntr ripped off many other customers aand that is how they get alot of new clients. he advised me i was scammed and he told me pay out after there commision should have ben aprox 8,000.00. he told me 24.5 ounce burn off is unheard of he stated it sounds like they took your gold and are offering the slag bar back. he advised to request the bar back and that the new refinery not associated with ntr could assay it and tell me the gold content for court. he sed call there bluff request the bar back so i did i called 5 times 4 i left messages the fifth i star 67 my number so it would not show on caller id. i got a girl who stated she does not know about the situation buy will have somone call me no one did so i called back yesterday sept 22 and the lady was from leagle dept she heard my side and then told me she could not help it was another guy i needed to speak with in regards to getting my gold back. this company had my bar of material will not return it i contracted with them to chemical refine it in a 2 to 4 week process in sted they burn it in less than 1 and a half hours and claim 24.5 ounce burn off. i will have to take them to court. i am not a big time gold company and a loss of 7,000.00 is very very painfull i paid 4 times more for the stuff than what they are offering me in the settelment check. please former employee who posted on hear come forward and expose them good honest working people are getting ripped off .please help put a stop to this
NTR Metals Reviews
I called ntr in buffalo ny about refing some 1/10th 12k and 1/10th 10k gold filled jewelry and eyeglasses frames also there were 25 year gold filled elgin watch cases a 8k gold chain tested by julie williams at ntr in buffalo and a chain that tested 5 k gold chain tested by julie williams in buffalo before the company let her go she was a good honest employee, any way the material i sent in should have refined out to 10 ounces of pure gold wen i called ntr both buffalo and dallas i was told they would chemical refine the material and it would be 2 to 4 week turn around i mailed the items on sept 9th 2015 they got the package on sept 11th 2015 aprox 11 am by 1.30 that afternoon i got a messgae saying it was refined and pay out was 1,187 .00. i got sick i thought i was having a heart attack. i called the company and e mailed them no responce till monday. i got a call back from a lady named allison who took a break down of the material and i explained i stripped all the material no glass or plastic no metal all watches had ben stripped the metal in the pocket watch cases removed the watch bands i stripped all so only the gf caps were there. all material was clearly stamped and 99.9% was made over 50 years ago so its not modern china junk gf. she told me something was realy wrong and they would fix it and have bob johnson call me. they sed he was the head of the refinery.
after a few days i got a call from customer service saying they double check and everything was correct they told me i could cash the 1,187.00 check or i could get my bar back i told them i had no intention to cash the check they told me they would hold the bar. i called my lawyer and then called two other refinerys who the local refinery i spoke with told me he has heard ntr ripped off many other customers aand that is how they get alot of new clients. he advised me i was scammed and he told me pay out after there commision should have ben aprox 8,000.00. he told me 24.5 ounce burn off is unheard of he stated it sounds like they took your gold and are offering the slag bar back. he advised to request the bar back and that the new refinery not associated with ntr could assay it and tell me the gold content for court. he sed call there bluff request the bar back so i did i called 5 times 4 i left messages the fifth i star 67 my number so it would not show on caller id. i got a girl who stated she does not know about the situation buy will have somone call me no one did so i called back yesterday sept 22 and the lady was from leagle dept she heard my side and then told me she could not help it was another guy i needed to speak with in regards to getting my gold back. this company had my bar of material will not return it i contracted with them to chemical refine it in a 2 to 4 week process in sted they burn it in less than 1 and a half hours and claim 24.5 ounce burn off. i will have to take them to court. i am not a big time gold company and a loss of 7,000.00 is very very painfull i paid 4 times more for the stuff than what they are offering me in the settelment check. please former employee who posted on hear come forward and expose them good honest working people are getting ripped off .please help put a stop to this