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Norm Reeves Honda Superstore


Country United States
State California
City Cerritos
Address 18500 Studebaker Rd
Phone 562-345-9100
Website http://www.normreeveshondacerritos.com/

Norm Reeves Honda Superstore Reviews

  • Jun 30, 2018

Our 7th Honda, and first one we bought from Norm Reeves in Cerritos, and what a let down. We bought a 2017 Honda Pilot and after we got done with the paper work we went to the car with the sales person to review how to use the options. My wife only wanted three things in a car, Nav system, leather seats and heated seats. When we asked the sales person why we did not feel any heat coming from the seats she stated as we drive home we will feel the heat, just takes a little time. Well 45 minutes later and home still can not feel any heat. Texted the sales person the same night and said to take it to service. Did that to the dealer by my house, and they said it is working as designed, we said we cant feel any heat, they said the design is only 89 degrees and that is why we cant feel it. Well then why call them heated seats. Answer was when it is very cold outside we may be able to feel the heat. Then dealing with Kevin Harris and Norm Reeves Honda, he was degrading and rude. If you have any issues make sure he is not assigned. So bottom line, we should have never driven the car home as the salesperson recommended, our bad. And just to note, Honda came out with a Service News Article in Jan 2018 to all their dealerships, the heading is "Poor Seat Heater Performance" Next month I was on track to buy a 2018 Honda Accord Touring, but due to this experience this will be my 7th and last Honda for us or our kids. LIVE AND LEARN.

  • Apr 11, 2018

NORM REEVES HONDA SUPERSTORE , HUNTINGTON BEACH CALIF. ( A.K.A. ALFONSO SERVICE PORTER DRIVER , TAILGATING CUSTROMER , CALIF. VEHICLE CODE: 21703 ).. ( A.K.A. UNSAFE DRIVER : CALIF. PLATE: ) ( NICE SERVICE ADVISOR : MR. DAVID LARSEN ). ( A.K.A. FEMALE CUSTOMER VICTIM OF VERY BAD INCOMPETANT MECHANIC THAT COULD NOT FIX BATTERY PROBLEM OF A NEW CAR.2018 ). ( A.K.A. ELDERLY MALE WHITE MANAGER OF SERVICE DEPT ) . The dealership has a driver that tailgated me as I was backing up. Calif. Vehicle Code: 21703. A.K.A. Alfonso. Male Hispanic Adult. With a beanie. Next: A unsafe driver attempted to run over my leg and foot. Gray suv. Calif. plate: .

On Tuesday , April 10, 2018 I had a scheduled appointment with : Service advisor: David Larsen. For a mechanic to remove and replace the : Front left sway bar. While briefly standing at the out side service line a female Hispanic adult , drove very fast and unsafe into the car dealership. She missed my right leg and foot , by approximately a half inch. Calif. plate: . She offered no apology. Next: Incident : While in the process of leaving: At will employee from the service department was tailgating me. Calif. Vehicle Code: 21703. Note: The Calif. Vehicle Code: Is not limited to public streets. Calif. Vehicle Code: 21703. One car for every ten miles. Fifteen feet behind the car in front , when stooped.

Note: While I was in the process of striving to leave , at will employee kept moving closer and closer. As though he wanted me to back into the customer's car he was driving. A.K.A. Alfonso is a male Hispanic adult. He was wearing a beanie. He had a grin on his face. As though what he was doing was funny and approved of by his manager. Note: No employee is required to ever do anything unsafe or illegal at any time. Calif. Labor Code: 6300. Note: All at will employees always must sign all the pre-hire implied contracts to work for any company.

This includes the perspective employee agrees in writing , they will not doing any acts against public policy, prohibited by law. Such as using : Selective enforcement. Calif. Gov. Code: 12900. Note: If a at will employee does any acts out side of the employee hand book and the implied contract. This can be grounds for termination. For : Breach of implied contract. Calif. Civil Codes: 3300-3400. Next: It appears the mechanics are very incompetent . A victim female customer had to bring her brand new car back three times. Because the incompetent mechanic could not fix her battery problem right the first time. Some customers are not aware of how the inner workings of a scam dealership is.

There are three types of mechanics: ( 1.) Hourly. They get paid : $20.00 plus an hour or more. ( 2.) Salary. They get paid by the month. ( 3. ) The whores. Commission mechanics. These can be possibly illegals with fixed papers. Evil and no Godly conscious. Ex Convicts. Evil with no conscious. A commission mechanic will persuade innocent customers to get mechanic work done. That was never needed. As all the managers sit back and laugh. They enjoy scamming unaware customers. This is why , car dealerships like commission mechanics.

Next: The commission mechanic will most of the time fix one thing and damage many areas on a car. This is to get more work. This is as the customer is sitting helpless in the lobby. The managers will turn a blind eye. Most managers only want more and more money. They could care less about the financial status of a customer. Now: The question remains will the mechanics that have worked here for the last two to ten years volunteer for a test of honesty?

( 1.) No lie. m. r. i. com

( 2.) Calif. Evidence Code: 801.70 . This is the lie truth serum test. When placed in the subject, it puts the volunteered subject in a conscious unconscious state of mind. Know as the comfort zone.

( 3.) Calif. Evidence Code: Section : 795. Hypnosis. By a state or government licensed credible hypnotist .

( 4.) With these volunteered prerequisites: A blood and urine test. By a state or government toxicologist.

( 5.) Will all the mechanics that have worked here in the last two or ten years volunteer to be filmed while volunteering for the three forms of scientific evidence .

Will all the mechanics that have worked here in the last two or ten years volunteer verbally and writing to be filmed to be posted on: You Tube. Can it be ok , to suggest if those under the title of : Mechanic, that if those that have been here for the last two to ten years , are not on: You Tube volunteering to prove they are completely honest; Then can we agree this can show: ( Reasonable Doubt). Can we agree this can show: ( Guilt ). In the minds of millions? How ever if we can find a mechanic that has worked for this car dealership for the last two or ten years to volunteer.

These are some of the questions:

( 1.) Question one. While working here at this car dealership have you ever fixed one area of any customer's car. Then damaged other areas of that customer's car . To get more work?

( 2.) Question : Two. Do all the managers turn a blind eye. On all the corrupt mechanic activity ?

( 3.) Question: Three do you know the names of the mechanics that lie on paper to paying customers ? Such as suggesting any work needed that in fact , is not needed.

( 4.) Question : Four, can you explain the corrupt activity that takes place in the mechanic shop.?

( 5.) Question: Five. Do fear any form of retaliation ? Calif. Labor Code: 6310.

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