If I could give Ken a zero, I would. I bought a wood stove from him in 2020 and it was a nightmare from the start. I agree with another reviewer that he is a liar and a crook. To those that give him a great review I wish you luck with his installation. For me - I would never do business with him. If asked, I will tell them to run as fast as they can! Please stick with the larger and more established stove businesses. They may cost more, but you do get what you pay for. From Ken you get the cheap and unskilled approach that will cost you more in the long run. No wonder he won't pull the proper permits and puts the permit process on the buyers follow or not! His work would never pass! For me it has cost me more than $3,000 dollars plus my time and energy to fix the damage he did to the stove during installation. I asked for double lined flue and got a single when he said it was double. then He failed to use the proper in flue parts, installed the flue upside down, and put the wrong cap on the top. So, buyer beware and run away from Ken and Northeast Woodstove & Fireplace!! The only way I would say a pleasant thing about Ken is if he apologized and refunded for the damage, terrible installation, and wrong parts. Run, Run, Run Away from this business!!!
Northeast Wood Stove & Fireplace Reviews
If I could give Ken a zero, I would. I bought a wood stove from him in 2020 and it was a nightmare from the start. I agree with another reviewer that he is a liar and a crook. To those that give him a great review I wish you luck with his installation. For me - I would never do business with him. If asked, I will tell them to run as fast as they can! Please stick with the larger and more established stove businesses. They may cost more, but you do get what you pay for. From Ken you get the cheap and unskilled approach that will cost you more in the long run. No wonder he won't pull the proper permits and puts the permit process on the buyers follow or not! His work would never pass! For me it has cost me more than $3,000 dollars plus my time and energy to fix the damage he did to the stove during installation. I asked for double lined flue and got a single when he said it was double. then He failed to use the proper in flue parts, installed the flue upside down, and put the wrong cap on the top. So, buyer beware and run away from Ken and Northeast Woodstove & Fireplace!! The only way I would say a pleasant thing about Ken is if he apologized and refunded for the damage, terrible installation, and wrong parts. Run, Run, Run Away from this business!!!